Buyer beware - approved used

[w824gb3]

Three weeks ago I bought a 2011 XF from a Jaguar main dealer as an approved used car. This weekend while washing it I noticed dark patches in the paintwork on the bonnet & dark stripes on the bumper under the headlight. I thought they were shadows at first, or reflections of clouds. But on closer examination the dark patches are in the paint. I believe the Bonnet, Bumper & both front wings have been resprayed. Tell tale signs are there, as well as the patches there are masked edges to the paint & overspray on some under bonnet components. The date stamp in the bonnet & the dated stickers on headlights all tie up with the age of the car so I don’t think panels have been replaced or the car has had a major crash. However the patches in the paint are irritating me now every time I look at the car. Do you think the dealer should put this right? Or is it acceptable on a used car despite it been Jaguar approved?

[58warren]

Sounds like this has been done to 'refresh' the front of the car cosmetically by removing road rash/stone chips etc, rather than accident damage.

Having said that, you would expect the paintwork to be undertaken to a high standard without visible flaws if it was done by a reputable paintshop approved by Jaguar. I'd certainly speak to the dealer about it.

[rgw2012]

Paintwork having been done on an approved used car is common and perfectly reasonable but if it's not done to an acceptable standard I would speak to the dealer.

[Newro]

If the previous owner has been driving a lot on the motorway and did not keep lots of distance, stone chips are unavoidable.

This is a lot worse on cars with a low bonnet. I challenge you to find one 2nd hand Porsche that did not have its bonnet resprayed.

I agree with the comments above, have a word with the dealer you got it from.

[w824gb3]

The car has only done 26k. I've emailed a photograph to the dealer so am awaiting their response. I would put it on here but the "upload image" button doesnt seem to work

[w824gb3]

[w824gb3]

Got the pic working using my phone. See the big dark stripes under the light and next to the grill.

[58warren]

That doesn't look good! Looks like there has been local retouching by spray gun and then re-lacquered over the top. Fairly poor job. I'd ask for that to be re-sprayed properly... It may have been one of the SMART repairers that hasn't colour matched it very well. It must be bad to show up in a photo that significantly.

Edited by 58warren on Tuesday 5th May 11:00

[Speedracer329]

I agree with Warren, for it to show so clearly in the photograph shows it is not a quality job.
I think you are entitled to get that sorted at their cost.

[Trailhead]

w824gb3 said:

That's a horrific job!!

How did you not notice on collection??

[w824gb3]

Because it just looks like shadows/reflections in what's otherwise a decent finish.

[Trailhead]

Fair enough.

I hope you manage to get this resolved.

[tortop45]

I think thats good grounds to go back to the dealer and say i wasn,t buying a zebara but a jag.

[Riccardino]

Ouch that really looks bad

Would have been easier if spotted on collection but you should definitively talk to the dealer

[Triple7]

30 day, no quibble exchange on any used Jaguar, so unless resolved to your satisfaction, return it!

[w824gb3]

I'm taking it back to the dealer tomorrow to get it looked at by their paint man. Will post the outcome. Cheers.

[RicksAlfas]

It's not a Jaguar....it's a Tiger.