Is my elderly Macbook dead?

Author
Discussion

Got4wheels

Original Poster:

456 posts

32 months

Saturday 20th August 2022
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After Apple’s announcement that all Macs iPhones etc need to be updated, I carried this out on my 2013 Macbook Pro Retina earlier on.

It seemed to install ok and as I came to renter my password it wouldn’t accept it. I knew it was the right password but using my Apple ID I did reset it. Still no joy, I couldn’t get back in.

I did this several times, and after finding a few tips/tricks to get it to accept the new password I had no luck still. I surmised that I probably didn’t have enough memory for the update, so I thought there was one thing for it, reset the thing.

Fortunately, anything of importance was backed up onto the Cloud and a USB as a further redundancy for word docs. I managed to set it off, and after it deleted the old stuff it started flashing a folder with a question mark on it. After some Googling I thought it was a software issue at first, but now I think it’s binned everything including it’s OS. I can’t get into recovery mode at all.

Is it worthwhile taking it to a technician to be looked at or is it brown bread as part of Apple’s supposed planned redundancy?

Posting from his iPhone

Michael

gangzoom

6,692 posts

221 months

Saturday 20th August 2022
quotequote all
Bring back memories of swapping out floopy discs for a system 6 install on the Mac Plus smile.

Essentially you need to find a way to get a bootable version of OSX onto a USB drive. If you have another laptop there is an Apple guide on it. Otherwise take it to Apple, they probably woudlnt even charge you to get it going again with a fresh OS.

Recovering your data will depend on how messed up the hard drive catalogue is, but it should be doable.

https://support.apple.com/en-gb/HT201372

Oh your laptop shouldn't be dead, my 2013 Retina MBP is still going strong. Before the days of online everything, the buggering up an OS update was quite routine (for me anyways smile).

Edited by gangzoom on Saturday 20th August 06:28