Couriers

Author
Discussion

matt_fp

Original Poster:

3,402 posts

256 months

Monday 14th March 2005
quotequote all
A certain company which uses large red vans and may well be regal has lost yet another parcel. As such I'm going hunting for a new courier firm.

Any recomendations? Have used a company which sounds like an explosive before and not got on well with them.

City Link any good?

Best Regards
Matt

apologies for the criptic names, obbeying name and shame policy

simpo two

87,113 posts

272 months

Monday 14th March 2005
quotequote all
A friend sent me this link:

www.senditquick.com/html/send_parcel___-_next_day.html

However I've never used them so can't say if they're any good.

vex

5,256 posts

253 months

Tuesday 15th March 2005
quotequote all
This is all very subjective.

I would certainly recommend Citylink, good rates, prompt service, email if the delivery fails.

However the next person to post will say they are cr*p and would not touch them with the provbial barge, let allow the pole that comes with it!

It is all down to the depot and people who staff it. My MK / Aylesbury branch and its local driver is excellent

aprisa

1,829 posts

265 months

Tuesday 15th March 2005
quotequote all
All overnight couriers work on percentages, if they deliver 98% of their parcels OK then that is considered acceptable. Sounds quite a good percentage unless you are one of the 2%!

Most of these parcels are mis-routed and turn up fairly quickly but a few are never to be seen again, these are usually borrowed along the way by staff as it is fairly difficult to actualy lose a parcel into thin air!

You have to accept that whomever you use there will be a time that something will go missing, the only way to avoid this is to send each parcel dedicated same-day with a company such as mine (not plying for work just explaining) then each parcel becomes the responsibilty of a single driver and as such has traceability. Costs a fortune though

HTH
Nick

PS we use Citylink for our overnights if thats any help.

Matt_fp

Original Poster:

3,402 posts

256 months

Tuesday 15th March 2005
quotequote all
Thanks guys.

Current firm really have taken the Michael recently 98% fair enough - 20% not so impressive!

I'll give City Link a go.

Thanks
Matt

simpo two

87,113 posts

272 months

Tuesday 15th March 2005
quotequote all
Remember Red Star? Someone sent a parcel to our nearest Red Star office, which was Shenfield.

I'll leave you to guess where it turned up...

caduceus

6,087 posts

273 months

Tuesday 15th March 2005
quotequote all
Ive heard TNT are extremely reliable, albeit a touch dearer than the run of the mill courier firms.
Get what you pay for I guess.

Cad

hugoagogo

23,383 posts

240 months

Tuesday 15th March 2005
quotequote all
often they aren't stolen by staff (sometimes they might be though )

i used to work for a big delivery firm (which sounds like it might also sell deodorant) and we'd get regular break-ins into vans out on deliveries. the possibility of the returning driver, seeing a broken open door, then taking the pick of his remaining packages is unclear though