VW GOLF clutch problem. Warranty Job????

VW GOLF clutch problem. Warranty Job????

Author
Discussion

Newbie01

Original Poster:

97 posts

222 months

Wednesday 12th April 2006
quotequote all
I just bought a Golf privately about 2 weeks ago. The car is 3yrs and 1 month old and has done 19k miles.

On sunday, the clutch went and i had it towed back to the VW dealer in Reading by the AA. They have now had a look at it and told me that the flywheel fell apart and smashed up the clutch. The dealer spoke to VAG UK and told me they would pay 70% of the parts and labour as it was a manufacturing defect. They did this without me prompting them to do so.

At this point, it looks like i have to pay £180 towards the new clutch, flywheel and labour etc but i was wondering......

If the fault was caused by a manufacturing defect, why should i have to pay anything???

I am aware the car is 1 month out of warranty and that they dont have to offer me anything under that pretense. But as the car has only done 19k miles and they have admitted the fault was caused by a manufacturing defect.....

What are your thoughts out there ???

Should i pursue 100% costs or settle for the 70% i have been offered?

If i should pursue, how should i go about it???

Thanks

Newbie.

>> Edited by Newbie01 on Wednesday 12th April 16:33

Deltafox

3,839 posts

237 months

Wednesday 12th April 2006
quotequote all
Dual mass flywheels have a habit of failing quite regularly. IIrc, they use these on the golfs too, but im not sure.

RossG

160 posts

231 months

Thursday 13th April 2006
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My R32 is having a new flywheel fitted as we write!

I could hear a funny rattle from the engine, and the car would lurch after certain gear changes.

Mine has 2 weeks to go before the warranty expires - so I made it by the skin on my teeth.

In all honesty, I would accept the 70% offer, rather than start an argument that may result in you having to pay the whole 100%

Cheers,

Ross.

adrianr

822 posts

289 months

Thursday 13th April 2006
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I'd take the offer of 70% - you will be getting a new clutch, not a 19K miles old one so sounds fair. If you want to haggle for something, try and get a warranty on the repair for longer than you plan to own the car for

AdrianR

'95 993

57 posts

225 months

Wednesday 26th April 2006
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I would NOT accept the offer since I just got a recall on my Golf saying the Dual Mass flywheel which can fail due to a design fault.

Hold out it is a Design Fault

adrianr

822 posts

289 months

Friday 28th April 2006
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Interesting - got a reference? I couldn't see anything on the VOSA website yet.

AdrianR

Richy777

10 posts

221 months

Friday 28th April 2006
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My 2005 Golf TDI with 26k on it is going in for a new fly wheel next week. As far as I can tell there is going to be or is a recall on some cars. I would see if yours is an afected model if yes go for a 100%