Range Rover Sport Engine Failure
Discussion
Hi
I’m not sure if this is the right place but here goes.
My father bought a new RRS in 2018 from RR with a 5 year servicing warranty. The car is 6 years old this month. I’ve been driving the car for about 8 months and ferrying him around since he can’t really drive now. I’ve switched car over for insurance etc. I was driving it last week and the engine made the sound of a helicopter and suddenly stopped. I got a local garage to pick the car up (not a Land Rover garage) and the owner has had a look and said the engine has gone and will need replacing. He mentioned crankshaft I think. He’s not looked into it yet but I asked him to guess a price and he said maybe £10,000. He said LR may be double. He’s not even sure he can do it.
He’s suggested I complain to LR as the car has only done. 26,000 miles and is immaculate. Hardly driven in 6 years. I’m going to call them tomorrow but any suggestions or guidance most welcome? I’m going to go back to the garage and ask for more information before I call as I was a bit shocked and didn’t take it all in.
I’m not sure if this is the right place but here goes.
My father bought a new RRS in 2018 from RR with a 5 year servicing warranty. The car is 6 years old this month. I’ve been driving the car for about 8 months and ferrying him around since he can’t really drive now. I’ve switched car over for insurance etc. I was driving it last week and the engine made the sound of a helicopter and suddenly stopped. I got a local garage to pick the car up (not a Land Rover garage) and the owner has had a look and said the engine has gone and will need replacing. He mentioned crankshaft I think. He’s not looked into it yet but I asked him to guess a price and he said maybe £10,000. He said LR may be double. He’s not even sure he can do it.
He’s suggested I complain to LR as the car has only done. 26,000 miles and is immaculate. Hardly driven in 6 years. I’m going to call them tomorrow but any suggestions or guidance most welcome? I’m going to go back to the garage and ask for more information before I call as I was a bit shocked and didn’t take it all in.
First and most important question is has it got the correct amount of the correct spec oil in it?
If it has run low on oil then you`ll get nowhere with a post warranty good will payment.
Next question, considering the recent weather, has it been driven through a flood and hydro locked?
Again if so, no chance of help.
If you are genuinely hoping for JLR to do something post warranty, do not let a 3rd party garage touch it and get it recovered to JLR dealer.
Then, armed with your full and comprehensive JLR service history, go into battle once they have diagnosed the problem.
If it has run low on oil then you`ll get nowhere with a post warranty good will payment.
Next question, considering the recent weather, has it been driven through a flood and hydro locked?
Again if so, no chance of help.
If you are genuinely hoping for JLR to do something post warranty, do not let a 3rd party garage touch it and get it recovered to JLR dealer.
Then, armed with your full and comprehensive JLR service history, go into battle once they have diagnosed the problem.
Yes I think it’s the tdV6. 3l diesel.
It’s been serviced by LR every year and was due its service and MOT today ironically.
Not been driven in any rough conditions. Only done about 4,500 miles since last service.
The guy looking at it isn’t going to do anything. He’s trying to help me out by suggesting I talk to LR.
It was more if anyone had any tips or suggestions here really.
It’s been serviced by LR every year and was due its service and MOT today ironically.
Not been driven in any rough conditions. Only done about 4,500 miles since last service.
The guy looking at it isn’t going to do anything. He’s trying to help me out by suggesting I talk to LR.
It was more if anyone had any tips or suggestions here really.
Get yourself over to Disco4.com. I know it’s called Disco4 but loads of stories about the TDV6 and snapped cranks.
As others have said you’ll get no-where with LR if you don’t have a perfect service history. I believe it was a £15k repair a few years ago so could easily be touching £20k now.
If you get stuck and it’s financially viable there is a bloke on the Disco site called Discomikey and he replaces this engine. One snag he’s in Scotland but people transported their cars to him - I think he used Jag donor engines.
I had a TDV6 Disco and it was lovely. However, the known engine issues and a great Covid era price meant it was sold at 5 years. Sad but the TDV6 engine was a worry although it’s only a small % that go pop. Trouble is there’s no common theme and an abused high miles car appears no more likely to suffer than a minter.
As others have said you’ll get no-where with LR if you don’t have a perfect service history. I believe it was a £15k repair a few years ago so could easily be touching £20k now.
If you get stuck and it’s financially viable there is a bloke on the Disco site called Discomikey and he replaces this engine. One snag he’s in Scotland but people transported their cars to him - I think he used Jag donor engines.
I had a TDV6 Disco and it was lovely. However, the known engine issues and a great Covid era price meant it was sold at 5 years. Sad but the TDV6 engine was a worry although it’s only a small % that go pop. Trouble is there’s no common theme and an abused high miles car appears no more likely to suffer than a minter.
I whis you the best of luck with LR but that engine has plenty of history, none it it good.
https://www.youtube.com/results?search_query=tdv6+...
https://www.youtube.com/results?search_query=tdv6+...
Very much a long shot, and by no means straight forward, but it might help that JLR will be aware that if push-comes-to-shove you're just inside the 6yrs to take legal action against the supplying dealer under the Consumer Rights Act 2015.
However a particular snag is that the cost is going to be beyond the small claims limit of £10K.
However a particular snag is that the cost is going to be beyond the small claims limit of £10K.
You’ll be very lucky to get an engine from LR.
You have all the service history but it can also depend on your dealer.
A friend had his 2016 D4s engine replaced with a fresh one at 5 years old.
He had a great dealer who fought his case and got almost all of the costs covered by LR.
QP online can rebuild your engine for less than a crate engine will cost.
You have all the service history but it can also depend on your dealer.
A friend had his 2016 D4s engine replaced with a fresh one at 5 years old.
He had a great dealer who fought his case and got almost all of the costs covered by LR.
