Amazon listing Specialists

[Tymb]

Looking for suggestions for people that can sort out an Amazon Listing please.
We have a product with a very old listing and are looking to update it with new variants.
I think because the listing was created so many years ago there are various bits that don't appear to
work quite as they should. While I'm fairly sure I could sort it I'd rather get someone who knows
what they are doing as the listing has nearly 2k reviews with a 4.5 star average and I really don't want to
push the wrong button and have to start again from scratch.

[22s]

I've DM'd you. I run two Amazon private label brands as my main business - happy to discuss and see if I can help!

[NickZ24]

To gain experience beginning a commercial life with Amazon is not bad.
Amazon itself throws a lot of hurdles lately.

There is no better way than having more than one shop online.

[Tymb]

Thanks for the replies, the listing its self is ok, it is just very old so I’m a bit weary of fiddling. I tend to see Amazon as a cantankerous mule we have to ride as there is no way we could reach such a big audience for a small company such as ours, but it will do random stuff and throw you off. We had an instance earlier in the year where they decided they needed a certain piece of paper, immediately stopped our sales, when we finally got through to a human they conceded that it was not relevant to us. Unfortunately like so many organisations nowadays support staff are unable to actually sort stuff and you end up in a ‘computer says no’ situation.

I think we will probably create a new listing for the new variations to begin with.

[DSLiverpool]

22s has offered to help you ?

I’ve a network of ex 365 / SAS guys based in Seattle / UK who can sort just about anything but it starts from £500

[Tymb]

Thanks DSL, sounds like that is the sort of thing we might need. Sales etc... are generally OK, the listings need a bit of an update but it is finding someone who properly understands what is possible on the back end. I think I understand it but as I've got more involved recently have been very surprised how disjointed the Amazon back end is and really don't want to accidentally check a box that appears logical but does something random. At the moment we have had two completely opposite opinions on the possibility of updating our listing.

[22s]

Did you receive my DM?

I'm happy to just have a friendly chat and answer your questions... We spend a lot of time variating/devariating our listings using flat files etc.