MS Word will not download on Mac

[ATC110]

There is no referencing tool for the online version of MS Word (being used by a student through their college Moodle portal) 

Apparently the desktop version has the referencing tool and can be downloaded. 

Numerous attempts to download MS Office to a MacBook Pro (latest version-MacOS Monterey 12.6) from https://portal.office.com/account# however the download repeatedly stops and the following error message is displayed: 

"The operation couldn't be completed. kCFErrorDomainCFNetwork…”

The download starts and gets to about 8Mb then stops.

The internet service used for downloading is a 4G router and the estimated download time at the start is circa 2 hours.

Does anyone know what the problem might be? 

Is there another option?

Thanks in advance.

[miniman]

Assuming you’re using Safari, try Chrome or Firefox.

How much free disk space is there?

Is the user signed in an admin?

[Captain_Morgan]

Have you tried using the app store?

[CorradoTDI]

The 4G router may well be the issue here...

As it's a MacBook can you just take it to someone / somewhere with a good fibre connection and do it?

[Jenny Tailor]

My guess.

The initial installler my be 8Mg.

When it is finished. Go to Finder - Open up the Downloads folder - and click on the install file.

It may kickoff a program that downloads the program properly.

Good luck

If you can upload some screen images - it may help.

[LeeM135i]

From memory I downloaded office 365 from the App Store.