QP online can rebuild your engine for less than a crate engine will cost.
I wouldn't expect anything from JLR. There is a company in Hinkley called Prestige who do a rebuild for £6k and they get good reviews. QP Online in Kent are considered very good, but thats a £12k+ cost and they have a massive waiting list too.
Sadly, what has happened is incredibly common. There are loads of companies out there who specialize in the rebuild of these engines...This says a lot.
Sadly, what has happened is incredibly common. There are loads of companies out there who specialize in the rebuild of these engines...This says a lot.
I phoned JLR direct this morning and they said that they couldn’t comment on it or give any view until I’d taken it to an authorised dealer and had the diagnostics on what exactly had happened, which is fair enough.
I spoke to the service manager at the dealership who was very friendly and said that once they had the car, they would run the diagnostics and see what exactly had happened. He was honest and said it was very common and they currently had one in with similar issues. He said he would then deal with JLR and see what they would do (if anything). He said that we as a family had bought cars previously and always had them serviced there was a plus, also that the mileage was extremely low. He said that as we hadn’t extended the warranty after 5 years that wouldn’t be in our favour (even though he said that this would be excluded anyway), but he would do what he could.
I’ve no idea how this will go, he seemed more positive than negative on ours chances of getting some form of resolution, but only time will tell. If I get nowhere I’ll have to consider other avenues but for now I think this is the best course of action.
Anyway thank you to everyone for your responses.
I spoke to the service manager at the dealership who was very friendly and said that once they had the car, they would run the diagnostics and see what exactly had happened. He was honest and said it was very common and they currently had one in with similar issues. He said he would then deal with JLR and see what they would do (if anything). He said that we as a family had bought cars previously and always had them serviced there was a plus, also that the mileage was extremely low. He said that as we hadn’t extended the warranty after 5 years that wouldn’t be in our favour (even though he said that this would be excluded anyway), but he would do what he could.
I’ve no idea how this will go, he seemed more positive than negative on ours chances of getting some form of resolution, but only time will tell. If I get nowhere I’ll have to consider other avenues but for now I think this is the best course of action.
Anyway thank you to everyone for your responses.
That sounds like you might get a contribution from JLR.
I had a RRS a few years ago - 306bhp TDV6. Crank snapped at 10k miles and 18 months old. New engine was £25k fitted at the dealer.
Who then forgot to fit the clips to one of the coolant hoses so it blew its coolant out and I nearly lost the new engine as well.
I sold it after that.
I had a RRS a few years ago - 306bhp TDV6. Crank snapped at 10k miles and 18 months old. New engine was £25k fitted at the dealer.
Who then forgot to fit the clips to one of the coolant hoses so it blew its coolant out and I nearly lost the new engine as well.
I sold it after that.
Shinyfings said:
Get yourself over to Disco4.com. I know it’s called Disco4 but loads of stories about the TDV6 and snapped cranks.
As others have said you’ll get no-where with LR if you don’t have a perfect service history. I believe it was a £15k repair a few years ago so could easily be touching £20k now.
If you get stuck and it’s financially viable there is a bloke on the Disco site called Discomikey and he replaces this engine. One snag he’s in Scotland but people transported their cars to him - I think he used Jag donor engines.
I had a TDV6 Disco and it was lovely. However, the known engine issues and a great Covid era price meant it was sold at 5 years. Sad but the TDV6 engine was a worry although it’s only a small % that go pop. Trouble is there’s no common theme and an abused high miles car appears no more likely to suffer than a minter.
The only percentage out there is the one LR publish which is something like 2% and that is only based on engines that go through them. As others have said you’ll get no-where with LR if you don’t have a perfect service history. I believe it was a £15k repair a few years ago so could easily be touching £20k now.
If you get stuck and it’s financially viable there is a bloke on the Disco site called Discomikey and he replaces this engine. One snag he’s in Scotland but people transported their cars to him - I think he used Jag donor engines.
I had a TDV6 Disco and it was lovely. However, the known engine issues and a great Covid era price meant it was sold at 5 years. Sad but the TDV6 engine was a worry although it’s only a small % that go pop. Trouble is there’s no common theme and an abused high miles car appears no more likely to suffer than a minter.
Whilst the D4 has some of the strongest residuals of any modern era LR, I think you'd have to be nuts to spend £12k on a early D4 and I certainly wouldn't be one to fit a used engine as that as madness as even the cheaper engine companies usually offer upgraded shells.
Its really tricky one and I still don't think LR will offer anything and if they do, whats the point when their replacement will be considering more than the best of the engine companies such as QP Online.
This kind of thing really winds me up. The bills for the 2.0 Ingenium POS are even worse depsite less cylinders.
Update - JLR have agreed to replace the engine and cover everything. There’s quite a back order so it might take a few months. In the meantime they’ve sorted out a hire car.
Considering this could have been disastrous, I think this is a fantastic result and JLR have been excellent in sorting this.
Considering this could have been disastrous, I think this is a fantastic result and JLR have been excellent in sorting this.
Fantastic! I don't think you could have possibly expected a better result and this story will go some way to restoring JLR's somewhat tarnished reputation when it comes to these matters. It sounds like your dealer has done some wrangling behind the scenes to make sure you got the right result. Congrats OP!
Vivalas said:
Update - JLR have agreed to replace the engine and cover everything. There’s quite a back order so it might take a few months. In the meantime they’ve sorted out a hire car.
Considering this could have been disastrous, I think this is a fantastic result and JLR have been excellent in sorting this.
Do you think that's down to the dealer fighting your corner, or has it all been dealt with direct with JLR?Considering this could have been disastrous, I think this is a fantastic result and JLR have been excellent in sorting this.
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