C ontract Hire - Rejecting the Car
Discussion
Anyone know how one stands re rejecting a car which is on cntract hire?
Situation is got the car (Impreza WRX) in December 2003 on a contract hire from Subaru. On 20th May the car broke down and was towed to a local dealership where it has been ever since. Dealer advises that the crankshaft has gone. They have all the bits to fix it but it may not be ready until a week on Tuesday or Wednesday
I really don;t see why I should wait nearly 8 weeks.
Can I reject it?
Situation is got the car (Impreza WRX) in December 2003 on a contract hire from Subaru. On 20th May the car broke down and was towed to a local dealership where it has been ever since. Dealer advises that the crankshaft has gone. They have all the bits to fix it but it may not be ready until a week on Tuesday or Wednesday
I really don;t see why I should wait nearly 8 weeks.
Can I reject it?
agent006 said:
I would doubt you could reject it just on these grounds. It sounds like there's more of a problem with the dealer than with the car.
And how do you solve problems with the dealer?
They have the car, and have had it for weeks. Have complained to Subaru UK, and its still going to take them another week and a half to fix it!
What remedy does one have?
Get your contract hire company to do the running about, on the whole it is easier for a contract hire company to get the car rejected than yourself. Look at your Contract hire agreement with regard the problem, what does that say.
Unless there are more details (about the cars quality)I would say that you would be unlikely to be able to reject the car under the sale of goods act, just yet, regardless of the fact that it has taken such a long time, as the car would appear to have worked satisfactorily before the engine went.
Start keeping a diary of events, just incase your remedial works don't solve your problem.
>> Edited by thepeoplespal on Saturday 3rd July 02:20
Unless there are more details (about the cars quality)I would say that you would be unlikely to be able to reject the car under the sale of goods act, just yet, regardless of the fact that it has taken such a long time, as the car would appear to have worked satisfactorily before the engine went.
Start keeping a diary of events, just incase your remedial works don't solve your problem.
>> Edited by thepeoplespal on Saturday 3rd July 02:20
Well a swift call to the MD of the dealer as the manufacturer was useless advising the dealer that my next call was to the RMIF resulted in him saying "Give me 5 minutes anmd I'll get back to you". Sure enough 5 minutes later he called and said the car will be complete tday but we need to test drive and valet it tomorrow.
So I collected it the next day and drove home. On route I thought its not right, was whistling from the turbo, so I took it to my own dealer who found the turbo had a loose pipe, and that the knock sensor was too tight!
However at least I have it back.
All I will say is I don;t recommend the Subaru dealers which is found along the A20 from Aylesford.
So I collected it the next day and drove home. On route I thought its not right, was whistling from the turbo, so I took it to my own dealer who found the turbo had a loose pipe, and that the knock sensor was too tight!
However at least I have it back.
All I will say is I don;t recommend the Subaru dealers which is found along the A20 from Aylesford.
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