First Jag ! XKR Love it but problems :-( Opinions needed ..
Discussion
Well my first JAAAAAAAGGGGG
I absolutely love it what a car for the money. bought from a non Jag dealer for 12k . it was supplied with a new Mot and a "platinum warranty"
So it arrived 1st Dec .. It turned up filthy dirty and wasnt cleaned inside.. on the rear bucket seats was a piece of engine cover trim .hmm
when i moved the car back there as a puddle of water on the floor..
I took it to my local Jaguar Specialist and they told me the tyres were about 2mm ( GRRR ) , that some part of the suspension gaitors were perished which should have been instant MOT failure that some bits were on back to front the track rod ends were fitted incorrectly and the supercharger coolant pump had gone hence the puddle..
repairs around 3k ...
Garage have paid a large chunk of the urgent stuff and pid for a new set of tyres too which was excellent....
So i have the car back just before xmas and ..
engine warning light on again!!!
Plug it in - both catalytic convertors bank 1 and 2 and 4 lamda sensors.. another 3800 !!!!!!!!
check the "platinum warranty " ( sounds good right ?? ) and they see a catalytic convertor as an accessory and will only cover 1 of them up to 250 quid...
what do you all think??? ive had the car 5 weeks and its been off road for 4 !!!!
I absolutely love it what a car for the money. bought from a non Jag dealer for 12k . it was supplied with a new Mot and a "platinum warranty"
So it arrived 1st Dec .. It turned up filthy dirty and wasnt cleaned inside.. on the rear bucket seats was a piece of engine cover trim .hmm
when i moved the car back there as a puddle of water on the floor..
I took it to my local Jaguar Specialist and they told me the tyres were about 2mm ( GRRR ) , that some part of the suspension gaitors were perished which should have been instant MOT failure that some bits were on back to front the track rod ends were fitted incorrectly and the supercharger coolant pump had gone hence the puddle..
repairs around 3k ...
Garage have paid a large chunk of the urgent stuff and pid for a new set of tyres too which was excellent....
So i have the car back just before xmas and ..
engine warning light on again!!!
Plug it in - both catalytic convertors bank 1 and 2 and 4 lamda sensors.. another 3800 !!!!!!!!
check the "platinum warranty " ( sounds good right ?? ) and they see a catalytic convertor as an accessory and will only cover 1 of them up to 250 quid...
what do you all think??? ive had the car 5 weeks and its been off road for 4 !!!!
To me, that's on the selling garage to put right; I'd go back to them and push hard. If they won't get it sorted then look to reject the car. A third-party (but selling dealer-supplied) warranty is not there for them to hide behind or use to get out of their responsibilities under law but so many of them do these days.
CarNut101 said:
what do you all think??? ive had the car 5 weeks and its been off road for 4 !!!!
Honestly.More diligence "before" handing money over....
At the end of the day you are a legal adult and responsible for your own actions. And the outcome of those actions.
Logically you have 3 choices:
1. Try and hand the car back and get your money back. But this may be an uphill battle and it is not certain that you would be legally (or even morally) entitled to this. However it might be worth asking if the other options don't appeal.
Apart from the obvious of it being difficult to achieve. What will you do if you do get your money back? If you buy another from someone else you may end up in exactly the same boat. Or do you honestly believe this one is not representative of the market and price point?
Also consider if only a partial refund would be acceptable or not for this.
2. Try and battle it out with the supplier of the car to cover the entire costs or majority of. But again this might be an uphill battle. At the end of the day, they are a business and will only have so much money in the car and likely only so willing to pay out 'x' amount. However asking nicely and seeing were you get might not be a bad approach. If you go this route, understand that it might take longer to resolve issues and may require you to be without the vehicle or take it to other garages.
It is also worth noting, taking any car to any specialist and asking them to tell you what is wrong with it, is only ever likely to result in an inflated list of things. Often "hugely" so. Therefore only take such recommendations with a pinch of salt. Remember these specialists are just as much about making money as the person who sold you the car in the first place.
It is also worth noting that often things can be fixed a lot cheaper than specialist prices. Do some research and shop around. There might be after market bits you can use or even used parts to reduce costs. And often local capable mechanics are likely to do just as good work as so called "specialists". At the end of the day cars such as these (and the vast majority of mass market cars) are not made from pixie dust, nor do they use black magic in order to operate. Working on one make/model/brand of car is very akin to working on any other.
3. Sucking it up and just get it sorted so that you can use and enjoy the car. Rather than going through the stress involved in wanting to blame someone else in the vane attempt to get them to payout and rectify it.
Some of point 2 would apply here. There are likely many options to solving issues on a car of this ilk.
