Triumph Speed Triple 1200 RR
Discussion
Just looking to see if anybody else is having issues with a new Triumph Speed Triple 1200 RR.
I picked mine up about 5 weeks ago, after two 100km (I live in Australia) running in outings, I had an engine warning light come on. The dealer has now had it for 3 weeks, stating that the secondary exhaust valve solenoid needs replacing.
Has anybody else had this issue, did the replacement fix it or does the issue keep coming back? Do I ask for another bike or my money back?
I picked mine up about 5 weeks ago, after two 100km (I live in Australia) running in outings, I had an engine warning light come on. The dealer has now had it for 3 weeks, stating that the secondary exhaust valve solenoid needs replacing.
Has anybody else had this issue, did the replacement fix it or does the issue keep coming back? Do I ask for another bike or my money back?
Freakuk said:
Wasn't it toxicnerve who had one (well two if you read the thread), he's back on a Tuono now from memory.
Think he had the "RS" variant. Same engine though IIRC.Noticed that they're around £15k now instead of £18k (@ Youll's in Manchester) which is not a great sign to be discounted so early.
I personally wouldn't touch one, despite them looking gorgeous.
I would encourage you to join the 1200 RS facebook page, the glitches which many of the 1200RSs can, frequentiy, suffer from seem to be affecting the RR( MCN gave reference to some in a video review last week IIRC)
Sadly , I have heard from owners who have had 3 replacement bikes from Triumph (RSs) , still with issues which dealerships cant resolve.
I have assisted one owner in Auz getting his money back.
Message me if your issue / Triumph Customer services become ongoing.
Sadly , I have heard from owners who have had 3 replacement bikes from Triumph (RSs) , still with issues which dealerships cant resolve.
I have assisted one owner in Auz getting his money back.
Message me if your issue / Triumph Customer services become ongoing.
Edited by podman on Monday 15th August 19:57
All, thanks for getting back with your comments.
It is hugely disappointing to hear that lots of RS owners have had issues, and these are in the RR as well. Not what you would expect when you spend $30K (AUD) on a supposedly premium motorcycle. It seems that the secondary exhaust value/solenoid issue is very common, you would think that Triumph would come up with a solution and put it out as a general recall.
The dealer principle phoned after I wrote an e-mail stating my displeasure. He is not acknowledging that this is a major fault, just stating that this is what warranties are for. Surely a bike that is 5 weeks old, has spent 3 of those 5 weeks back at the dealer, has a major design fault and has been sold not fit for purpose.
I had a 2018 Street Triple RS for 4 years, with not a single issue, which I traded in for the RR. Almost wishing I hadn't.
Podman, I may be in touch next week if this saga carriers on any longer.
WOULD HAVE EXPECTED MORE FROM TRIUMPH
It is hugely disappointing to hear that lots of RS owners have had issues, and these are in the RR as well. Not what you would expect when you spend $30K (AUD) on a supposedly premium motorcycle. It seems that the secondary exhaust value/solenoid issue is very common, you would think that Triumph would come up with a solution and put it out as a general recall.
The dealer principle phoned after I wrote an e-mail stating my displeasure. He is not acknowledging that this is a major fault, just stating that this is what warranties are for. Surely a bike that is 5 weeks old, has spent 3 of those 5 weeks back at the dealer, has a major design fault and has been sold not fit for purpose.
I had a 2018 Street Triple RS for 4 years, with not a single issue, which I traded in for the RR. Almost wishing I hadn't.
Podman, I may be in touch next week if this saga carriers on any longer.
WOULD HAVE EXPECTED MORE FROM TRIUMPH
rewwarr said:
The dealer principle phoned after I wrote an e-mail stating my displeasure. He is not acknowledging that this is a major fault, just stating that this is what warranties are for. Surely a bike that is 5 weeks old, has spent 3 of those 5 weeks back at the dealer, has a major design fault and has been sold not fit for purpose.
Just a minor point here - any new bike can break down, and especially with brand new, low volume models, parts can be scarce to fix them.What isn't in dispute about the new 1200 trumpets is that they have a poorly designed exhaust which seems to break frequently, and a significant number of software issues.
Latest Update; I got a call from the dealer service department at 2.30 pm. The new Solenoid valve has arrived from Melbourne, it was shipped overnight (I am in Adelaide). They didn't have time to fit it before the end of the day, so will do this tomorrow. They will test, confirm that it is a solution, and I should be back on the bike before the end of the week. Let's hope it fixes the problem.
I don't agree that Triumph is a small manufacturer, it sells 70,000+ units a year. Surely they just need to test the product better before releasing it to the market. They seem to be rushing out many new models, to chase sales targets, rather than caring about what they are delivering.
I don't agree that Triumph is a small manufacturer, it sells 70,000+ units a year. Surely they just need to test the product better before releasing it to the market. They seem to be rushing out many new models, to chase sales targets, rather than caring about what they are delivering.
PT1984 said:
TW, what issues did you have with the Street RS?
To be slightly fair nothing actually broke but the clutch was ridiculously noisy and harsh. Could feel the rattle of it through the bars.The quick shifter was crap. The headlights fogged up. Every fastener that I removed had significant galvanic corrosion such that the threads fell off. The way the top rad hose was pinched by the frame bugged me. It generally looked really cheaply built, albeit with branded stuff bolted on.
I also generally didn’t like how it rode. Felt very, very edgy and the suspension was much too hard for typical B roads. The engine also felt really flat. At about 10k rpm it felt like the ecu was closing the throttle so there was no point reving it out, which was one of the reasons I bought it.
The dealer was also crap. They supposedly did a pdi but the front brake fluid was low and leaking from the cap. They also gave some rubbish excuses about the clutch.
PT1984 said:
Thanks TW. So would you say your recent experience of KTM has been notably better?
