Ring Security Cameras Keep Losing Wifi
Discussion
I have Ring security cameras outside and in the garage which are good when they are working but keep losing Wi-Fi signal and I have to climb a ladder to press the button on the to get them to re-connect. The one in the garage has a signal booster right next to it and the outside one is just the other side of the wall. Is there a way the put them in set-up mode without pressing the button on them or are they just a bit crap?
Are you sure its connected to the booster and not trying to connect to the main router still? I have 4 dotted around the house, inside and out with a Mesh wifi system and never had a problem in the 3 years its all be installed. In the app you can check the wifi signal strength for each device.
If the booster is too close to the main router the camera could be jumping between the booster and router, or interference between them is causing the camera to disconnect. Depending on the layout of your house you may find moving the booster further away could help.
Also need to consider if they are connecting via 2.4Ghz or 5Ghz. 2.4Ghz has longer range but lower speed and more prone to interference as there are fewer channels. 5Ghz is faster but shorter range. If you have one SSID covering both frequencies and depending on what the cameras are trying to connect to you might need to split them into separate SSIDs to stop the cameras jumping between the two frequencies on the same SSID.
A proper mesh system with nodes the correct distance apart may help. Some systems let you create additional 5Ghz/2.4Ghz SSIDs which you can reserve exclusively for smart devices.
It could also simply be a case that you have too many smart devices connected to a system that isn't able to manage them all reliably. Some ISPs provided routers fall apart if there are a dozen wifi devices connected at once.
There are so many variables and considerations with wifi it's impossible to know what the issue could be. It could be that the cameras are crap but you would need to rule out everything else first.
Also need to consider if they are connecting via 2.4Ghz or 5Ghz. 2.4Ghz has longer range but lower speed and more prone to interference as there are fewer channels. 5Ghz is faster but shorter range. If you have one SSID covering both frequencies and depending on what the cameras are trying to connect to you might need to split them into separate SSIDs to stop the cameras jumping between the two frequencies on the same SSID.
A proper mesh system with nodes the correct distance apart may help. Some systems let you create additional 5Ghz/2.4Ghz SSIDs which you can reserve exclusively for smart devices.
It could also simply be a case that you have too many smart devices connected to a system that isn't able to manage them all reliably. Some ISPs provided routers fall apart if there are a dozen wifi devices connected at once.
There are so many variables and considerations with wifi it's impossible to know what the issue could be. It could be that the cameras are crap but you would need to rule out everything else first.
I found my Ring doorbell to be absolute junk. It was ok connecting to the wifi and keeping connection, but if I ever tried answering a ring, or live view it would take ages to connect and after a few seconds drop the connection. This was with the doorbell being about 10 feet from the mesh router.
I replaced it with a Blink doorbell, which (so far) has been perfect.
I replaced it with a Blink doorbell, which (so far) has been perfect.
Interesting. I had a Ring security camera at my last house and it was faultless over 4 years. I inherited a Ring doorbell at the new house and a Ring Chime. The doorbell is ok but a little bit laggy. The only way I can get the Chime to connect is to plug it in next to the router (in the loft) and switch off the 5GhZ Wi-Fi. Absolute garbage
Sounds like I need to set-up mesh wifi. I've currently got a couple of TP-Link range extenders one at the other end of the house and one in the garage. Both of them indicate they are experiencing poor signal strength and to relocate it closer to the router which I can't do. They're not that far from it anyway. Could it be the signal from the Now TV router is a bit weak?
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