PH Resident - VoiP Telephone Expert - Help needed

[VEX]

Who are our resident VoiP Telephone specialists.

I have a rather interesting requirement, that I am sure can be served with a distributed VoiP system, but need to get ideas on handsets and connectivity.

This also has very real potential to be big.

Comment here or drop me a PM.

Vex

[simon_harris]

Last time I looked (converting a physical office based call centre to fully WFH call centre at the start of lockdown) there was nothing I could't do with a hosted VoIP system that i could do with a in house phsyical system.

so what ever your question the answer is very probably "yes"

[daveor8v8]

Simon_harris is correct, likely the answer is "yes"

The detail devil here would help to point toward fully 'public' cloud or some sort of provisioning system or a softphone appllication. How intelligent call routing / precence needs to be is also a factor in the detail of a solution.

[akirk]

over a number of years, we have used voipfone to provide our VOIP service - not only has it been flawless and very good value during that time, the company has always been very helpful - so it might be worth picking up the (voip) phone to them?

[DSLiverpool]

Speak to Paul at PMCtele.com who can do you a bundle / you’ll probably need a speakerphone / desk phone etc he has the lot

[VEX]

Thanks all.

I am confident it can be done, it just needs to be the right pack / combo / solution.

I guess i am looking for a white lable service with full remote control, set up and management

Edited by VEX on Monday 28th November 20:47

[Cyberprog]

Depends how in depth you want to get. For off the shelf, 3cx is pretty good - we buy from gradwell.

[arcturus]

We run a cloud hosted 3CX system across 10 factory sites and for various home users. About 300 users in all. Works well and is flexible.

[V8RAW]

arcturus said:

We run a cloud hosted 3CX system across 10 factory sites and for various home users. About 300 users in all. Works well and is flexible.

This ^^^^ we use 3cx across multiple locations + home workers. 👍

[shopper150]

With the wider availability of FTTP now, landlines are not required for internet connections.

Is there a 'safe' platform to be able to port residential landlines too for elderly relatives that have said particular landline numbers for decades. It would be nice to retain them. By 'safe', I mean the ability to safely hold the number somewhere and port from provider to provider without being held over a barrel by them 'owning' the number.

[ArsE82]

VEX said:

Thanks all.

I am confident it can be done, it just needs to be the right pack / combo / solution.

I guess i am looking for a white lable service with full remote control, set up and management

Edited by VEX on Monday 28th November 20:47

My business can do this for you. Happy to chat with no obligation at a time to suit you. There are loads of potential solutions, some with significant pros and cons.

If you want to chat just send me an email through PH.