Ecommerce - Buy Now Pay Later Options - Klarna etc

Ecommerce - Buy Now Pay Later Options - Klarna etc

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tvr_rich

Original Poster:

84 posts

291 months

Wednesday 25th January 2017
quotequote all
We sell high value products on our websites which we feel would benefit from some sort of finance payment option in the checkout process.

Does anyone have any experience with instant online finance payment options for ecommerce websites? Previously looked at Pay4Later but was put off by the setup fees but not so much of an issue now.

Currently looking at Klarna which looks fairly simple and hassle free. What sort of costs are involved? Guessing a setup, monthly and per payment fee?

We have in-house developers, so integration isn't an issue, just looking for a solid solution with reasonable costs which compare well to our normal transaction fees.

uber

857 posts

177 months

Wednesday 25th January 2017
quotequote all
Seems these guys seem to be shaking up the market a bit and pretty competitive I know a couple of people who have switched to them.

https://dividebuy.co.uk/

tvr_rich

Original Poster:

84 posts

291 months

Wednesday 25th January 2017
quotequote all
Thanks Uber.

Shocking website but I'll give them a call!

Anyone else used a similar payment option on their sites?

long time lurker

302 posts

157 months

Wednesday 25th January 2017
quotequote all
I've looked at Klarna but that Dividebuy is another option I wasn't aware of, let us know how you get on as I may call them too?

tvr_rich

Original Poster:

84 posts

291 months

Wednesday 25th January 2017
quotequote all
Looked into DivideBuy and don't think it's suitable for us.

When a customer clicks the "Pay with finance" button on a product page, they're redirected to a subdomain of dividebuy.co.uk (e.g yourwebsite.dividebuy.co.uk) quite far up the buying process.

The customer then has to reconfirm any options they selected with the product on your website (befoe being redirected) and complete the transaction on the DivideBuy website.

Very clunky and not a great customer experience, will be surprised if this takes off.

uber

857 posts

177 months

Wednesday 25th January 2017
quotequote all
tvr_rich said:
Looked into DivideBuy and don't think it's suitable for us.

When a customer clicks the "Pay with finance" button on a product page, they're redirected to a subdomain of dividebuy.co.uk (e.g yourwebsite.dividebuy.co.uk) quite far up the buying process.

The customer then has to reconfirm any options they selected with the product on your website (befoe being redirected) and complete the transaction on the DivideBuy website.

Very clunky and not a great customer experience, will be surprised if this takes off.
Was that on a site they showed you as I have seen the order data carried over.

tvr_rich

Original Poster:

84 posts

291 months

Wednesday 25th January 2017
quotequote all
No, haven't had a demo yet, just went through some of their featured retailers & they all redirected to the subdomain site.

So the integration can be more seamless like Pay4Later?

wollie

28 posts

210 months

Thursday 26th January 2017
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We use Klarna. Not everyone will get the payment after delivery option, but I think we're running at around 70% in terms of who does get offered it.

Overall a decent solution. Not the best rates, but the theory is that checkout conversion increases - more than offsetting the additional processing costs. Jury still out as to whether this is the case as tracking checkout conversion specifically is a fine art!

Any other questions, feel free to PM me.

AnimalMother

1,352 posts

233 months

Friday 3rd March 2017
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How you getting on with this OP?


I need to set this up to.


Anyone heard of V12 Retail Finance?

https://www.v12retailfinance.com/


Ive noticed two websites that where previously using Pay for Later are now using V12.

oh, and the first step is to get our own consumer credit license right?

Edited by AnimalMother on Friday 3rd March 16:35

V8OW

1,627 posts

204 months

Friday 3rd March 2017
quotequote all
AnimalMother said:
How you getting on with this OP?


I need to set this up to.


Anyone heard of V12 Retail Finance?

https://www.v12retailfinance.com/


Ive noticed two websites that where previously using Pay for Later are now using V12.

oh, and the first step is to get our own consumer credit license right?

Edited by AnimalMother on Friday 3rd March 16:35
I've got a client that uses them, and is pretty pleased.

They seem to offer finance for a lot of the bike retailers from memory. Worth checking them out.

foxsasha

1,426 posts

142 months

Friday 3rd March 2017
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We use Pay4Later but the charges are eye watering. Integrates well but you certainly pay for it. Having said that we don't sell a lot on finance so have minimal turnover. No doubt they because a lot more competitive the more business you push their way.

