Xero payroll issue

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Jordie Barretts sock

Original Poster:

6,018 posts

26 months

Monday 22nd July
quotequote all
Can anyone help?

In April I was trading as a Sole Trader and submitted my PAYE RTI as usual (I was using Quickbooks) the bill was £326.35 in total.


In May we began trading as a Ltd Company and started using Xero. I 'imported' my employees with their pay to date, tax and NI deductions and all was good. At the end of May I submitted my RTI and for some reason Xero has decided that I hadn't submitted the £326.35 and has added it on to 'correct' things.


I have spoken to HMRC and they say it's a Xero issue. I agree. It's probably a 'me' issue actually. I retraced my steps and noticed that I hadn't added my employees as having a P45 (even though I hadn't issued one) so I put this right and resubmitted a correction RTI. It's made no difference!

So effectively I have overpaid HMRC - once as a ST and now as a Ltd entity. HMRC say a correction in Xero should sort things out, but it appears not to have.

wheelerc

227 posts

149 months

Monday 22nd July
quotequote all
Xero support have been fairly good with this kind of thing for me in the past. Or does your accountant work with Xero?

I think it will be a case of correcting things properly in Xero and then submitting an updated RTI filing.

Jordie Barretts sock

Original Poster:

6,018 posts

26 months

Tuesday 23rd July
quotequote all
Yep, that's exactly it. But how?