Jaguar E-Pace. Are they really that unreliable?

[J-PB]

Thinking of buy a nearly new E-Pace. Are they really that unreliable?

Owners comments would be most welcome.

Thanks

[reddiesel]

Plenty of them on the road so opinion shouldn't be hard to find . If this car is nearly new then its virtually guaranteed to be an ex lease car , please check its condition very carefully because these Jaguar Dealerships work on a margin and spend little on the preparation of such stock . Its a quick turnover game and sadly many are easily seduced

[Pursyluv]

I asked a similar question about 10 months ago, the responses weren’t that positive to be honest, neither was the reaction to the car I bought as an alternative

[NMNeil]

Pursyluv said:

I asked a similar question about 10 months ago, the responses weren’t that positive to be honest, neither was the reaction to the car I bought as an alternative

What was the most common fault?

[Pursyluv]

NMNeil said:

Pursyluv said:

I asked a similar question about 10 months ago, the responses weren’t that positive to be honest, neither was the reaction to the car I bought as an alternative

What was the most common fault?

Due to my employers rather outdated company car policy it had to be a diesel, and that seemed to be a big issue for the Jag experts on here, the one I test drove was lovely, but was D240 with lots of nice extras, about £40k, my budget was nearer £30k

[reddiesel]

Its certainly an expensive car for what it is with a few potential owners I know through various Jaguar Forums opting for Japanese equivalents instead .

[Jaguar99]

I had an E-Pace for the best part of year. It was a D150 and I got it new in July 2019

From day one it had a number plate light that wouldn’t work. Three trips back to dealer and it got sorted (was an earth problem). Not a big issue but not a great sign of quality?

Was unable to use the infotainment twice after over the air updates. It sorted itself out but it meant two very quiet days driving to work

Biggest issue, and the one that made me get shot of it, was the regens it did at least twice a week. When it did them the revs soared and the MPG dropped through the floor. These generally started after about 20 mins driving and lasted a good 10 mins. When I noticed them happening I would keep driving to let them finish which was annoying if I was 2 mins from home and meant driving round the block or up and down the nearest dual carriageway a few times. Lots of stories out there about oil dilution and other issues if the regen is stopped part done.

It also felt like a much bigger car than it is (especially in car parks as it is quite wide) and the (non-powered) tailgate is really heavy.

I swapped it for an Audi and the Audi immediately felt more nimble and a lot more modern to drive.

Positive notes are that it was really comfortable and looked great…

[Dashnine]

The D240 the OP drove doesn’t suffer the frequent regens and any subsequent issues due to failed regens (usually through lack of miles / short journeys). The other diesels can as the exhaust hardware is different, so if you do low mileage, town mileage or lots of short journeys - buy a petrol.

[Jaguar99]

Dashnine said:

The D240 the OP drove doesn’t suffer the frequent regens and any subsequent issues due to failed regens (usually through lack of miles / short journeys). The other diesels can as the exhaust hardware is different, so if you do low mileage, town mileage or lots of short journeys - buy a petrol.

The OP never mentioned which engine did he? Plus the D240 is the same engine as the D150 with an extra turbo so would surely still potentially suffer the same regen issues?

I didn’t do lots of short journeys but it would often decide to do the regen on a short journey sometimes immediately after a long journey. For example, I drove 200 miles from a branch of my company in Yorkshire back home. No noticeable regen during that journey. Stop a few miles from home to fill up for the next day and the regen starts just after leaving the petrol station. That’s just annoying.

I have owned c.20 other diesels and done the same type of journeys as with the E-Pace and while I have noticed regens on some of them none have been as frequent, as intrusive or as long.

Edited by Jaguar99 on Sunday 5th September 08:48

[reddiesel]

Dashnine said:

The D240 the OP drove doesn’t suffer the frequent regens and any subsequent issues due to failed regens (usually through lack of miles / short journeys). The other diesels can as the exhaust hardware is different, so if you do low mileage, town mileage or lots of short journeys - buy a petrol.

He hasn't drove anything , I think he said he was thinking of buying rather than had bought .

[J-PB]

Thanks to you all for your comments.

[Dashnine]

Jaguar99 said:

Dashnine said:

The D240 the OP drove doesn’t suffer the frequent regens and any subsequent issues due to failed regens (usually through lack of miles / short journeys). The other diesels can as the exhaust hardware is different, so if you do low mileage, town mileage or lots of short journeys - buy a petrol.

