Mechanic can't find the fault - how much is reasonable?
Discussion
Long story short a few weeks ago my bike went into the local mechanic because it was running poorly when warm. They cleaned out the throttle bodies, replaced the spark plugs and told me it was fixed, with a £300 bill. The ride home was only short but the next day I took it out for a longer ride and it quickly became obvious that the fault was still there when it warmed up and just as bad as it was before. Took it straight back and they accepted that it was "almost unrideable" (their words). That was nearly 3 weeks ago. When I popped my head in the other day they admitted that they had no idea what was wrong, but had tried various things to no avail. At this point I don't have much confidence in them finding the problem, but would really like the bike fixed and back in the garage.
I'm starting to get concerned they have had the bike for over 2 weeks, and there is a big labour bill coming my way for little progress in identifying or fixing the problem. What would be the best course of action going forwards? Do I pick the bike up, pay the bill and take it elsewhere? Do I leave it with them in the hope they find the problem? Do I have an argument with them that having already paid £300 I'm refusing to pay for the additional work as there is no progress towards a solution? On the one hand they have put in some hours towards fixing it, but on the other I shouldn't be paying for them to sit there and scratch their chin while drinking tea.
I'm starting to get concerned they have had the bike for over 2 weeks, and there is a big labour bill coming my way for little progress in identifying or fixing the problem. What would be the best course of action going forwards? Do I pick the bike up, pay the bill and take it elsewhere? Do I leave it with them in the hope they find the problem? Do I have an argument with them that having already paid £300 I'm refusing to pay for the additional work as there is no progress towards a solution? On the one hand they have put in some hours towards fixing it, but on the other I shouldn't be paying for them to sit there and scratch their chin while drinking tea.
Have they said what they have checked so far or is it a wet finger in the air diagnosis?
Had this with a vehicle in for MOT, sudden missfire doe they changed an injector and a few other bits before admitting it had dropped a valve while being tested and a replacement engine was the only remedy..... cost spiralled to more than the vehicles worth.
You need compression and leak down figures - a tight valve could give you these symptoms but is easily overlooked / too involved for some places.
Had this with a vehicle in for MOT, sudden missfire doe they changed an injector and a few other bits before admitting it had dropped a valve while being tested and a replacement engine was the only remedy..... cost spiralled to more than the vehicles worth.
You need compression and leak down figures - a tight valve could give you these symptoms but is easily overlooked / too involved for some places.
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