Any telesales experts?
Discussion
Wouldn't most sales people have cold calling experience?
But then it depends on whether what you are trying to achieve is "telemarketing" where you are calling basically everyone trying to sell something.
If you have a set defined list of groomed and vetted people you are going to call, then any good sales person should be able to handle it. If you have identified a need in a company, then as long as the sales person is good they should be able to show the benfits of your services to that company.
I'm assuming this is for your recruitment company? In that case just get someone who can blag their way in and out of anything
Edited to say: Just realised my post will be of no use to
Offer good OTE and you'll be able to get anyone picking up that phone, cold calling anyone!
>> Edited by Hates_ on Friday 25th April 16:11
But then it depends on whether what you are trying to achieve is "telemarketing" where you are calling basically everyone trying to sell something.
If you have a set defined list of groomed and vetted people you are going to call, then any good sales person should be able to handle it. If you have identified a need in a company, then as long as the sales person is good they should be able to show the benfits of your services to that company.
I'm assuming this is for your recruitment company? In that case just get someone who can blag their way in and out of anything
Edited to say: Just realised my post will be of no use to
Offer good OTE and you'll be able to get anyone picking up that phone, cold calling anyone! >> Edited by Hates_ on Friday 25th April 16:11
Hates_ said: Wouldn't most sales people have cold calling experience?
But then it depends on whether what you are trying to achieve is "telemarketing" where you are calling basically everyone trying to sell something.
If you have a set defined list of groomed and vetted people you are going to call, then any good sales person should be able to handle it. If you have identified a need in a company, then as long as the sales person is good they should be able to show the benfits of your services to that company.
I'm assuming this is for your recruitment company? In that case just get someone who can blag their way in and out of anything
I can't believe how hard it is to get a salesperson - most seem to have inbound sales experience (ie call centre) but bugger all outbound.
Not for Recruitment, something else!
But on a serious note. I have always belived cold calling to be the least effective way of selling something. Best practice is that the call is only used as an opportunity to get a face-to-face meeting. People buy on an emotional level, and can feel quite threatened and on the spot when it comes to cold calling. One good tactic is Write-Call-Meet. The letter at least prepares them for the call so they have an understanding of what you are talking about.
Chris,
You work in Recruitment and can't find sales people with phone-sales experience, I can't believe that? I hope you don't work in sales recruitment
Evening standard on a Thursday is the best place to advertise that sort of role.
I do work in sales recruitment, if you don't mind paying a fee I will find you very good telesales people no problem at all.
Sam Newell
You work in Recruitment and can't find sales people with phone-sales experience, I can't believe that? I hope you don't work in sales recruitment
Evening standard on a Thursday is the best place to advertise that sort of role.
I do work in sales recruitment, if you don't mind paying a fee I will find you very good telesales people no problem at all.
Sam Newell
samn01 said: Chris,
You work in Recruitment and can't find sales people with phone-sales experience, I can't believe that? I hope you don't work in sales recruitment
Evening standard on a Thursday is the best place to advertise that sort of role.
I do work in sales recruitment, if you don't mind paying a fee I will find you very good telesales people no problem at all.
Sam Newell
I don't actually work in recruitment anymore! (that sort of died a death due to lack of effort on my behalf and the general state of the IT industry!).
Thanks for the tips all - if I am driving a Murcielago at the next PH meet it has worked out well!!!!
Hates_ said:If you are driving a Murcielago then you are taking me for a spin!
hughjayteens said: if I am driving a Murcielago at the next PH meet it has worked out well!!!!
If there's any way I can offer help ( I run a coporate branding and web/print design company) just drop me an email.
Cheers - sort of do similar myself (www.respect-IT.co.uk) but if I need some assistance I will be in touch.
Cheers
LOL
hughjayteens said:sort of do similar myself (www.respect-IT.co.uk) but if I need some assistance I will be in touch.
You can forget what I said about help then! Are you selling a product or is it services for your new venture?
>> Edited by Hates_ on Friday 25th April 17:36
A lot of people who do telesales are inbound online. they just answer the phone. these idiots that are in a building going through a scrpt. i know i was on of em when i was a student. LOL
Bu seriously have you got in touch with local Recruitment agencies they usually have a long list of people who have got experience. How many people would you like to do the cold calling.
If you are advertising in the local paper get people with more than 6 months experience, if you only need a handful 5 or 6 bods then train them yourself for a week. where you have writen the scrpt etc so they cannot go off from that.
Also have some friends in the cold calling list so that you can ask you friends which caller your employee was not doing there job properly, so if they are giving your company a bad Rep you can Sack em on grounds of misconduct.
Or if you have got the money Approach a specialist in the market companys like Manpower, Sitel, etc they should give a grade A service but at a premium.
There me 2 pence worth hope it helps.
I cant offer any thing in the way of telesales people but i can setup a database of response for your telephonists to use while in a call, with the scrpt on screen and the telephonists logs all of he responses. so that you can have a database of people who except the service and people who have gone mad down the phone to you and not to call again.
cheers steve
Bu seriously have you got in touch with local Recruitment agencies they usually have a long list of people who have got experience. How many people would you like to do the cold calling.
If you are advertising in the local paper get people with more than 6 months experience, if you only need a handful 5 or 6 bods then train them yourself for a week. where you have writen the scrpt etc so they cannot go off from that.
Also have some friends in the cold calling list so that you can ask you friends which caller your employee was not doing there job properly, so if they are giving your company a bad Rep you can Sack em on grounds of misconduct.
Or if you have got the money Approach a specialist in the market companys like Manpower, Sitel, etc they should give a grade A service but at a premium.
There me 2 pence worth hope it helps.
I cant offer any thing in the way of telesales people but i can setup a database of response for your telephonists to use while in a call, with the scrpt on screen and the telephonists logs all of he responses. so that you can have a database of people who except the service and people who have gone mad down the phone to you and not to call again.
cheers steve
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