Home Mobile cell site booster Alternative
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We have had an EE home mobile signal booster for 6 years, it has been brilliant - plugs into the broadband and just worked.
It has now stopped working, which I understand is because EE no longer supports such devices, with a view that we should move on to WIFI calling, which frankly is absolutely terrible in our house. The wifi calling icon on the phone comes and goes, WIFI for network access is great in the house.
I have now gone from great coverage at home to zero ability to make or receive calls, is there an alternative to wifi calling ??
I’d have a closer look why you’re having issues with WiFi calling because in my experience EE’s WiFi calling works very well and is usually very reliable - the only issues I’ve seen are where the device flaps the data connection to cellular and back again within a few seconds and it will drop the call.
It works by creating a VPN tunnel from the phone over the Internet to EE’s servers, so if you have anything on your router or firewall that might disrupt IPSEC traffic that needs investigating.
What phone have you got? Have you tried it at another location with a known decent Internet connection? Anyone with WiFi calling on a different device tried on your WiFi?
You can try putting the phone into Flight mode then manually enabling WiFi - this should leave the cellular connection down so the phone can only use WiFi. I have some customers who do this where they’ve had issues with the rapid switching.
You could give EE a call on 150 - they will provide support for WiFi calling and should put you on to someone who can view what’s happening with the connection on their side. It’s unlikely they’ll be able to fix it - there’s not really anything they can change - but it may point you in the right direction with troubleshooting.
It works by creating a VPN tunnel from the phone over the Internet to EE’s servers, so if you have anything on your router or firewall that might disrupt IPSEC traffic that needs investigating.
What phone have you got? Have you tried it at another location with a known decent Internet connection? Anyone with WiFi calling on a different device tried on your WiFi?
You can try putting the phone into Flight mode then manually enabling WiFi - this should leave the cellular connection down so the phone can only use WiFi. I have some customers who do this where they’ve had issues with the rapid switching.
You could give EE a call on 150 - they will provide support for WiFi calling and should put you on to someone who can view what’s happening with the connection on their side. It’s unlikely they’ll be able to fix it - there’s not really anything they can change - but it may point you in the right direction with troubleshooting.
quinny100 said:
I’d have a closer look why you’re having issues with WiFi calling because in my experience EE’s WiFi calling works very well and is usually very reliable - the only issues I’ve seen are where the device flaps the data connection to cellular and back again within a few seconds and it will drop the call.
It works by creating a VPN tunnel from the phone over the Internet to EE’s servers, so if you have anything on your router or firewall that might disrupt IPSEC traffic that needs investigating.
What phone have you got? Have you tried it at another location with a known decent Internet connection? Anyone with WiFi calling on a different device tried on your WiFi?
You can try putting the phone into Flight mode then manually enabling WiFi - this should leave the cellular connection down so the phone can only use WiFi. I have some customers who do this where they’ve had issues with the rapid switching.
You could give EE a call on 150 - they will provide support for WiFi calling and should put you on to someone who can view what’s happening with the connection on their side. It’s unlikely they’ll be able to fix it - there’s not really anything they can change - but it may point you in the right direction with troubleshooting.
Just as you suggested - handset flip flops between WiFi calling and not (iPhone 11 pro max)It works by creating a VPN tunnel from the phone over the Internet to EE’s servers, so if you have anything on your router or firewall that might disrupt IPSEC traffic that needs investigating.
What phone have you got? Have you tried it at another location with a known decent Internet connection? Anyone with WiFi calling on a different device tried on your WiFi?
You can try putting the phone into Flight mode then manually enabling WiFi - this should leave the cellular connection down so the phone can only use WiFi. I have some customers who do this where they’ve had issues with the rapid switching.
You could give EE a call on 150 - they will provide support for WiFi calling and should put you on to someone who can view what’s happening with the connection on their side. It’s unlikely they’ll be able to fix it - there’s not really anything they can change - but it may point you in the right direction with troubleshooting.
Your idea of airplane mode to force WIFi calling worked a treat.
Daughters are back this weekend, and it appears to work much better for them, suggesting a problem with my handset, I just kicked off a software upgrade (on the handset) will see if that helps.
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