Can anyone explain this refund?

[StevieBee]

Received an email from Amazon business a few days ago saying that they were confirming the refund of something I'd purchase last summer.

Assumed it a scam and ignored but this morning, get an alert from the bank to say the money had been paid. Checked my Amazon account and it's legit!

Didn't ask for a refund, have no issue with the product, so just curious as to why I've got one! It says the reason is Account Adjustment but I can't see what needs adjusting.

[essayer]

I got a random refund from Amazon for a tyre refill kit (the chemicals inside were banned in the EU or something) so they basically said here’s your money back, throw it in the bin

I assume that’s some sort of adapter kit for filters/lenses.. unlikely to have banned chemicals inside

[StevieBee]

Mystery solved....



Had no intention of using to watch a solar eclipse. I'm not certain anyone who has purchased it would!

[silentbrown]

There's some wierd product on there. I assume it's a chinesium storefront?

This in particular, looks like a recipe for instant blindness....

"Children Solar Eclipse & Astronomical Telescope 70mm"

https://www.kentfaith.com/GW50.0036_astronomical-t...

[alfabeat]

I also just got a refund (£365) from Amazon for a bit of diving kit I bought. Explanation on the account is due to it being "lost". It's not lost, it's sat in my living room, although it did take a long time to arrive. Very strange.

[2fa]

Musk's DOGE endeavour resulting in Bezos 'adjusting' some of his accounts maybe?

Heads off to X to post under the conspiracy theory section.

[StevieBee]

Gets odder.... just had this:



So I didn't need to get the refund but can keep it anyway.

Free stuff! Happy days.

So who suffers on this? The seller or Amazon?

[Simpo Two]

I have a certain feeling that Amazon will swipe it from the seller's account...

[Simpo Two]

alfabeat said:

I also just got a refund (£365) from Amazon for a bit of diving kit I bought. Explanation on the account is due to it being "lost". It's not lost, it's sat in my living room, although it did take a long time to arrive. Very strange.

Probably because the tracking failed so the system thinks it's lost.

I had a return like that recently. I sent it back as instructed but somehow it never appeared as sent; it never got beyond 'Print postage label'. I had to contact Amazon to get the refund.

[pigface1001]

I received a refund for some dog treats meant to help with his arthritis. Apparently, they were counterfeit, even though I purchased them directly from the manufacturer.

[Red9zero]

pigface1001 said:

I received a refund for some dog treats meant to help with his arthritis. Apparently, they were counterfeit, even though I purchased them directly from the manufacturer.

Yu-Move ? There are supposed to be a lot of fakes about. We order from the manufacturer, but not had a refund.

[pigface1001]

Red9zero said:

pigface1001 said:

I received a refund for some dog treats meant to help with his arthritis. Apparently, they were counterfeit, even though I purchased them directly from the manufacturer.

Yu-Move ? There are supposed to be a lot of fakes about. We order from the manufacturer, but not had a refund.

Yes, but my logs show I got it from the offical site, unless that was spoofed or Amazon cocked up

[myvision]

I got a refund for fish water testing kits amazon said they weren't delivered I sent an email back showing them in my hand. I was told to keep the refund?

[Red9zero]

myvision said:

I got a refund for fish water testing kits amazon said they weren't delivered I sent an email back showing them in my hand. I was told to keep the refund?

Amazon are pretty good with refunds. We are always having our deliveries go to our neighbour by mistake. Sometimes she will pass them on to us, sometimes she won't and she rarely answers the door to us - although she will answer the door to Amazon and take parcels labelled as ours. Amazon are aware of this and as soon as I complain that the driver has done it again I get an instant refund and am told if we do get the delivery then to keep it. I assume it`s often cheaper for them than to spend any time querying it.

[recordman]

I returned a £28 item that I'd bought through Amazon which didn't work and the only option was it had to be posted back to the supplier who was in Slovakia. Sent it through Royal Mail tracked postage, cost was £13 which Amazon credited to my card. They told me I'd have to wait until the supplier had received the item before I'd be credited with the £28 item value.

After about 3 weeks the item was delivered back to me by RM, with a sticker saying 'refused by consignee'. I contacted Amazon again and they said that I now had one of two options:

1) Post it back to the supplier in Slovakia and wait for a refund (der ???)
2) Amazon would credit my card now with the £28 and I could keep the item

Guess what option i accepted?

Pity they didn't offer that in the first place, would have saved me and them a lot of trouble.