ITV HUB Buffering

[rdjohn]

I normally live in France but I have a new LG Smart TV here in England and a steady 30Mb connection with Vodafone fibre.

I am trying to catch up on series that I have missed, but am repeatedly being plagued by ITV HUB buffering. The router is new but I have still rebooted it as that is what the ITV website says.

Is buffering on ITV HUB a common problem? Is anyone aware of any other fixes I can do on the TV?

Of course, it never buffers during the constant adds for Cupras, or William Hill, but the sound via ARC stutters at the start of a program, or when adverts have been on.

[markiii]

its common, itv hub is st

[Ham_and_Jam]

rdjohn said:

I normally live in France but I have a new LG Smart TV here in England and a steady 30Mb connection with Vodafone fibre.

I am trying to catch up on series that I have missed, but am repeatedly being plagued by ITV HUB buffering. The router is new but I have still rebooted it as that is what the ITV website says.

Is buffering on ITV HUB a common problem? Is anyone aware of any other fixes I can do on the TV?

Of course, it never buffers during the constant adds for Cupras, or William Hill, but the sound via ARC stutters at the start of a program, or when adverts have been on.

Try streaming from a different device.

You could try your phone and cast / airplay to the TV, or use a streaming box (firestick / Roku).

I’ve found that certain devices just don’t stream as well as others, usually TVs or PVRs. Dedicated streaming devices seem to work better.

[chrisch77]

I tried to watch the live BTCC races on a smart TV via ITV hub on Sunday, and ITV1 service was impossible to watch (approx 1-2 frames per second and no sound). As soon as the racing moved to ITV4 later in the afternoon it was absolutely fine, so it appears that ITV1 is particularly crap.

[rdjohn]

Ham_and_Jam said:

Try streaming from a different device.

You could try your phone and cast / airplay to the TV, or use a streaming box (firestick / Roku).

I’ve found that certain devices just don’t stream as well as others, usually TVs or PVRs. Dedicated streaming devices seem to work better.

So, I downloaded the App onto my iPad, found Trigger Point and saw there was a download button.

Press that and I get the chance to pay £3.99 to watch ad-free and by download.

I now fully understand why the basic is so very poor.

Thanks for your advice, I will give it a go by casting. The Ipcress File was very good, but Trigger point is pretty poor, in comparison.

[robsa]

Designed to drive your insane. Here, watch some adverts for five minutes, they stream perfectly with amazing sound and resolution. Now for your program.... oh noes! Something's gone wrong. Try again? Time to watch those adverts again first! (five minutes later) Here's your program... after one last quick advert. Oh, and a little 'sponsored by' advert. Here we go! Oh dear, it's all pixellated and almost unwatchable.... Time for some adverts! Then you can try again until you have a nervous breakdown

[rdjohn]

rdjohn said:

Ham_and_Jam said:

Try streaming from a different device.

You could try your phone and cast / airplay to the TV, or use a streaming box (firestick / Roku).

I’ve found that certain devices just don’t stream as well as others, usually TVs or PVRs. Dedicated streaming devices seem to work better.

So, I downloaded the App onto my iPad, found Trigger Point and saw there was a download button.

Press that and I get the chance to pay £3.99 to watch ad-free and by download.

I now fully understand why the basic is so very poor.

Thanks for your advice, I will give it a go by casting. The Ipcress File was very good, but Trigger point is pretty poor, in comparison.

Today’s little gem is that the App does not support streaming.

Useless

[21TonyK]

I have found streaming ITV a pain using the app built in to my Sony TV but perfect (and with more content!) on a Firestick.

[xeny]

Another data point, xxeny watches vast amounts of Morse, Endeavour etc via. firestick with no complaints.

[Ham_and_Jam]

rdjohn said:

Today’s little gem is that the App does not support streaming.

Useless

When you say streaming, I assume you mean casting / airplay?

Try using the web browser version of ITV Hub, it works OK from there.

[markiii]

bizarrely not all versions of itv hub let you stream live broadcast, xbox app is particularly guilty, only lets you watch catch up

[rdjohn]

Ham_and_Jam said:

rdjohn said:

Today’s little gem is that the App does not support streaming.

Useless

When you say streaming, I assume you mean casting / airplay?

Try using the web browser version of ITV Hub, it works OK from there.

Sorry, yes, I mean Airplay from my iPad. According to Google, it will support Chromecast.

[satans worm]

robsa said:

Designed to drive your insane. Here, watch some adverts for five minutes, they stream perfectly with amazing sound and resolution. Now for your program.... oh noes! Something's gone wrong. Try again? Time to watch those adverts again first! (five minutes later) Here's your program... after one last quick advert. Oh, and a little 'sponsored by' advert. Here we go! Oh dear, it's all pixellated and almost unwatchable.... Time for some adverts! Then you can try again until you have a nervous breakdown

so glad its not just me then, gave up on ITV and just use BBC iplayer , seems to always work

[FlossyThePig]

I got fed up with ITV Hub as they seem to exclude subtitles. Using a Scottish postcode I registered for free STV Hub which includes subtitles. Maybe it gets rid of buffering issues for other people.

[Mr-B]

I have just watch the motogp on the hub (ahem let's call it an early lunch ) on a laptop over wireless 35mb connection and there was no buffering at all, and no ads with adblocker

[Glosphil]

I & 2 friends have different models of LG TVs. Despite internet connection speeds of 72, 32 & 32Mbs none of the 3 LGs show down load speed of over 24Mbs & 1 never exceeds 15Mbs.

I also have an older 37" Sony that shows download speed of 52Mbs. My Samsung laptop shows 66Mbs

All above speeds are over hard wired connections to routers.

Do all LG TVs show low download speeds?

[Captain_Morgan]

Glosphil said:

I & 2 friends have different models of LG TVs. Despite internet connection speeds of 72, 32 & 32Mbs none of the 3 LGs show down load speed of over 24Mbs & 1 never exceeds 15Mbs.

I also have an older 37" Sony that shows download speed of 52Mbs. My Samsung laptop shows 66Mbs

All above speeds are over hard wired connections to routers.

Do all LG TVs show low download speeds?

Could it be the bit rate of the stream rather than the link between router/access point & tv?

How do you obtain the Mb/s figure?

[andburg]

We find the same ITV and Channel 5 regularly stuttering while other service providers are fine

[Last Visit]

Out of all the sreamimg apps on my TV (Samsung Serif) I find them all to he reliable apart from.ITV hub which is rubbish. Frequently drops and kicks me out for no reason back to 'live' TV. Meaning back lnto it and more adverts. Watching the Tour De France was a right pain back in July. Sticking, dropping out. Just awful.