Skoda Kamiq 1.5TSI manual engine cutting out whilst driving
Discussion
Good morning all,
I bought this car for my wife as an approved used vehicle from Lookers Skoda in Newcastle in July of this year.
It had about 4,000 miles on the clock.
She loves it apart from one key, and in my view dangerous, aspect.
She said to me a couple of months ago that the engine kept cutting out when changing down from 3rd to 2nd gear, or 2nd to 1st, when approaching a roundabout or junction. It does it sometime, not all the time and no warning lights appear on the dash.
I rather ignored her and thought "woman driver" !!
However I drove it the other day and exactly the same thing happened to me. I had slowed down for a roundabout, had just pulled away into my exit lane in 2nd gear and it stalled. I was doing probably 15mph.I had a 32 tonne artic. behind me and all I could do was cruise up and onto a pavement to get out of the way. He blasted his horn at me, unsurprisingly, and drove past. I had my hazards on, started the engine fine, and rejoined my lane.
I have booked the car into the supplying dealer who can't look at it until 7th January.
Has anyone else had this issue with this particular model/engine ?
Many thanks in advance.
I bought this car for my wife as an approved used vehicle from Lookers Skoda in Newcastle in July of this year.
It had about 4,000 miles on the clock.
She loves it apart from one key, and in my view dangerous, aspect.
She said to me a couple of months ago that the engine kept cutting out when changing down from 3rd to 2nd gear, or 2nd to 1st, when approaching a roundabout or junction. It does it sometime, not all the time and no warning lights appear on the dash.
I rather ignored her and thought "woman driver" !!
However I drove it the other day and exactly the same thing happened to me. I had slowed down for a roundabout, had just pulled away into my exit lane in 2nd gear and it stalled. I was doing probably 15mph.I had a 32 tonne artic. behind me and all I could do was cruise up and onto a pavement to get out of the way. He blasted his horn at me, unsurprisingly, and drove past. I had my hazards on, started the engine fine, and rejoined my lane.
I have booked the car into the supplying dealer who can't look at it until 7th January.
Has anyone else had this issue with this particular model/engine ?
Many thanks in advance.
I've not experienced it, but have heard of it. Discussed at length here:
https://www.briskoda.net/forums/topic/521243-15-ts...
That engine has had software updates relating predominantly to kangarooing, but well worth checking it's up to date.
Do you have roadside assistance as part of your warranty? Is the issue readily reproducible?
https://www.briskoda.net/forums/topic/521243-15-ts...
That engine has had software updates relating predominantly to kangarooing, but well worth checking it's up to date.
Do you have roadside assistance as part of your warranty? Is the issue readily reproducible?
I've just left a message with Lookers Skoda Newcastle to call me as I want to get the car to them asap as their date of 7th January (being the first date when they say they can look at the car whist giving us a courtesy vehicle) is coincidentally a day after the 6 month period ends from when I bought the car off them.
Backtothenorth said:
I've just left a message with Lookers Skoda Newcastle to call me as I want to get the car to them asap as their date of 7th January (being the first date when they say they can look at the car whist giving us a courtesy vehicle) is coincidentally a day after the 6 month period ends from when I bought the car off them.
Don't worry about the date, as soon as you've informed them about the issue, the clock stops in terms of the CRA 2015. Put it in writing to the dealer as evidence.I am taking the car back to Lookers Skoda Newcastle next week and leaving it with them. I have filled out a Diagnostic Questionnaire with all the details and am taking the car out tomorrow to try and get video footage of it stalling again etc. I have said that if it continues to behave like this post them investigating then I will be exercising my rights to reject the car.
Edited by Backtothenorth on Saturday 22 November 16:22
My wife drove the car over to the supplying dealer yesterday and left it there. I had already emailed a Diagnostic questionnaire to them outlining the issues. My wife also spent half an hour with the female service "advisor" who concluded that the problem was likely to be her driving style.
This obviously made my blood boil , particularly as both of us have experienced the car cutting out on us, so I followed up with a robust email just now.
I'm expecting a response in a few days time saying that they have found no fault with the car and to come and collect it but we will see !
This obviously made my blood boil , particularly as both of us have experienced the car cutting out on us, so I followed up with a robust email just now.
I'm expecting a response in a few days time saying that they have found no fault with the car and to come and collect it but we will see !
Update: so the car went back to the supplying dealer to find the cause of the engine cutting out. As I expected, they had the car for a week and said that they could find no problem. This included my wife driving round Newcastle with one of their mechanics when, of course, it behaved impeccably !