I’d love a KTM but the reputation worries me. I’ve got a Suzuki SV which is built in Japan and while built to a budget is properly designed. I’m very happy with it although I keep looking at the current ‘touring’ version of the Tuono.trickywoo said:
I’d love a KTM but the reputation worries me. I’ve got a Suzuki SV which is built in Japan and while built to a budget is properly designed. I’m very happy with it although I keep looking at the current ‘touring’ version of the Tuono.
Ah apologies, I thought it was yourself with a 1290 adventure. Apologies OP for the thread derail.
I can give you my experience of the latest generation Superduke R if that helps?
Reliability wise it's been pretty much perfect, there were a few recalls done but none that I noticed. All of these were software updates bar one which was down to the loom chaffing on something which caused a few bikes to catch fire. Mine was OK (no chaffing) so just did a small mod to ensure it didn't happen.
I've had a single MTC error which relates to the same issue the OP is having i.e. the ESE valve, cables stretched that operate the valve and/or a stone was stuck in the mechanism, anyway it triggered limp mode, but a quick ignition cycle got rid of it and so far it's never occured again.
Other stuff I have experienced that I've fixed myself: -
The pillion seat cable mechanism came free from it's bracket, so stopped me removing the pillion seat, it's a simple design but it's obviously flawed, just needed glueing in place and it's been fine since.
I had a slight knocking feel from the front after 2K miles, after scratching my head trying to figure it out I tracked it down to the head bearings needing a slight nip up, 30 mins later job done.
Other stuff to note: -
You need the tech pack to unlock everything, it's just a software unlock, I managed to get it included for free in the deal.
Reliability wise it's been pretty much perfect, there were a few recalls done but none that I noticed. All of these were software updates bar one which was down to the loom chaffing on something which caused a few bikes to catch fire. Mine was OK (no chaffing) so just did a small mod to ensure it didn't happen.
I've had a single MTC error which relates to the same issue the OP is having i.e. the ESE valve, cables stretched that operate the valve and/or a stone was stuck in the mechanism, anyway it triggered limp mode, but a quick ignition cycle got rid of it and so far it's never occured again.
Other stuff I have experienced that I've fixed myself: -
The pillion seat cable mechanism came free from it's bracket, so stopped me removing the pillion seat, it's a simple design but it's obviously flawed, just needed glueing in place and it's been fine since.
I had a slight knocking feel from the front after 2K miles, after scratching my head trying to figure it out I tracked it down to the head bearings needing a slight nip up, 30 mins later job done.
Other stuff to note: -
You need the tech pack to unlock everything, it's just a software unlock, I managed to get it included for free in the deal.
Latest update - New Solenoid didn't fix the issue, so no nearer to a solution. Had two technicans run through the DIagnostic procedure and they can't get the engine fault to clear. They are now asking Triumph technical support for further help.
They have now had the bike for 3 weeks, it has been off the road for 3.5 weeks and I have owned it for 5 weeks total.
I have written to the dealer asking for a new bike or my money back.
They have now had the bike for 3 weeks, it has been off the road for 3.5 weeks and I have owned it for 5 weeks total.
I have written to the dealer asking for a new bike or my money back.
On paper, they're fantastic bikes (both the RR and the RS). And they are...if you get one that doesn't exhibit issues. But there are definitely some issues going on with these bikes.
As has been mentioned, the exhaust valve is a weak point which results in a number of possible replacements including the Bowden cables, the actuator, the entire end-can (which contains the valve assembly), or all of the above.
There was a recent recall on the RS for rear rotor bolts. Make of that what you will. Not sure if it applied to the RR.
The exhaust valve cover (just a metal cup for protection / aesthetics) mounting point has also been known to break, though I believe there's an updated part for that now.
There are also some electronics-related issues going on. I've heard of a few issues going on with dashes dying and other odd stuff like that.
It's worth bearing in mind that these are spankers new bikes (relatively speaking) on an all-new platform. It's not surprising there are teething issues but that doesn't make up for the disappointment that owners will face should they encounter problems.
More concerning, are a few reports of bikes cutting out while riding. That's a safety issue that has not been publicly acknowledged by Triumph and it's impossible to know whether they've acknowledged it internally.
It's certainly a far cry from the later 1050 bikes that, in my experience, were pretty damn solid. But I guess that platform was so long in the tooth that all the kinks had been worked out.
It's a real shame as, broadly speaking, the fit and finish of the bikes is pretty good. But if the underlying mechanicals / electronics are sub-par (or the software poor), then the package as a whole is never going to live up to expectations.
As has been mentioned, the exhaust valve is a weak point which results in a number of possible replacements including the Bowden cables, the actuator, the entire end-can (which contains the valve assembly), or all of the above.
There was a recent recall on the RS for rear rotor bolts. Make of that what you will. Not sure if it applied to the RR.
The exhaust valve cover (just a metal cup for protection / aesthetics) mounting point has also been known to break, though I believe there's an updated part for that now.
There are also some electronics-related issues going on. I've heard of a few issues going on with dashes dying and other odd stuff like that.
It's worth bearing in mind that these are spankers new bikes (relatively speaking) on an all-new platform. It's not surprising there are teething issues but that doesn't make up for the disappointment that owners will face should they encounter problems.
More concerning, are a few reports of bikes cutting out while riding. That's a safety issue that has not been publicly acknowledged by Triumph and it's impossible to know whether they've acknowledged it internally.
It's certainly a far cry from the later 1050 bikes that, in my experience, were pretty damn solid. But I guess that platform was so long in the tooth that all the kinks had been worked out.
It's a real shame as, broadly speaking, the fit and finish of the bikes is pretty good. But if the underlying mechanicals / electronics are sub-par (or the software poor), then the package as a whole is never going to live up to expectations.
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