Fuel filter for Audi A6 Quatro bi-turbo 2.7

Fuel filter for Audi A6 Quatro bi-turbo 2.7

Author
Discussion

chris watton

Original Poster:

22,478 posts

265 months

Wednesday 31st August 2005
quotequote all
My colleague has the above make of car. It has always been serviced by Audi main dealers from purchase (2001 Y plate)
The night before he was due to go on holiday, driving the car down to the south of France, he noticed a very strong petrol smell, and upon closer inspection, noticed petrol leaking from the fuel filter by the wheel. He called out the AA, who replaced the part, but the AA guy was very suprised to find that it was the original 4 year old filter still on the car! He stated that this part should have been changed at least twice already, as it was very corroded to the point that it was leaking quite a fair amount of fuel!

My collegue rang Audi UK about this, and the fact that on his service bills, as per service schedule, the filter should have been changed.
Their technical department told him that they never change the fuel filter on all petrol models apart from the RS6! This can't be right, can it?

Cheers

Chris, (on behalf of Andrew) :)

thong

414 posts

237 months

Wednesday 31st August 2005
quotequote all
This fuel filter SHOULD have been changed.

chris watton

Original Poster:

22,478 posts

265 months

Thursday 1st September 2005
quotequote all
thong said:
This fuel filter SHOULD have been changed.


Thasnks for that, any advice on how he should preoceed now, as Audi are isisting that the filter should not be changed, but a filter, by definition, filters out unwanted particles, so logic dictates that these particles would eventually build up to such an extent that the filter becomes useless, and needs changing!

agent006

12,058 posts

269 months

Thursday 1st September 2005
quotequote all
They don't put things on the service schedule just for fun. Go higher up the chain in Audi UK. They've fobbed you off with incorrect information in the hope you'll beleive them and go away.

Plotloss

67,280 posts

275 months

Thursday 1st September 2005
quotequote all
Yeah keep on at them, it will get to the desk of someone with a brain, eventually...

chris watton

Original Poster:

22,478 posts

265 months

Thursday 1st September 2005
quotequote all
Thanks guys, we'll let you know how he gets on.

What is the point of paying top dollar for a dealer service when they skimp on important things like this??? has the 'something for nothing' attitude permeated into every corner of our industry and society???

Plotloss

67,280 posts

275 months

Thursday 1st September 2005
quotequote all
Its quite common by all accounts.

Was reading a story on a Porsche forum where a chap bought a 993 this year and it had never been done, since new...