How stable is your connection?

Author
Discussion

21TonyK

Original Poster:

11,811 posts

215 months

Sunday 7th August 2022
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I'm with plusnet on a copper connection (no fibre round here).

Today has been up and down like the preverbial. Had BT out a few months ago who were adamant the connection to the house was pretty much as good as it could be with similar up to the master socket.

Since about 6pm solid as a rock again.

Bit of a PITA but more important as I and 21Jnr will be working from home more often and for him his stuff is all online.

jimmyjimjim

7,468 posts

244 months

Monday 8th August 2022
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I get a drop a couple of times a years on Comcast. CenturyLink sucked donkey dick in comparison and dropped all the time.

My public IP has been the same on Comcast for 3 years now.

Griffith4ever

4,599 posts

41 months

Monday 8th August 2022
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1670 built mansion House converted to flats. Consequently no FTTP, just a shared multicore. 28mb, Vodafone, around 7 years and I lose the internet for around 1 minute or less once every few months or so, hard to remember as it's so infrequent.

Remarkably good service, if not fast!

thebraketester

14,628 posts

144 months

Monday 8th August 2022
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We have had 1 outage in 10 years. 2 if you include the day they were installing overhead fibre in the area.

Alorotom

12,107 posts

193 months

Monday 8th August 2022
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I have had one outage since moving to my current property (4.5yrs ago) - this was due to builders a few houses up severing the fibre line into the estate that feeds all the FTTP connections.

In fairness OpenReach were on site further up the estate and made the repair the same day to get everyone back connected.

Other than that its been perfect.

I did change from BT to TalkTalk when the lines were released for wider competition and did wonder if TalkTalk would be inferior/more problematic, but they've been just as good as BT, and their Eero equipment is excellent.

Mr Pointy

11,696 posts

165 months

Monday 8th August 2022
quotequote all
21TonyK said:
I'm with plusnet on a copper connection (no fibre round here).

Today has been up and down like the preverbial. Had BT out a few months ago who were adamant the connection to the house was pretty much as good as it could be with similar up to the master socket.

Since about 6pm solid as a rock again.

Bit of a PITA but more important as I and 21Jnr will be working from home more often and for him his stuff is all online.
Have a look at creating a Broadcast Quality Monitor which will give you some idea of what your line is doing:

https://www.thinkbroadband.com/broadband/monitorin...

Magnum 475

3,628 posts

138 months

Monday 8th August 2022
quotequote all
21TonyK said:
I'm with plusnet on a copper connection (no fibre round here).

Today has been up and down like the preverbial. Had BT out a few months ago who were adamant the connection to the house was pretty much as good as it could be with similar up to the master socket.

Since about 6pm solid as a rock again.

Bit of a PITA but more important as I and 21Jnr will be working from home more often and for him his stuff is all online.
Also on PlusNet, having switched from TalkTalk a few months ago. Moving to PlusNet has doubled our speed, although we could have done that with TT had we stayed. . .

If you'd asked me last week, I'd have said our connection was rock solid with never a problem. However, I saw OpenReach fiddling with the cabinet over the weekend, and sure enough our connection is now up and down like a we's knickers.

I feel a call to PlusNet support coming on and OpenReach needing another fiddle with the cabinet.

fat80b

2,436 posts

227 months

Monday 8th August 2022
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We were on plus.net for a number of years and while reliability was good, upload speed was pants. 30/1.5 ish. I can't actually remember an outage in maybe 10 years apart from some degradation that ended up with me changing a line filter after a call with a tech person.

We are now luckily on fibre - 200/200 - with Vodafone. And we have had two 1x hour outages in the last 2 years but the speed is literally 200 times better than copper

seyre1972

2,813 posts

149 months

Monday 8th August 2022
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21TonyK - another one with Plusnet - I would say they are pretty good at managing any issues/chasing BT/Openreach if issue is on their side.

Have you checked what's available in your area ?

SamKnows DSL Checker

That will show your exchange/rough distance/what FTTC Cabinet you are connected to etc.

When I 1st got ADSL they used our telephone/Land Line - but having had ISDN for work / before DSL was as common (ISDN didn't run over shared telephone cables so had necessitated a new dedicated cable being laid from the Cabinet to our house) asked they move over to using that - and stability/speeds have been great ever since.

Edited to correct ADSL to ISDN change





Edited by seyre1972 on Monday 8th August 17:48