Cr@p Dealership..
Discussion
..in near name and shame.
the main dealer close to me (see profile:-not a shower
), called (Barts friend -Simpsons) Audi.
shocking, just shocking.
Audi A6 Allroad, first service booked in, requested courtesy car, arrived, none availble.
picked up car only to see 50% of polish still on car (well least they tried)
Minor fault with parking sensors + lack of adaptor for towhitch electrics.
Booked in under warranty, got a courtesy car
, return to Audi, to have the mechanic say: "your parking sensor is broke"
me: "yes thats why we brought it in"
monkey: "ahh well we won't have the parts for another 8 weeks, oh and the adapter is £35"
fuming i booked it in again and paid £35 for the electric adapter.
took it on the agreed date, no courtesy car avaible again, also they ordered wrong paint and wrong part for parking sensor.
booking in again, to finally have it fixed, colour of sensor now slightly different, but have given up.
Also they managed to peel the lacquer off the alloy wheel while valeting it.
phoned to complain, and was asked to bring it in.
service manager says it must have happened because you kerbed it....
after much shouting and feet stomping he agrees to fix it.
courtesy car will be availble....
only to find this morning it wasn't.
Iceing and cake comes to mind.
PLEASE AVOID!!!!!
the main dealer close to me (see profile:-not a shower
), called (Barts friend -Simpsons) Audi. shocking, just shocking.
Audi A6 Allroad, first service booked in, requested courtesy car, arrived, none availble.
picked up car only to see 50% of polish still on car (well least they tried)
Minor fault with parking sensors + lack of adaptor for towhitch electrics.
Booked in under warranty, got a courtesy car
, return to Audi, to have the mechanic say: "your parking sensor is broke" me: "yes thats why we brought it in"
monkey: "ahh well we won't have the parts for another 8 weeks, oh and the adapter is £35
" fuming i booked it in again and paid £35 for the electric adapter.
took it on the agreed date, no courtesy car avaible again, also they ordered wrong paint and wrong part for parking sensor.
booking in again, to finally have it fixed, colour of sensor now slightly different, but have given up.
Also they managed to peel the lacquer off the alloy wheel while valeting it.
phoned to complain, and was asked to bring it in.
service manager says it must have happened because you kerbed it....
after much shouting and feet stomping he agrees to fix it. courtesy car will be availble....
only to find this morning it wasn't.
Iceing and cake comes to mind.
PLEASE AVOID!!!!!
ha ha
saw the post title and thought, I wonder if it's the same dealer that gave me shocking service last yeat
and, what a surprise, IT WAS
agree they are utter crap....I ended up throwing the keys to the courtesy car at the service manager and demanding that he just gave me my bloody car back after being messed around no end
saw the post title and thought, I wonder if it's the same dealer that gave me shocking service last yeat
and, what a surprise, IT WAS
agree they are utter crap....I ended up throwing the keys to the courtesy car at the service manager and demanding that he just gave me my bloody car back after being messed around no end
_Batty_ said:
..in near name and shame.
the main dealer close to me (see profile:-not a shower), called (Barts friend -Simpsons) Audi.
shocking, just shocking.
Audi A6 Allroad, first service booked in, requested courtesy car, arrived, none availble.
picked up car only to see 50% of polish still on car (well least they tried)
Minor fault with parking sensors + lack of adaptor for towhitch electrics.
Booked in under warranty, got a courtesy car , return to Audi, to have the mechanic say: "your parking sensor is broke"
me: "yes thats why we brought it in"
monkey: "ahh well we won't have the parts for another 8 weeks, oh and the adapter is £35"
fuming i booked it in again and paid £35 for the electric adapter.
took it on the agreed date, no courtesy car avaible again, also they ordered wrong paint and wrong part for parking sensor.
booking in again, to finally have it fixed, colour of sensor now slightly different, but have given up.
Also they managed to peel the lacquer off the alloy wheel while valeting it.
phoned to complain, and was asked to bring it in.
service manager says it must have happened because you kerbed it....
after much shouting and feet stomping he agrees to fix it.
courtesy car will be availble....
only to find this morning it wasn't.
Iceing and cake comes to mind.
PLEASE AVOID!!!!!
the main dealer close to me (see profile:-not a shower
), called (Barts friend -Simpsons) Audi. shocking, just shocking.
Audi A6 Allroad, first service booked in, requested courtesy car, arrived, none availble.
picked up car only to see 50% of polish still on car (well least they tried)
Minor fault with parking sensors + lack of adaptor for towhitch electrics.
Booked in under warranty, got a courtesy car
, return to Audi, to have the mechanic say: "your parking sensor is broke" me: "yes thats why we brought it in"
monkey: "ahh well we won't have the parts for another 8 weeks, oh and the adapter is £35
" fuming i booked it in again and paid £35 for the electric adapter.
took it on the agreed date, no courtesy car avaible again, also they ordered wrong paint and wrong part for parking sensor.
booking in again, to finally have it fixed, colour of sensor now slightly different, but have given up.
Also they managed to peel the lacquer off the alloy wheel while valeting it.
phoned to complain, and was asked to bring it in.
service manager says it must have happened because you kerbed it....
after much shouting and feet stomping he agrees to fix it. courtesy car will be availble....
only to find this morning it wasn't.
Iceing and cake comes to mind.
PLEASE AVOID!!!!!
Ahhhh you mean:
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