New GPU Causing Streaming Media to Stutter / Drop Quality

New GPU Causing Streaming Media to Stutter / Drop Quality

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macdaddy11

Original Poster:

59 posts

181 months

Wednesday 15th June 2022
quotequote all
Hi all, I am after a bit of advice from the PH brain trust.

I've got a self built PC that has worked flawlessly for 6 years, spec below. Last week I upgraded the GPU from a 1050TI to a 2060 card. I have enjoyed the extra quality and FPS in the games I've been playing (Forza mostly) but have noticed that it impacts on what I watching on the other screen whether I am gaming or not.

I was trying to stream the Le Mans this weekend gone, with the Radio Le Mans YouTube feed simultaneously but the quality was dropping off so significantly that it was unwatchable. Restarting Firefox didn't work, restarting the machine didn't work for long. I have a feeling that it is something to do with the power requirements as the new card requires an additional power supply whereas the 1050TI just took power from the PCI-E slot. I've done a clean install of the latest NVidia drivers, but am not sure what else to do, all temps seem to be normal on the GPU and CPU so it's not being throttled from what I can tell. I ended up putting the old 1050 card back in so I could watch the Le Mans at a decent quality, which worked, but I'd like to keep the 2060 ideally.

Does anyone have any ideas? Those power supply calculators seem to vary in their opinion of what the machine needs, but what I am doing should be well within its range, maybe I'm wrong. Spec below, any help is greatly appreciated!

Intel Core i5 4690K
32GB RAM (4x8GB)
1x SSD Sata
1x SSD M.2
3x HDD Sata
650W PSU (EVGA)
MSI 2060 6GB

mmm-five

11,396 posts

290 months

Wednesday 15th June 2022
quotequote all
What motherboard is it?

It may simply need a 6/8 pin power connection from the PSU to the GPU to give it any extra power it needs.

Edited by mmm-five on Wednesday 15th June 13:47

macdaddy11

Original Poster:

59 posts

181 months

Wednesday 15th June 2022
quotequote all
It's an ASUS Pro Gamer board (Z97?).

Thanks for the tip, yes it does require the extra connection (8 pin on this card I think), which it has got, but I'm wondering if that is pushing the PSU too hard.

mmm-five

11,396 posts

290 months

Wednesday 15th June 2022
quotequote all
I'd give it another go (and make sure it's properly seated), with a full DDU GPU driver reset & reinstall.

650w should be fine as I think the 2060 only used about 200w, but you may have to check the draw when it's on full-load to check.

If it's peaking near the limit it won't be in its most efficient working range and could be causing spikes.

The other thing that could be causing it is temps. Is everything clear of dust/fluff/coke? has the CPU ever been repasted?

macdaddy11

Original Poster:

59 posts

181 months

Wednesday 15th June 2022
quotequote all
mmm-five said:
I'd give it another go (and make sure it's properly seated), with a full DDU GPU driver reset & reinstall.

650w should be fine as I think the 2060 only used about 200w, but you may have to check the draw when it's on full-load to check.

If it's peaking near the limit it won't be in its most efficient working range and could be causing spikes.

The other thing that could be causing it is temps. Is everything clear of dust/fluff/coke? has the CPU ever been repasted?
I reinstalled it again a day or so ago, properly seated and power attached nice and tight, but I'll do another driver install with a proper reset first to make sure. How do I check the draw when it's on load? It wasn't loaded up when I was just watching Le Mans, but Eurosport dropped to about 144p. I think it is most likely PSU, I checked the temps using a hardware monitor, and everything is well within range - CPU 40-60 deg. depending on load. GPU almost ambient. The case flows really well, plenty of fans and a clear path of air flow, I also gave it a good clean when I put the new card in the first time. It seems to work fine with the 1050 installed, I can game at 60fps with 1080p graphics in Forza and stream YouTube at the same time at 1080p 60fps as well. But the PC doesn't seem to like the new card, whether I'm gaming or not.

I've not repasted the CPU since I originally installed it, but the temps on the monitor and the fact the 1050 works fine lead me to believe this isn't a problem at the moment, although it wouldn't hurt to do it.

mmm-five

11,396 posts

290 months

Wednesday 15th June 2022
quotequote all
If it's even happening on low draw, then power doesn't seem to be the culprit.

I get random youtube quality drops for no reason too (3080Ti, 1000w PSU, dual 8-pins) - not as low as 144p though - always assumed it was a network issue, but the gaming machine is hardwired into the router.

macdaddy11

Original Poster:

59 posts

181 months

Wednesday 15th June 2022
quotequote all
Ooh, 3080Ti... very tasty... I'm impressed you were able to get one before the miners got there.

I thought network issue, but this machine is also hardwired into the router. The only thing I changed was the GPU, everything else seems to work fine, nice and sharp like normal. I'll try the drivers as you said, and if I'm still not having any luck, I'll just send the card back and use the 1050. I can put the money towards a new build in a couple of years time.

Thanks for the help.

Jinx

11,580 posts

266 months

Wednesday 15th June 2022
quotequote all
Might be an issue with the hardware acceleration in Firefox ( https://support.mozilla.org/en-US/kb/upgrade-graph... )

it might also be an idea to completely remove any old GPU drivers before reinstalling them ( https://www.guru3d.com/files-details/display-drive... ). Have you tried any different browsers (even firefox based ones like Waterfox)?

macdaddy11

Original Poster:

59 posts

181 months

Wednesday 15th June 2022
quotequote all
Jinx said:
Might be an issue with the hardware acceleration in Firefox ( https://support.mozilla.org/en-US/kb/upgrade-graph... )

it might also be an idea to completely remove any old GPU drivers before reinstalling them ( https://www.guru3d.com/files-details/display-drive... ). Have you tried any different browsers (even firefox based ones like Waterfox)?
I tried using Chrome after I put the 1050 back in, and the Le Mans stream was much more stable. I think the combination of the old card and Chrome worked well. I then stayed with the 1050 for another day or so afterwards and was back using FireFox and it was working fine as well.

I'll try the 2060 with Chrome and the clean driver install and see what that does. I'll also investigate the hardware acceleration in FF. Thanks for the tip!

Bobajobbob

1,455 posts

102 months

Friday 17th June 2022
quotequote all
I have a similar setup with a 650w PSU and a 2080ti so it isn't necessarily the power unit. I also overclock a fair bit without any issues. It might be worth just changing the secondary power plug into the GPU if you have spare from the PSU in case that line is dodgy for some reason.

It might also be worth updating the BIOS on your motherboard if it hasn't been done in while? Drivers can also always cause issues but if you've done a clean install then changing from one Nvidia card to another shouldn't be problematic.