How did I kill my single page site?

[ReverendCounter]

(I didn't touch any code - I don't code)

I completed a single page WP site which was built using Elementor Standard/Basic. Without any warning that I could see, 2/3rds of if it have vanished. It happened instantly - without my right clicking on delete on the multiple boxes/frames that make up the missing sections.

When I look at the site/element structure using Navigator, the top 1/3rd of the site (which is intact) lists the various elements that remain, but the missing 2/3rds are indeed also missing from the navigator.

I've tried to use Elementors 'Revisions' to roll back to an earlier version of the site, but that doesn't function properly.

So going into WP Dashboard, I've gone back to Edit that page, using Revisions to go to an earlier version of the site which is known to be good.

That hasn't brought back the missing 2/3rds. What can I do to investigate this please?

[Gluggy]

ReverendCounter said:

(I didn't touch any code - I don't code)

I completed a single page WP site which was built using Elementor Standard/Basic. Without any warning that I could see, 2/3rds of if it have vanished. It happened instantly - without my right clicking on delete on the multiple boxes/frames that make up the missing sections.

When I look at the site/element structure using Navigator, the top 1/3rd of the site (which is intact) lists the various elements that remain, but the missing 2/3rds are indeed also missing from the navigator.

I've tried to use Elementors 'Revisions' to roll back to an earlier version of the site, but that doesn't function properly.

So going into WP Dashboard, I've gone back to Edit that page, using Revisions to go to an earlier version of the site which is known to be good.

That hasn't brought back the missing 2/3rds. What can I do to investigate this please?

Assuming you're on a shared server / typical hosting package there is chance the provider does regular backups that can be accessed via cPanel or their equivalent. If so these will be independent of the Wordpress revisions and should be unaffected by what ever gremlins have been at play, it won't help explain why the content has gone missing but it may get it back :-)

[mattley]

Have you inadvertently linked part of your site to a different resource, a google drive, a local drive or something that's not there anymore or has changed address?

[ReverendCounter]

mattley said:

Have you inadvertently linked part of your site to a different resource, a google drive, a local drive or something that's not there anymore or has changed address?

No, its a very simple site + installation

[ReverendCounter]

Gluggy said:

Assuming you're on a shared server / typical hosting package

Yep

Gluggy said:

there is chance the provider does regular backups that can be accessed via cPanel or their equivalent. If so these will be independent of the Wordpress revisions and should be unaffected by what ever gremlins have been at play, it won't help explain why the content has gone missing but it may get it back :-)

OK, I do access cpanel - do you happen to know which section/icon I need to look for by any chance?

edited to add, it's going to be somewhere in jetbackups presumably?

OK, gone to jetbackups>full backups>restore>added to queue

the anticipation!

Edited by ReverendCounter on Monday 19th December 21:50

[ReverendCounter]

Gluggy said:

it won't help explain why the content has gone missing but it may get it back :-)

Success! Thanks for the fix!

[Gluggy]

ReverendCounter said:

Gluggy said:

it won't help explain why the content has gone missing but it may get it back :-)

Success! Thanks for the fix!

Yay! Glad its all sorted :-)