The OP never mentioned which engine did he? Plus the D240 is the same engine as the D150 with an extra turbo so would surely still potentially suffer the same regen issues?

I didn’t do lots of short journeys but it would often decide to do the regen on a short journey sometimes immediately after a long journey. For example, I drove 200 miles from a branch of my company in Yorkshire back home. No noticeable regen during that journey. Stop a few miles from home to fill up for the next day and the regen starts just after leaving the petrol station. That’s just annoying.

I have owned c.20 other diesels and done the same type of journeys as with the E-Pace and while I have noticed regens on some of them none have been as frequent, as intrusive or as long.

Edited by Jaguar99 on Sunday 5th September 08:48

My bad, I had assumed the test drive of a D240 was the OP from the context, but in any case I guess I’m encouraging him to buy a D240, especially if his usage may cause issues on the other diesels. Or a petrol.

The D240 if different to the other diesels as it has a different exhaust architecture. The other non D240 versions have a SCRF which is a combined DPF and Adblue injection device. It’s also mounted under the car in the airflow so never gets hot enough for passive regens (so it has to inject diesel for active regens which causes oil dilution). The D240 has separate DPF (running hotter) and Adblue devices so doesn’t generally suffer the same problems.

I bet all your circa 20 diesels weren’t Euro6 diesel with all the additional hardware to keep the exhaust clean then? Many Euro6 diesels suffer with low mileage / town driving due to these requirements, it’s not just JLR.

[Jaguar99]

Dashnine said:

The D240 has separate DPF (running hotter) and Adblue devices so doesn’t generally suffer the same problems.

I bet all your circa 20 diesels weren’t Euro6 diesel with all the additional hardware to keep the exhaust clean then? Many Euro6 diesels suffer with low mileage / town driving due to these requirements, it’s not just JLR.

My bad also then… I had assumed the same architecture with an additional turbo wouldn’t have meant a hugely different exhaust/emissions setup

among my diesels, I have had four Euro6 diesels including the E-Pace… One Ford, one Jeep (so Fiat) and one Vauxhall (so Peugeot). All had noticeable regens but not as often nor for as long as the E-Pace

[XJR500bhp]

These topics always surprise me

We have countless customers who love their E-Pace and enjoy it. And there are a lot on the road for a reason.

There were some tech issues with 2018 cars, most of our 2019 and 2020 cars just occasionally need regen help, but that’s because people buy the D240 and do 5 miles a day. That engine needs a decent run every other week and we only sell it to customers using motorways regularly.

[J-PB]

Thanks to all who have offered comment.

[witten]

My mum's got one. She loves it but honestly I don't think the package is very good. It feels tiny inside despite not being the smallest car in the world. She had a Tiguan before and badge aside it was actually a better car (but the ride was crashy). She hasn't had any problems with it, I am just not sure what the car is for that an Evoque doesn't do.

[Dashnine]

witten said:

My mum's got one. She loves it but honestly I don't think the package is very good. It feels tiny inside despite not being the smallest car in the world. She had a Tiguan before and badge aside it was actually a better car (but the ride was crashy). She hasn't had any problems with it, I am just not sure what the car is for that an Evoque doesn't do.

It's for people who want an Evoque with a Jaguar badge.

It's almost like a coupe version of the Evoque. Or is the Evoque a coupe version of the Discovery Sport? I'm confused.

[scz4]

Had one as a courtesy car a few months ago.. the interior really was plastic fantastic. Felt more like a Ford or Vauxhall than a "premium brand".

[Jaguar99]

XJR500bhp said:

cars just occasionally need regen help

No other EU6 diesel I have owned or driven needed “regen help”. They just got on with it and most drivers probably wouldn’t have even noticed it happening

If helping regens means letting them finish if you notice them starting it gets quite old going round and round the block until it is done. I used it for business trips as well as commuting and frequent long runs were common. After a 250 mile drive one day it did a regen the very next day…

On a non-regen note, stepping from the E-Pace into the Audi I have now was like stepping forwards ten years in terms of controls, build quality and infotainment. This despite the Audi technically being an older design. I love the look of the E-Pace and never got tired of looking at it but driving and owning it was harder than it should have been

[flying-banana]

Basic, age old advice...applies to pretty much everything...
If you're only doing short journeys/low mileage, don't buy a diesel!