Arun independent Jag specialists
Discussion
I bought from them.
I would not buy again. had issues with the car and feel it was not serviced, checked over properly or PDI'd.
I thought the extra would give peace of mind. I had an oil leak on the left bank cam that should have easily have been spotted and they did not honour an agreement on a tyre, I travelled from up North and when I telephoned them to "complain" they were not very helpful.
Sorry its negative.
I would not buy again. had issues with the car and feel it was not serviced, checked over properly or PDI'd.
I thought the extra would give peace of mind. I had an oil leak on the left bank cam that should have easily have been spotted and they did not honour an agreement on a tyre, I travelled from up North and when I telephoned them to "complain" they were not very helpful.
Sorry its negative.
Hi. I recently bought a 2004 XK8 convertible from Arun. Car was pretty much top money and there was little in the way of negotiation from them. It was, however, in exactly the right colour combination (JRG with ivory leather) so we went ahead with the purchase.
We had a great time viewing the car - two test drives were no problem - and ended up chatting to other people at the garage. It made for a really fun afternoon.
About a week after purchase a leak of hydraulic fluid started from the headlining on the header rail. This is a common fault and I think, with hindsight, had already been happening before we bought it. I phoned to report this and I had expected them to pick up the tab either themselves or via the warrenty. This was not the case and I really got the feeling that they weren't that bothered. In the end we agreed that I would pay £200 towards the £500 total cost of relacing the faulty parts.
This did mean me having to make a 140mile round trip and take time off work though. The guys in their service department are great, again I really enjoyed my morning hanging around there.
In summary I feel they have some good cars but at top end money and that their aftercare needs improvement. Would I go back to them..? Possibly, but will try other garages next time as I do think that this was an existing fault with the car and they should have caught whaen doing the extensive tests that they mention on their website.
We had a great time viewing the car - two test drives were no problem - and ended up chatting to other people at the garage. It made for a really fun afternoon.
About a week after purchase a leak of hydraulic fluid started from the headlining on the header rail. This is a common fault and I think, with hindsight, had already been happening before we bought it. I phoned to report this and I had expected them to pick up the tab either themselves or via the warrenty. This was not the case and I really got the feeling that they weren't that bothered. In the end we agreed that I would pay £200 towards the £500 total cost of relacing the faulty parts.
This did mean me having to make a 140mile round trip and take time off work though. The guys in their service department are great, again I really enjoyed my morning hanging around there.
In summary I feel they have some good cars but at top end money and that their aftercare needs improvement. Would I go back to them..? Possibly, but will try other garages next time as I do think that this was an existing fault with the car and they should have caught whaen doing the extensive tests that they mention on their website.
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