She then drove the car back home to Cumbria and, typically, yesterday it cut out again whilst turning right at a junction in 2nd gear.
So I am about to go out to buy a Go Pro camera so that we can capture this happening and provide some evidence for the dealer.
Assuming that I get this evidence I am planning on rejecting the car as not fit for purpose.
She then drove the car back home to Cumbria and, typically, yesterday it cut out again whilst turning right at a junction in 2nd gear.
So I am about to go out to buy a Go Pro camera so that we can capture this happening and provide some evidence for the dealer.
Assuming that I get this evidence I am planning on rejecting the car as not fit for purpose.
To reject you'll need to establish that the fault was present at the point of sale. Given the time and presumably mileage that has passed, combined with the difficulty in reproducing the fault this will be difficult. The dealership will refer to the above as evidence that it was not present at point of sale.
If you ask for a statutory repair the dealership will rightly refer you back to the warranty.
Evidencing the problem will likely help, and you'll want to keep meticulous notes on circumstance too. Gear, drive mode, speed, temperature, fuel level etc.
Appreciate that these things are very frustrating but they are for the dealer as well. Fixing something that appears not to be there is effectively impossible.
If you ask for a statutory repair the dealership will rightly refer you back to the warranty.
Evidencing the problem will likely help, and you'll want to keep meticulous notes on circumstance too. Gear, drive mode, speed, temperature, fuel level etc.
Appreciate that these things are very frustrating but they are for the dealer as well. Fixing something that appears not to be there is effectively impossible.
Dr G said:
To reject you'll need to establish that the fault was present at the point of sale.
I disagree "If the trader says the car wasn’t faulty when they sold it to you, it’s their responsibility to prove it."https://www.citizensadvice.org.uk/decision-trees/p...
We've done that Nitro182 thank you.
GoPro Hero arriving tomorrow from Amazon so hopefully we can get footage of it cutting out and I can reject it.
As mentioned above, an artic.. nearly went into the back of me the one and only time it has happened to me so we have lost total confidence in the car.
Our previous car was a Polo 1.2TSI so we are used to driving similar manual cars.
Skoda are implying that this is all due to driver error, which is not the case. My wife and I are in our 60s and have been driving manual cars for 45 years !
GoPro Hero arriving tomorrow from Amazon so hopefully we can get footage of it cutting out and I can reject it.
As mentioned above, an artic.. nearly went into the back of me the one and only time it has happened to me so we have lost total confidence in the car.
Our previous car was a Polo 1.2TSI so we are used to driving similar manual cars.
Skoda are implying that this is all due to driver error, which is not the case. My wife and I are in our 60s and have been driving manual cars for 45 years !
It was indeed, we didn’t get chance to play with it, but it was random when it did it. Someone had fitted a replacement battery too it and we didn’t tell them to turn off stop start to see if it played up and if it continued go back to the dealer. It was doing the same as yours, just cutting out when driving
Backtothenorth said:
Thanks again Dr G, I thought that as long as I rejected the car within 6 months of buying it (early July this year) then I could reject it having given the dealer one attempt to fix the fault (although they don't think there is a fault).
Within 1 month you need to prove the fault* was present at the point of sale.Months 2-6 the dealer needs to prove the fault* was not present at time of sale. That you've been using the car so long combined with their PDI is likely evidence enough for a court. I think you've also stated it was a couple of months into ownership before it was noticed.
Post 6 months the onus falls back on you to prove the fault* was present at the point of sale.
- the fault must be significant. What defines significant is relative.
Thank you again Dr G. My wife mentioned soon after getting the car in July that the engine was cutting out. To tell you the truth I didn't take much notice at the time thinking "woman driver " etc which is clearly what the supplying dealer is thinking now. However I then took it out myself with her in the passenger seat and it did it to me too. So that's when I contacted the dealer.
The GoPro camera has arrived, I am reading about how to use it and how to best set it up to view the dashboard etc. We'll take it out tomorrow and try and get video footage of it happening. I have told Lookers Skoda Newcastle that this is the plan and that I will report back to them.
Neither of us has any confidence in the car any more so we'll see what happens.
The GoPro camera has arrived, I am reading about how to use it and how to best set it up to view the dashboard etc. We'll take it out tomorrow and try and get video footage of it happening. I have told Lookers Skoda Newcastle that this is the plan and that I will report back to them.
Neither of us has any confidence in the car any more so we'll see what happens.
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