I Hate Insurance Companies
Discussion
No, not the usual.
A month ago I was knocked off my bike by a van. The other sides insurer admitted liability, in writing, pretty much the next day. My bike was collected for assessment and a hire bike dropped off within days.
So far, so good. And a few days later they pinged me a text to say that following an initial inspection my bike was a probable write off. Oh well, s
t happens.
But since then, zip, zilch, nada. Nothing heard.
So I phoned them up today. Turns out that it took their official assessor 2 weeks to even look at the bike and he thinks that it might be economically fixable.
And that was three weeks ago and they still haven't made a decision as whether they want to fix it or write it off. And the guy on the phone had the cheek to moan about the cost of the hire bike – I felt like saying: “Well pull your finger out then”.
No wonder claims rack up so many costs, most of which are probably due to delays introduced by the insurers themselves.
Knobs!
A month ago I was knocked off my bike by a van. The other sides insurer admitted liability, in writing, pretty much the next day. My bike was collected for assessment and a hire bike dropped off within days.
So far, so good. And a few days later they pinged me a text to say that following an initial inspection my bike was a probable write off. Oh well, s
t happens.But since then, zip, zilch, nada. Nothing heard.
So I phoned them up today. Turns out that it took their official assessor 2 weeks to even look at the bike and he thinks that it might be economically fixable.
And that was three weeks ago and they still haven't made a decision as whether they want to fix it or write it off. And the guy on the phone had the cheek to moan about the cost of the hire bike – I felt like saying: “Well pull your finger out then”.
No wonder claims rack up so many costs, most of which are probably due to delays introduced by the insurers themselves.
Knobs!
It's a business contract with a borderline hostile other party. They're you friends until you want something back.
Our car got a mild prang by 3rd party at fault and the fix took 6 weeks in a slow bodyshop of their choosing. I got 6 weeks in a C-class Merc (resoundingly adequate car), which was the hack for every journey I could think of including an impromptu visit to family across the country! I handed that back with an extra 2k miles on the clock :-)
Our car got a mild prang by 3rd party at fault and the fix took 6 weeks in a slow bodyshop of their choosing. I got 6 weeks in a C-class Merc (resoundingly adequate car), which was the hack for every journey I could think of including an impromptu visit to family across the country! I handed that back with an extra 2k miles on the clock :-)
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