Getting full fibre installed from the road to the house

Getting full fibre installed from the road to the house

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Discussion

Jasmine1

Original Poster:

163 posts

89 months

Wednesday 27th July 2022
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I switched broadband providers the other day and was offered a slightly faster speed for the same price, so I took it.

Turns out open reach now wants to lay a cable from the street to the front of my house, and install a junction box outside and in.

They want to dig a trench in my front garden and lift up my block paving, this sounds like an excessive amount of work all for slightly faster broadband? I spoke to a techie mate, and he said they dug a channel in his tarmac drive for his and filled it in with cold lay tarmac - said it looked awful and bugged him for years until he moved out.

Anyway, the point of this little rant, is there another less obvious way to achieve the same goal? If not I may stay on 65mb, as I know once they lift that block paving it'll never be put back right.

CorradoTDI

1,563 posts

177 months

Wednesday 27th July 2022
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It' unfortunately how they do it but won't cost you anything and will give a faster / more reliable service...

I would let them try and then you can discuss with them - it maybe there is some sort of conduit they can use already

Also think about where the cable comes in as this will be the router location.

5G could be the other option of course.

Bobajobbob

1,455 posts

102 months

Wednesday 27th July 2022
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I got them to run an armoured cable down the side boundary and then cut across the lawn to my study at the back of the house. They did a good job of burying the cable and reseeding the lawn and I definitely appreciate the additional bandwidth. Depending on how your telephone cable enters the house now and where you site your router you may be able to run the cable via the same channel under or overground. My house is 1930s so they weren't able to follow the copper wire as the cavity was too restricted but apparently in modern houses there is generally a bigger cavity/channel between the street and the house.

CharlesElliott

2,049 posts

288 months

Wednesday 27th July 2022
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In my house (it wasn't Openreach doing the work) they blew a fibre through the existing conduit containing the copper wire so no work at all. I don't know if they have surveyed your property and that's a definite, or they are just providing a worst case scenario.

Pistonsquirter

345 posts

45 months

Wednesday 27th July 2022
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I said ‘you’re not putting a big brown plastic box of tat anywhere on the front of my house’, much back and forth ensued, more cable guys in vans arriving to stare at my front wall where I wouldn’t let them install it, anyway at about 4 cable guy vans, the senior cable guy caved in and said it was ok to put the plastic box inside my house (in the under stairs cupboard where all my network infrastructure was located, where as it happens I had already buried a 50mm duct from the boundary to this location and with a draw cord!).

So just keep moaning until they achieve peak cable guy van quantity (4 to 5 vans), and put in your own duct before wink

This is city fibre 900mb fttp

the-norseman

13,218 posts

177 months

Wednesday 27th July 2022
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I've been lucky twice with CityFibre, they have put it under the grass at both houses.

GranpaB

8,996 posts

42 months

Thursday 28th July 2022
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My mate said that the majority of lead ins are direct buried, unless you are overhead fed so will always require digging up.

somouk

1,425 posts

204 months

Thursday 28th July 2022
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I would guess they are pulling a fibre line in instead of copper so the only real option is to either stay on the copper provided broadband or take the 1 time hit and move to Fibre.

I personally would take the latter, ask them to do as little damage as possible or route it differently.

sgrimshaw

7,395 posts

256 months

Thursday 28th July 2022
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How does your existing phone line get to your house?

s1962a

5,682 posts

168 months

Thursday 28th July 2022
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If you have an old fashioned telegraph pole overhead cable to your house then they can install a new cable using the same method (once your area is fibre enabled). Looks virtually the same but I think it's a wee bit thicker than the copper one. We had BT 900mb fibre installed recently that way. Still needs a small ugly grey box on an outside wall, but we appreciate the jump from 30mb to 900.

parabolica

6,795 posts

190 months

Thursday 28th July 2022
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Your options depend on the layout of your property and whereabouts the fiber cable comes onto your property.

My landlord had FTTP installed; it’s a renovated farm building in a horseshoe-shape with 3 residences and 3 businesses occupying the building. He didn’t want openreach digging up the courtyard due to underground pipe work criss-crossing the yard; instead he wanted all cables to go into one end of the building, then each property would have their fiber cables delivered via the roof/loft space that spanned the whole building.

On the face of it this seemed the most straightforward and cleanest way of doing it, but Openreach fought the whole thing from start to finish, insisting they should only installed it “the standard way” I.e. digging up the yard and running 6 separate trenches to each individual property.

Landlord got his way in the end but it took ages to get there; to install through roof spaces they needed to send specially qualified engineers who could work in confined spaces, but they kept sending your joe-average sub contractor who turned up onsite with a mini-digger ready to tear up the yard. Took about 5 attempts to get them to do what he wanted, including a prolonged episode where the landlord lost his st at one of the sub-contractors as he was fed up being sent the wrong kind of engineer constantly; OR apparently blacklisted him and said if it happened again they would deny all services to his property. Luckily it all got sorted the next time around.

That was 2 years ago; I’ve had faultless service from OR/BT since then in fairness.

Jasmine1

Original Poster:

163 posts

89 months

Sunday 31st July 2022
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Thanks for the replies, everyone.

Seems this must be the norm these days, so I've agreed for the engineer to visit.