Retrieving locked photos from ipad

[Largechris]

I put some of my special interest photos from a few years ago on an ipad, locked inside a free program (think it's called photo manager) that no longer works.

As it doesn't work, I can't even see the name of the app, but I think it's a fairly generic thing just requiring a passcode to access the pictures.

When you click on the app it tries to do that refresh download update thing but then fails. It's not on the app store any more so I guess it's no longer supported.

There's an PC app called "iphone backup extractor" that looks like it might work to copy the photos and store them somewhere safe again. But it's £39 to use properly.

Is there a free alternative, don't think itunes will do the job?
Or is there likely to be a way of getting the app working again?

[mmm-five]

Are the photos listed in the 'Photo Manager' section of the built-in [Files] app?

If so, you should be able to move or copy them elsewhere, such as the built-in [Photos] app.

[Alorotom]

"special interest" eh ... can't believe it took even 2 replies to beg the question!

[Largechris]

mmm-five]Are the photos listed in the 'Photo Manager' section of the built-in [Files said:

app?

If so, you should be able to move or copy them elsewhere, such as the built-in [Photos] app.

No, not listed under the file manager. No photos are, apparently that's an Apple feature.

[mmm-five]

Largechris said:

No, not listed under the file manager. No photos are, apparently that's an Apple feature.

In that case, I'd recommend iMazing (available for PC as well as Mac). I use it for better/easier management of ebooks.

There may even be a free, limited trial (otherwise a one-off purchase is £29.99).

[eeLee]

This might be a pain for you. It will be one of those "keep your photos secure from the kids" and I am sure when you went to a major new iOS version, it was not updated for it and therefore will not display in the App Store (because you're running a too-new iOS) and the path to get it to open would likely be downgrade and restore.....which you probably cannot do either.

If you connect to a PC or Mac with iTunes, do you see the App and any data?

Can you remember the developer? If the icon has no name, you can find it (probably) by looking at your purchase history in your account. You might then find the developer and see if they know how (because the protection, as basic as it probably was, leverages iOS security and needs to be "unlocked".

What was her name?

[Largechris]

eeLee said:

This might be a pain for you. It will be one of those "keep your photos secure from the kids" and I am sure when you went to a major new iOS version, it was not updated for it and therefore will not display in the App Store (because you're running a too-new iOS) and the path to get it to open would likely be downgrade and restore.....which you probably cannot do either.

If you connect to a PC or Mac with iTunes, do you see the App and any data?

Can you remember the developer? If the icon has no name, you can find it (probably) by looking at your purchase history in your account. You might then find the developer and see if they know how (because the protection, as basic as it probably was, leverages iOS security and needs to be "unlocked".

What was her name?

Cheers, I can’t particularly identify it in iTunes on the PC. I will take a screenshot of the icon later in case anyone recognises it.

At least the pics are even more secure now.

[AW10]

Do a Google image search on the app’s icon?

[robsa]

It sounds like it has saved them in some proprietary file format, and now Apple won't allow it, probably due to security changes and updates, which means you're probably scuppered unless, as someone said, you have an old phone backup which can go on your phone. This is likely to be a bit of ballache to do as well.