Taking a big company to the Small claims court?
Discussion
Come on, don't spoil the fun. We need at least 20 PHers who've never used the small claims court to pass opinions and crack jokes about blowing up parcel vans first.
I had problems with a company whose initials stand for Useless Planks Syndicated, I think
Good luck anyway and I hope they have to cough up.
I had problems with a company whose initials stand for Useless Planks Syndicated, I think
Good luck anyway and I hope they have to cough up.
Hi (Mrs Trackdemon) here. If you feel you have a valid case, per your solicitor's advice, the small claim court is set up so you can do without legal support. You can even do on-line these days to file your claim.
If you go to the website below it will take you through the steps and you can issue the summons on-line. Remember to send a minimum of 7 days prior to the summons "A Letter Before Action". This should be sent recorded/registered delivery to the company (you should call them and ask them their address for legal notices and who to address it to) and state your complaint, the timescale you expect your money returned/refunded/compensated in and what will occur should they not comply with your request (in your case legal action). Thus, should your money not be with you by that date you can then apply for the summons to start your legal action. From experience it would be fair to allow around 14 days for them to refund the monies in full, and on the 15th day apply for the summons if they haven't done so.
The website is.
https://www.moneyclaim.gov.uk/
PS I am not in the legal professional - just used this before for a claim against a company who dug a hole in my floor!
If you go to the website below it will take you through the steps and you can issue the summons on-line. Remember to send a minimum of 7 days prior to the summons "A Letter Before Action". This should be sent recorded/registered delivery to the company (you should call them and ask them their address for legal notices and who to address it to) and state your complaint, the timescale you expect your money returned/refunded/compensated in and what will occur should they not comply with your request (in your case legal action). Thus, should your money not be with you by that date you can then apply for the summons to start your legal action. From experience it would be fair to allow around 14 days for them to refund the monies in full, and on the 15th day apply for the summons if they haven't done so.
The website is.
https://www.moneyclaim.gov.uk/
PS I am not in the legal professional - just used this before for a claim against a company who dug a hole in my floor!
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