WiFi Has no Internet access?

Author
Discussion

cobra kid

Original Poster:

5,177 posts

246 months

Tuesday 26th July 2022
quotequote all
Several devices connected to the VM V3 hub. I'm typing this via a wired connection at the moment.

However, none of the devices connected wirelessly can connect to internet. Any obvious things to look for?

Thanks....

randlemarcus

13,588 posts

237 months

Tuesday 26th July 2022
quotequote all
Have you turned the VM device off and on again?

Panclan

881 posts

244 months

Tuesday 26th July 2022
quotequote all
Start with rebooting the router

cobra kid

Original Poster:

5,177 posts

246 months

Tuesday 26th July 2022
quotequote all
Done and done already!

randlemarcus

13,588 posts

237 months

Tuesday 26th July 2022
quotequote all
In that case, open the web browser admin page of the router, and check the WiFi settings. Something may have changed the SSID password. Beyond that, it's into the realms of a factory reset, so write things down...

xeny

4,590 posts

84 months

Tuesday 26th July 2022
quotequote all
I had that behaviour when I had more wireless devices than my superhub V3 could handle. (it didn't seem to care about wired devices).

Either reduce the no of wireless devices, or turn wifi off on the superhub and buy a separate AP to handle WiFi or see if can get a current gen superhub out of Virgin which doesn't seem to have the problem.

somouk

1,425 posts

204 months

Wednesday 27th July 2022
quotequote all
If the hub has a reset option to complete a full reset then give that a go. There could be a few things that have gone wrong and that is often the quickest and easiest.

The VM hub is utter junk, would highly recommend moving away from it on to a Draytek or similar.