8bit said:
To me, that's on the selling garage to put right; I'd go back to them and push hard. If they won't get it sorted then look to reject the car. A third-party (but selling dealer-supplied) warranty is not there for them to hide behind or use to get out of their responsibilities under law but so many of them do these days.
I don't think it is that cut and dry tbh.Used cars, especially ones of this age that have dropped this much money are unlikely to be in 'mint' condition. If the car matches the description and the seller was happy to handover their money. Then they likely don't have much of a leg to legally stand on. Not if they are really claiming the car needs 60%+ of its sale value spending on it to make it legal to use.
300bhp/ton said:
I don't think it is that cut and dry tbh.
Used cars, especially ones of this age that have dropped this much money are unlikely to be in 'mint' condition. If the car matches the description and the seller was happy to handover their money. Then they likely don't have much of a leg to legally stand on. Not if they are really claiming the car needs 60%+ of its sale value spending on it to make it legal to use.
Granted, but then I was assuming that the selling dealer didn't mention anything about the shot cats, the worn bushes, whatever was causing that leak etc. etc. That then comes under the fitness for purpose clauses in whatever act governs this (sale of goods?). I'm not an expert by any means but I did a little reading on this recently, we purchased a used XF Sportbrake in November which turned up with a few "undocumented features" we had to push hard to get the selling dealer to rectify.Used cars, especially ones of this age that have dropped this much money are unlikely to be in 'mint' condition. If the car matches the description and the seller was happy to handover their money. Then they likely don't have much of a leg to legally stand on. Not if they are really claiming the car needs 60%+ of its sale value spending on it to make it legal to use.
I bet its not the cats or sensors. Unlikely both banks would fail at the same time. Assuming its the same 4.2 supercharged engine as my XJR pop the engine cover off and look at the big rubber gasket between the charger and plenum. When it starts to leak it will throw bank 1 and 2 emissions fault.
You will most likely see some soot marks around the gasket if its on the way out . It lets in unmetered air which throws the fault.
Mine failed when under jag warranty at around 50k miles. They didnt believe my diagnosis so replaced all the cats , lambda sensors and inlet pipes. Only when that didnt fix it did they replace the gasket , problem solved .
Mines now on the way out again at 230k miles and throws the engine light every few weeks.
Im planning to try tightening it down for now see if that solves it as although its a relatively cheap part i believe its a lot of effort to replace .
You will most likely see some soot marks around the gasket if its on the way out . It lets in unmetered air which throws the fault.
Mine failed when under jag warranty at around 50k miles. They didnt believe my diagnosis so replaced all the cats , lambda sensors and inlet pipes. Only when that didnt fix it did they replace the gasket , problem solved .
Mines now on the way out again at 230k miles and throws the engine light every few weeks.
Im planning to try tightening it down for now see if that solves it as although its a relatively cheap part i believe its a lot of effort to replace .
I did ask Dodsy but apparently it would bring up a system to lean code if any leaks..
The mechanic has said hes worked on these for 15 years now and knows them inside out....
I feel bad for the supplying dealer and he has offered to refund me..
Thing is i love the car , ive had some bits done some PDR and the wheels gloss blacked by lepsons ( amazing SE england ) put my plate on..
I just want to be fair i dont mind contributing, i just feel that the warranty should pick this up..
Ive been told not to put anything but JAG cats on and they're 1071 plus vat each !!
Maybe someone could recommend cheaper catalytic convertors ? be v grateful
If the warranty will cover £350 for a 4k job surely the warranty isnt adequate for the type of car - much better if the warranty co covers this so less pain for the dealer ( or me !)
Ouch..
The mechanic has said hes worked on these for 15 years now and knows them inside out....
I feel bad for the supplying dealer and he has offered to refund me..
Thing is i love the car , ive had some bits done some PDR and the wheels gloss blacked by lepsons ( amazing SE england ) put my plate on..
I just want to be fair i dont mind contributing, i just feel that the warranty should pick this up..
Ive been told not to put anything but JAG cats on and they're 1071 plus vat each !!
Maybe someone could recommend cheaper catalytic convertors ? be v grateful
If the warranty will cover £350 for a 4k job surely the warranty isnt adequate for the type of car - much better if the warranty co covers this so less pain for the dealer ( or me !)
Ouch..
Have a chat to Tom Lenthall https://www.tomlenthall.co.uk/
Cant recommend him highly enough , he can give you options for cats including sports versions that unleash more power.
Cant recommend him highly enough , he can give you options for cats including sports versions that unleash more power.
My last XJR, a 2008 with the 4.2 engine and about 100k miles, had the error codes about cat efficiency for the whole 2 years I owned it.
