Event Ticket Insurance

[Saleen836]

Just booked a couple of tickets for a comedy show next year and at checkout was given the option to add on 'insurance', for an extra £2 I will be covered for the full cost of my tickets should I not be able to make the show, is this a new thing?

If the majority of bookings add on insurance then the venue make a tidy extra profit even if the odd few claim a refund, I guess they have done the sums and it will be a nice little earner for them

[StevieBee]

I very much doubt the venue will see much of that £2. They'll probably earn a small percentage from the insurance company from the premium. What's in it for the venue is that they get to re-sell the ticket and ensure there isn't one less person buying drinks at the bar.

[Simpo Two]

Saleen836 said:

I guess they have done the sums and it will be a nice little earner for them

Which is why they offered it.

Was the venue selling direct or via an agency?

[Saleen836]

Simpo Two said:

Saleen836 said:

I guess they have done the sums and it will be a nice little earner for them

Which is why they offered it.

Was the venue selling direct or via an agency?

Tickets bought direct from the venue

[Simpo Two]

Saleen836 said:

Tickets bought direct from the venue

That makes a change in these days of middlemen.

The venue will know historically the percentage of people who cancel so maybe it's off their own bat and a calculated risk. And as SB says, they can then re-offer the ticket for sale.

[otherman]

Take a look at the T&Cs if you're thinking of buying it. You're covered for next to no circumstances that are likely to occur.

[Saleen836]

otherman said:

Take a look at the T&Cs if you're thinking of buying it. You're covered for next to no circumstances that are likely to occur.

All the T&C's here....
https://securemybooking.com/terms/uk/

[48k]

Saleen836 said:

Just booked a couple of tickets for a comedy show next year and at checkout was given the option to add on 'insurance', for an extra £2 I will be covered for the full cost of my tickets should I not be able to make the show, is this a new thing?

If the majority of bookings add on insurance then the venue make a tidy extra profit even if the odd few claim a refund, I guess they have done the sums and it will be a nice little earner for them

Unlikely the venue are hanging on to everybody's £2 themselves, more likely they are using a third party service like SecureMyBooking.

[deckster]

As a cheery counterpoint to some of the above, somewhat uncharacteristically I bought ticket insurance from Ticketmaster for a Muse gig last June. In the event, my dad died a week before the concert so I couldn't go, and I was moderately surprised when the claim process was quick, easy, and I got the full amount back in my bank account within a week.