Terms & Conditions
Discussion
Due to our standard T&Cs having enough holes to qualify as a sieve, we have just been shafted by an unscrupulous and devious client (basically blamed problems with the brochure we produced for the failure of their business - the fact their factory burned down seemed to have slipped their mind).
I tried to get our MD to adopt a modified version of the T&Cs I used as a freelancer, but it never happened and we've had to pay the price. Object lesson learned, I am now updating them to be included in all correspondence. However, they are pretty much written around a design/print business model, which is only part of what we do; they have very little provision for the Internet side of things, ie hosting, privacy, data security, bandwidth/facilitues abuse etc.
If anyone has any sample T&Cs that cover this side of things or can give any pointers in this area I would be very grateful!
I tried to get our MD to adopt a modified version of the T&Cs I used as a freelancer, but it never happened and we've had to pay the price. Object lesson learned, I am now updating them to be included in all correspondence. However, they are pretty much written around a design/print business model, which is only part of what we do; they have very little provision for the Internet side of things, ie hosting, privacy, data security, bandwidth/facilitues abuse etc.
If anyone has any sample T&Cs that cover this side of things or can give any pointers in this area I would be very grateful!
The two most important aspects of any T&Cs are: Its all a pile of bollox.....
Just had a court case (we lost
)where the pivotal point was the T&Cs. The clinet had seen them, and proceeded with purchasing our "product", then refused to pay.
In court, the judge ruled that we had done everything we needed to do to get paid, that the client was indeed in breach of the terms, but as he hadn't signed them they were null and void .....
Go figure that one - I've never signed T&C's before....
Just had a court case (we lost
)where the pivotal point was the T&Cs. The clinet had seen them, and proceeded with purchasing our "product", then refused to pay. In court, the judge ruled that we had done everything we needed to do to get paid, that the client was indeed in breach of the terms, but as he hadn't signed them they were null and void .....
Go figure that one - I've never signed T&C's before....
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