VW GOLF clutch problem. Warranty Job????
Discussion
I just bought a Golf privately about 2 weeks ago. The car is 3yrs and 1 month old and has done 19k miles.
On sunday, the clutch went and i had it towed back to the VW dealer in Reading by the AA. They have now had a look at it and told me that the flywheel fell apart and smashed up the clutch. The dealer spoke to VAG UK and told me they would pay 70% of the parts and labour as it was a manufacturing defect. They did this without me prompting them to do so.
At this point, it looks like i have to pay £180 towards the new clutch, flywheel and labour etc but i was wondering......
If the fault was caused by a manufacturing defect, why should i have to pay anything???
I am aware the car is 1 month out of warranty and that they dont have to offer me anything under that pretense. But as the car has only done 19k miles and they have admitted the fault was caused by a manufacturing defect.....
What are your thoughts out there ???
Should i pursue 100% costs or settle for the 70% i have been offered?
If i should pursue, how should i go about it???
Thanks
Newbie.
>> Edited by Newbie01 on Wednesday 12th April 16:33
On sunday, the clutch went and i had it towed back to the VW dealer in Reading by the AA. They have now had a look at it and told me that the flywheel fell apart and smashed up the clutch. The dealer spoke to VAG UK and told me they would pay 70% of the parts and labour as it was a manufacturing defect. They did this without me prompting them to do so.
At this point, it looks like i have to pay £180 towards the new clutch, flywheel and labour etc but i was wondering......
If the fault was caused by a manufacturing defect, why should i have to pay anything???
I am aware the car is 1 month out of warranty and that they dont have to offer me anything under that pretense. But as the car has only done 19k miles and they have admitted the fault was caused by a manufacturing defect.....
What are your thoughts out there ???
Should i pursue 100% costs or settle for the 70% i have been offered?
If i should pursue, how should i go about it???
Thanks
Newbie.
>> Edited by Newbie01 on Wednesday 12th April 16:33
My R32 is having a new flywheel fitted as we write!
I could hear a funny rattle from the engine, and the car would lurch after certain gear changes.
Mine has 2 weeks to go before the warranty expires - so I made it by the skin on my teeth.
In all honesty, I would accept the 70% offer, rather than start an argument that may result in you having to pay the whole 100%
Cheers,
Ross.
I could hear a funny rattle from the engine, and the car would lurch after certain gear changes.
Mine has 2 weeks to go before the warranty expires - so I made it by the skin on my teeth.
In all honesty, I would accept the 70% offer, rather than start an argument that may result in you having to pay the whole 100%
Cheers,
Ross.
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