Renewing with MCE Insurance in the last few days?

Renewing with MCE Insurance in the last few days?

Author
Discussion

Chicken_Satay

Original Poster:

2,334 posts

210 months

Tuesday 9th November 2021
quotequote all
Has anybody had any issues renewing with MCE Insurance in the last few days or is it just me? Apparently their systems have been down (at least since the weekend) and I haven't been able to renew my policy which isn't much use...

scorcher

4,008 posts

240 months

Tuesday 9th November 2021
quotequote all
Take that as a sign from god and renew with someone better.

vw_99

162 posts

49 months

Tuesday 9th November 2021
quotequote all
Post on big edds FB today.
No new customers after 5/11.

Chicken_Satay

Original Poster:

2,334 posts

210 months

Tuesday 9th November 2021
quotequote all
vw_99 said:
Post on big edds FB today.
No new customers after 5/11.
Who is big edd and how do I find this news?

weeboot

1,063 posts

105 months

Tuesday 9th November 2021
quotequote all
Chicken_Satay said:
Who is big edd and how do I find this news?
BigEd on Facebook said:
With effect from 5th November 2021, MCE Insurance Limited will no longer be placing new business and renewals with Gibraltar based MCE Insurance Company Limited. If you are an existing policyholder then your policy will continue to run as normal for the duration of your policy term. Should you need to make a claim, make a change, access your documents or contact us about anything in relation to your policy, you will still be able to do this up until your renewal date.
In the meantime, MCE Insurance Ltd is working closely with an alternative provider and it is our intention that we will be able to offer quotations for new business and any expiring renewal policies with the new provider within the coming days.

Chicken_Satay

Original Poster:

2,334 posts

210 months

Tuesday 9th November 2021
quotequote all
Ok, I've found the details, thanks.

I know the reviews of them weren't great but they were notably cheaper than other providers. The next nearest one I could find for cover was at least £200 more in price. I was happy to take the punt with MCE and I actually didn't have any issues with them last year when I was rear ended. The breakdown recovery was fine too.

Biker 1

7,859 posts

125 months

Wednesday 10th November 2021
quotequote all
I got an email yesterday stating that my current policy will continue to run, but renewals are effectively on hold 'for a few days'.
Sounds a bit odd to me....

Seight_Returns

1,640 posts

207 months

Wednesday 10th November 2021
quotequote all
I'm insured with MCE and got the same email last night.

I've always been a bit wary of them purely on the basis of them being so much cheaper than my other quotes - but went with them anyway as I'm running a cheap bike to build up some NCB again after a 10 year break from riding.

Never had to claim so can't comment on how good/bad they are when you really need them.

Chicken_Satay

Original Poster:

2,334 posts

210 months

Wednesday 10th November 2021
quotequote all
Biker 1 said:
...but renewals are effectively on hold 'for a few days'.
Sounds a bit odd to me....
Could be on hold for months/weeks as I think they have gone bust. At least I know now anyway and will get cover elsewhere.

Seight_Returns

1,640 posts

207 months

Wednesday 10th November 2021
quotequote all
Google says they've signed a deal for Sabre Insurance as their exclusive underwriter.

https://www.marketwatch.com/story/sabre-insurance-...

Unsure whether I should ride my bike if the underwriter of my current policy has gone bust regrdless of what MCE say.

Biker 1

7,859 posts

125 months

Wednesday 10th November 2021
quotequote all
Seight_Returns said:
Google says they've signed a deal for Sabre Insurance as their exclusive underwriter.

https://www.marketwatch.com/story/sabre-insurance-...

Unsure whether I should ride my bike if the underwriter of my current policy has gone bust regrdless of what MCE say.
The email I got from them states clearly that MCE is authorised & regulated by the FCA, so hopefully there will not be any issues.....

Iminquarantine

2,168 posts

50 months

Wednesday 10th November 2021
quotequote all
MCE may be the only choice if you live in London. No point saying, "oh just get someone else" if there is no one else, or if the someone else is an additional £1,500. Both are quite realistic scenarios in London.

hiccy18

2,946 posts

73 months

Wednesday 10th November 2021
quotequote all
This is why I avoid the Gibraltar based insurance companies, far too easy for things to go pear shaped. Good to hear they were decent to deal with when a claim was made though.

Chicken_Satay

Original Poster:

2,334 posts

210 months

Wednesday 10th November 2021
quotequote all
Iminquarantine said:
MCE may be the only choice if you live in London. No point saying, "oh just get someone else" if there is no one else, or if the someone else is an additional £1,500. Both are quite realistic scenarios in London.
That's pretty much the issue I've had over the last few years.

Biker 1

7,859 posts

125 months

Monday 13th December 2021
quotequote all
I continue to receive emails from MCE about once per week. They change the goalposts more than our current government!
They seem to be taking on new business now through a different underwriter, but existing policies, including mine, will only be honoured if one claims through the FSCS, & even then, they will only honour up to 90% of the claim & looks like a horrendously long winded process. I doubt I'll reinsure with them, but presumably exactly the same thing would happen if a different insurer went under.

Chicken_Satay

Original Poster:

2,334 posts

210 months

Monday 13th December 2021
quotequote all
I just didn't bother renewing with them. I adjusted my mileage and bike value to a more realistic level so that new quotes would be comparable with MCE.

Seight_Returns

1,640 posts

207 months

Monday 13th December 2021
quotequote all
I'm getting the same emails as Biker 1.

My insurance (with MCE) expired today.

MCE provided a renewal quote which was still very cheap - but Carole Nash (now part of AXA I believe) were cheaper, albeit not including the breakdown cover that has always been a non optional extra with my MCE policy.

Renewed with Carole Nash.

Hope I don't have any problems getting NCB proof from MCE if CN ask for it.

FatboyKim

2,324 posts

36 months

Chicken_Satay

Original Poster:

2,334 posts

210 months

Monday 13th December 2021
quotequote all
Seight_Returns said:
Hope I don't have any problems getting NCB proof from MCE if CN ask for it.
You can sort that out quickly via their online chat. I used it and it only took a few mins.