Sky Q Mini Reception
Discussion
Wonder if anyone has a solution for me.
I have a home office in the back garden, when I furnished it, I ordered a Sky Q Mini and hooked it up to a 32" TV on the wall. All summer it worked fine, but recently started having issues with the network.
It has taken me a long time to work out why, as all other devices in the room which also connect to the Sky mesh are working fine, and I also have a TPLink Deco Mesh separately wired to the Sky router as a dedicated 'work' network.
Turns out that closing the office door degrades the signal to the Sky Q Mini box enough to cause issues watching TV, or even getting the guide.
I've tried ethernet from the Deco mesh unit, but that won't reconnect the Mini to the main box, I assume because the Deco is a separate mesh, ether netted to the router.
So what's the solution? I can't (don't want to!) run a wire - and I don't think Powerlines will do it as the office is on a separate breaker and 32a commando socket.
My thoughts are a wifi to ethernet 'bridge'? - ie. something that will receive wifi better than the Mini, but put it into the Mini via ethernet? - don't want to spend money if it won't work.
I have a home office in the back garden, when I furnished it, I ordered a Sky Q Mini and hooked it up to a 32" TV on the wall. All summer it worked fine, but recently started having issues with the network.
It has taken me a long time to work out why, as all other devices in the room which also connect to the Sky mesh are working fine, and I also have a TPLink Deco Mesh separately wired to the Sky router as a dedicated 'work' network.
Turns out that closing the office door degrades the signal to the Sky Q Mini box enough to cause issues watching TV, or even getting the guide.
I've tried ethernet from the Deco mesh unit, but that won't reconnect the Mini to the main box, I assume because the Deco is a separate mesh, ether netted to the router.
So what's the solution? I can't (don't want to!) run a wire - and I don't think Powerlines will do it as the office is on a separate breaker and 32a commando socket.
My thoughts are a wifi to ethernet 'bridge'? - ie. something that will receive wifi better than the Mini, but put it into the Mini via ethernet? - don't want to spend money if it won't work.
Semmelweiss said:
TP Link mesh and Sky Q are not compatible.
I had the same issue. I had to blacklist the Sky Q main and mini from the Deco units. They only work connected to the ISP router.
Known issue with TP Link mesh & Sky Q
The TPLink is a separate network - I'm not trying to connect the Sky boxes via the TPLink mesh, that only exists for my work devices, nothing else connects to it.I had the same issue. I had to blacklist the Sky Q main and mini from the Deco units. They only work connected to the ISP router.
Known issue with TP Link mesh & Sky Q
Auslander said:
The TPLink is a separate network - I'm not trying to connect the Sky boxes via the TPLink mesh, that only exists for my work devices, nothing else connects to it.
You will need to blacklist the MAC addresses of the Sky Q boxes on the Decos, and suggest you reserve their IP's in the Sky Q.This is the only way I managed to obtain steady WiFi connectivity to the Sky Q main +& mini boxes.
This is what I did to get sky q working with deco m9s
Disable the sky mesh via the engineers menu.
Ethernet from the main sky q and mini into deco nodes.
The deco units in my setup then use wired back haul, whether you need this I don't know, but you could probably use powerline adapters if needed.
Disable the sky mesh via the engineers menu.
Ethernet from the main sky q and mini into deco nodes.
The deco units in my setup then use wired back haul, whether you need this I don't know, but you could probably use powerline adapters if needed.
I shouldn't have mentioned the Deco units. They're nothing to do with this. They have a different SSID and nothing other than my work devices use them.
This is purely a signal issue with the Mini box in my office. Mini boxes in the house work fine.
My personal devices in the office will connect to the Sky mesh with no issues, it's purely an issue with the Mini box.
This is purely a signal issue with the Mini box in my office. Mini boxes in the house work fine.
My personal devices in the office will connect to the Sky mesh with no issues, it's purely an issue with the Mini box.
As said earlier I’d try Powerlines from Amazon, they will work over different rings/breakers, yes it will have a impact on the throughput figures but that said even for 4K streams you are only looking around 25Mbs, with newer Powerlines you’d expect ~200Mbs+. It’s the easiest & likely one of the cheapest options & a sound first step in solving your issue.
Obviously you could also experiment in relocating your mini q in different locations in the office, it can be surprising how much difference a couple of feet make.
The sky q mesh is known to be a finicky product, which makes putting in any kind or range extender into the home a more risky prospect as I suspect you want to minimise the chance of impacting that side of the service.
Obviously you could also experiment in relocating your mini q in different locations in the office, it can be surprising how much difference a couple of feet make.
The sky q mesh is known to be a finicky product, which makes putting in any kind or range extender into the home a more risky prospect as I suspect you want to minimise the chance of impacting that side of the service.
Powerlines are providing a decent connection to the office, but Sky absolutely refuses to work with them.
I have no idea how Sky managed to make their boxes so picky / flaky. The nearest Sky product is almost visible from the office, it's driving me mad!
Looks like I'll have to resort to watching using Sky Go on a laptop.
I have no idea how Sky managed to make their boxes so picky / flaky. The nearest Sky product is almost visible from the office, it's driving me mad!
Looks like I'll have to resort to watching using Sky Go on a laptop.
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