Anyone work for Vodafone ?
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Wish

Original Poster:

1,919 posts

279 months

Thursday 30th September 2021
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I could really do with some help. I don’t seem to be getting anywhere with hours of calls to them.
I can’t resolve a tariff problem.

shih tzu faced

2,597 posts

79 months

Thursday 30th September 2021
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If you manage to get through to someone could you ask them to get the woman who does the advert voice overs to shut up. Cheers.

NDA

25,659 posts

255 months

Friday 1st October 2021
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shih tzu faced said:
If you manage to get through to someone could you ask them to get the woman who does the advert voice overs to shut up. Cheers.
Not just me then.

Drives me mad.

FuzzyLogic

1,669 posts

268 months

Friday 1st October 2021
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I had a similar problem last year after they offered me a very good deal to stay then no-one had a record of it...

Go through their official complaints procedure (https://www.vodafone.co.uk/help-and-information/complaints). They sorted it very quickly after I had been messed about by various people on the phone who had no authority

smn159

16,018 posts

247 months

Friday 1st October 2021
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NDA said:
shih tzu faced said:
If you manage to get through to someone could you ask them to get the woman who does the advert voice overs to shut up. Cheers.
Not just me then.

Drives me mad.
That one with the affected husky / shrieky voice?

Yep, dreadful


k99

547 posts

198 months

Wednesday 6th October 2021
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Yes dreadful woman but must work for them somehow.

CharlieH89

9,080 posts

195 months

Wednesday 6th October 2021
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Funnily enough I’ve googled to find the ladies name in the past.

OP, email the CEO. It’ll get sorted sharpish.