Conflict resolution training

[ScotHill]

My wife is a secondary school teacher, and although you might think she's dealing with toerags all day, 90% of her stress comes from the other teachers. She's recently moved to head of department and I feel she could benefit from some conflict resolution training, or 'problem people' management training or similar, to build up some techniques to help her be a bit more resilient in the face of dheadery.

Anyone know of any good online courses, even paid ones if they're worth it?

[ScotHill]

In and around all of the 'how to be a union shill' courses they do actually do something that might be suitable, but it's miles away so not feasible.

Found a couple of accredited online courses which are pretty cheap so she may do a few of those, better than sifting through a bunch of youtube videos anyway.

[ScotHill]

Yes, but I don’t think she knows it exists in this form. She’s mentioned about leadership training and has done at least one such course but the majority of the problems she talks about are about people having different priorities and personal agendas to the department. The kind of conflict training I’ve done before would help with this.

[ScotHill]

Giantt said:

Surrounded by idiots? Rather sweeping title,would've thought you meet the occasional idiot,but if your surrounded by them... probably looking in the mirror shows the biggest?
Conflict resolution? So if she deals with children squabbling,just adapt that to other teachers ?Or have an easy life just let them get in with it,soon enough they'll hang themselves

Thanks for that.

[ScotHill]

Thanks for the recent replies, and the course recommendation by anonymous PM. There seems to be a thing with teachers that they're all kings and queens of their own classrooms, and they do things the way they do them, aren't always keen to change their practices, and can become resentful of those who try to get them to change, even if their current outcomes aren't particularly impressive.

Part of that is overall department management but part of it is the personal interactions in the now, some of which have been passively disrespectful in front of other teachers and pupils, so having some tools to deal with that in the moment or in a one-to-one conversation later on will come in handy.

Cheers,