AnimalMother

1,352 posts

233 months

Monday 6th March 2017
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Was going to start contacting a few for quotes.

But just seen this on pay4later

"To offer finance through Pay4Later you need to have £10m+ turnover"

Thats new!


Whats are the right questions to ask these finance providers, hidden chargers, payment retention's, etc?


AnimalMother

1,352 posts

233 months

Friday 24th March 2017
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Bringing this thread back.

Been in contact with v12, pay4later and dividebuy


We dont want to subsidise the interest rate at all, as some high value items we sell dont have much margin. Which rules out dividebuy as they only do 0% to consumer with us paying a 12% merchant subsidy. V12 want merchant subsidy even when the customers is paying 15.9%.

So pay4later seam the best suited with a 14.9% apr with no merchant subsidy.

However, the cost of getting going is hard to judge on ROI, £1000 for consumer credit license last time I checked, £500 setup with pay4later, £300 for Magento extension last time I checked and then £45 a month on going sub fee to pay4later.

All fine if it can actually raise our sales, even by 10% would be a decent ROI. But its a decent wack to waste if there is little take up of it.

Anyone comment on there own experience of going live with this sort of finance?



V8OW

1,627 posts

204 months

Saturday 25th March 2017
quotequote all
AnimalMother said:
Bringing this thread back.

Been in contact with v12, pay4later and dividebuy


We dont want to subsidise the interest rate at all, as some high value items we sell dont have much margin. Which rules out dividebuy as they only do 0% to consumer with us paying a 12% merchant subsidy. V12 want merchant subsidy even when the customers is paying 15.9%.

So pay4later seam the best suited with a 14.9% apr with no merchant subsidy.

However, the cost of getting going is hard to judge on ROI, £1000 for consumer credit license last time I checked, £500 setup with pay4later, £300 for Magento extension last time I checked and then £45 a month on going sub fee to pay4later.

All fine if it can actually raise our sales, even by 10% would be a decent ROI. But its a decent wack to waste if there is little take up of it.

Anyone comment on there own experience of going live with this sort of finance?
What is the nature of the products, and how small is the margin?

Given the seemingly endless choice of 0% credit cards and cheap loans, I can't imagine many would would be tempted by a 15% finance option.

Obviously it depends on the market and the product, but generally it's the 0% finance stuff that is popular at the moment, with the retailer contributing the interest as a cost of selling the item (rather than offering discount for example). Advantages are obviously encouraging new customers, along with potential to increase average order values.

AnimalMother

1,352 posts

233 months

Wednesday 5th April 2017
quotequote all

Margin on some is as low as 15%, which is already to low really so no room for anything more than normal card charges.

Gooders94

2 posts

86 months

Tuesday 7th November 2017
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I've had this thread bought to my attention following an enquiry earlier. I work for DivideBuy if anyone would like further information please feel free to drop me a message.

Charlotte3

1 posts

75 months

Thursday 2nd August 2018
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Hi everyone,

Does anyone have information on how much V12 charges for its merchant subsidy?

Nutty9000

1,396 posts

107 months

Friday 10th August 2018
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We recently looked into this and found that a quarter of retailers plan to offer buy now, pay later by 2019, and Klarna are indeed the top dogs in this game.

https://www.khaoscloud.com/buy-now-pay-later-what-...

JCKST1

967 posts

151 months

Friday 10th August 2018
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I have been with Omni finance for about three years and not really had any problems but they seem to be stuck in the past where as other companies are moving ahead. We dont pay any monthly fees which is good if you are wanting to try with minimal fees.

We are now in the process of moving to Divido who seem to off much more including buy now pay later which we have set at 6 months with a sub rate of 2.5% so not too bad as its essentially 6 months 0% finance for 2.5%. Other than that their rates are much better than Omni finance.

Here is a link: https://www.divido.com/features

Joe is the rep I have been dealing with and I have been happy with the service so far.



coffeebreath

181 posts

100 months

Friday 10th August 2018
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I applied for Klarna recently and got rejected but I have a very good credit score. Looked into it and there appears to be some magical algorithm which does not seem based in traditional lending criteria.