Golf MK8 Navigation Not Available Issue

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Our 2021 Golf MK8 has started to crackle once when opening the door and the infotainment comes to life, from the centre speaker. When I bought it the binacle display of sat nav worked for about 15 minutes so I think the vendor reset this until the fault came up when I drove home. Now displays navigation not available in the binacle if you select that display and a soft reset didn't sort it.

Google has limited info but points towards the SOS module, or needing a software update. Has anyone experienced this issue. I am thinking the next service should be done at VW and ask them to take a look, hopefully they might upgrade the software. Early 2020 Golfs had the SOS unit replaced, although we are luckily only getting this one fault as there are reports of ACC issues and the unit constantly calling for help!

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Will check thanks so much. It was off the road for a year and hasn't seen dealer since.

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Just spoke to VW Letchworth and they told me there are 2 outstanding recalls, will need the car for 2 days. No charge if they have the car for these recalls, health check and free wash. Car is out of warranty so this is great. Could be new SOS module and steering wheel maybe. Thanks for the prompt to give them a ring.