BMW want to change my spark plugs at 3yrs 28k miles

[CSK423]

The car is a 2021 X6 M50i with 28k miles, had a service at 13k miles (standard scope and Oil/Filter) and brake fluid service around 5k miles ago.

This will be it's 2nd service which I cannot for the life of me think why at this age or mileage it needs a major service with things like Spark plugs etc. changing at a cost of £870.

After much googling etc. I have found various references that the spark plugs are every 6th service c60k miles.

The car is asking for "Oil service" and "check vehicle" only but the dealer has said they've checked it remotely and it needs the major service.

I'm going to pay a visit to read the actual key opposed to a remote check. The money, despite high, is a side issue, I want to make sure they know what they're doing.

Has anyone came across this before ?

[Uncle Meat]

My F95 has just had its 'full' oil service - oil, plugs and all filters at about 4 years old and 20k miles. I thought they just did the full oil service alternated with the minor oil service.

[Veesix75]

An older model, but my 640i had plugs and full service by bmw at 3 years and 27k (before I bought it) and I had them done again at 60k

Subjective I know, but plugs at 60k is a lot of use, I assume they degrade and a high performance engine might notice that more.

[CSK423]

I've checked with another dealer (via the key) and it requires this level of service. They wanted £1,250.

Its going in to the original dealer, who I also got to check the key yesterday, for £850.

Madness in my opinion and certainly a great way for dealers to consistently have a decent level of revenue.

[anonymous-user]

If they are Iridium plugs then they tend to have a lifespan of 30-50k miles, so changing them at 28k seems pretty reasonable, given that the dealer might not see the car again until it's over 40k.

[Pica-Pica]

CSK423 said:

I've checked with another dealer (via the key) and it requires this level of service. They wanted £1,250.

Its going in to the original dealer, who I also got to check the key yesterday, for £850.

Madness in my opinion and certainly a great way for dealers to consistently have a decent level of revenue.

Ouch!
My 335d xdrive (diesel, of course) had a major service in July at a main dealer: £499.99 to be precise. Four years ago the previous major service was £454.76

[MissChief]

Pica-Pica said:

CSK423 said:

I've checked with another dealer (via the key) and it requires this level of service. They wanted £1,250.

Its going in to the original dealer, who I also got to check the key yesterday, for £850.

Madness in my opinion and certainly a great way for dealers to consistently have a decent level of revenue.

Ouch!
My 335d xdrive (diesel, of course) had a major service in July at a main dealer: £499.99 to be precise. Four years ago the previous major service was £454.76

Did that include the Spark Plug change?

[Pica-Pica]

MissChief said:

Pica-Pica said:

CSK423 said:

I've checked with another dealer (via the key) and it requires this level of service. They wanted £1,250.

Its going in to the original dealer, who I also got to check the key yesterday, for £850.

Madness in my opinion and certainly a great way for dealers to consistently have a decent level of revenue.

Ouch!
My 335d xdrive (diesel, of course) had a major service in July at a main dealer: £499.99 to be precise. Four years ago the previous major service was £454.76

Did that include the Spark Plug change?

No, nor glow plugs!
On that point, I am sure that six spark plugs would not cost £300 (£850 minus £500). My wife’s Skoda spark plugs cost £60 a set of 4.

[CSK423]

Pica-Pica said:

Ouch!
My 335d xdrive (diesel, of course) had a major service in July at a main dealer: £499.99 to be precise. Four years ago the previous major service was £454.76

I take your point but you do have to consider the extra scope and material, extra 4 litres of oil, extra air filter and the plugs are c£100 plus labour.

[ian332isport]

I think BMW state plugs at every second major service. My 2018 340i has just under 24k on the clock, but has had the plugs charged twice.