I used to clear the codes every few days with an ODB reader, but it would come back after a few days. Eventually after about 18 months it stopped being able to go above 100mph and I had the cats replaced. The old ones were almost entirely clogged up with soot and crap.
Sorted I thought. But then the codes re-appeared again. I lived with it for 6 months more before selling.
In those 2 years no one could offer any explanation of what was causing the error codes , the readings on the diagnositics were always OK, I had it checked by both dealers and specialists... no body could see any reason for it.
However, shortly before I sold it, as a last throw of the dice because I didn't want to sell it on with an issue, I had the car Terracleaned. I don't know for sure if that fixed it, but the codes didn't re-appear in the two weeks before I sold it.
P.S. great choice of car, I now have a 2010 5.0 XKR, and they are fantastic cars... if you can get passed the niggles yours has been passed on to you with.
P.P.S. I never paid that kind of money for my cats, I managed to track down some after market sports cats, 100 or 200 cell. Paid about £600 for the pair IIRC. But like I say, they didn't actually resolve the cat error codes I had.
I used to clear the codes every few days with an ODB reader, but it would come back after a few days. Eventually after about 18 months it stopped being able to go above 100mph and I had the cats replaced. The old ones were almost entirely clogged up with soot and crap.
Sorted I thought. But then the codes re-appeared again. I lived with it for 6 months more before selling.
In those 2 years no one could offer any explanation of what was causing the error codes , the readings on the diagnositics were always OK, I had it checked by both dealers and specialists... no body could see any reason for it.
However, shortly before I sold it, as a last throw of the dice because I didn't want to sell it on with an issue, I had the car Terracleaned. I don't know for sure if that fixed it, but the codes didn't re-appear in the two weeks before I sold it.
P.S. great choice of car, I now have a 2010 5.0 XKR, and they are fantastic cars... if you can get passed the niggles yours has been passed on to you with.
P.P.S. I never paid that kind of money for my cats, I managed to track down some after market sports cats, 100 or 200 cell. Paid about £600 for the pair IIRC. But like I say, they didn't actually resolve the cat error codes I had.
Edited by Piersman2 on Thursday 7th January 22:35
CarNut101 said:
I did ask Dodsy but apparently it would bring up a system to lean code if any leaks..
The mechanic has said hes worked on these for 15 years now and knows them inside out....
I feel bad for the supplying dealer and he has offered to refund me..
Thing is i love the car , ive had some bits done some PDR and the wheels gloss blacked by lepsons ( amazing SE england ) put my plate on..
I just want to be fair i dont mind contributing, i just feel that the warranty should pick this up..
Ive been told not to put anything but JAG cats on and they're 1071 plus vat each !!
Maybe someone could recommend cheaper catalytic convertors ? be v grateful
If the warranty will cover £350 for a 4k job surely the warranty isnt adequate for the type of car - much better if the warranty co covers this so less pain for the dealer ( or me !)
Ouch..
Again, no - the warranty should not be picking this up and neither should you be contributing to the repairs, it's incumbent upon the selling dealer to put right faults which existed with the car at time of sale, unless you were notified about these and agreed to purchase the car with that in mind. As for the warranty itself, catalytic converters are not an "accessory" and OE ones are unlikely to ever cost as little as £250. The XKR was designed with two of them so if the warranty isn't covering that then it's not worth the paper it's printed on IMHO.The mechanic has said hes worked on these for 15 years now and knows them inside out....
I feel bad for the supplying dealer and he has offered to refund me..
Thing is i love the car , ive had some bits done some PDR and the wheels gloss blacked by lepsons ( amazing SE england ) put my plate on..
I just want to be fair i dont mind contributing, i just feel that the warranty should pick this up..
Ive been told not to put anything but JAG cats on and they're 1071 plus vat each !!
Maybe someone could recommend cheaper catalytic convertors ? be v grateful
If the warranty will cover £350 for a 4k job surely the warranty isnt adequate for the type of car - much better if the warranty co covers this so less pain for the dealer ( or me !)
Ouch..
As for the source of the running issues, from what I've read on forums over the years it's fairly common for one cat to fail and the other soon after so it is possible that both cats have gone, but I take the other responses above and would suggest you have every other possibility checked and ruled out if you decide to keep the car.
My head is telling me that you should accept the refund and return the car but then you have spent some of your own money on the wheels and paint correction so I guess it comes down to whether you can swallow that loss. These aren't so rare really, both times I was looking I saw new ones come up on Autotrader most days and I managed to score a decent one both times. Sounds like you've just been a bit unlucky with this one.
Gassing Station | Jaguar | Top of Page | What's New | My Stuff