BMW service history log on car doesn’t match the car odomete

BMW service history log on car doesn’t match the car odomete

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Discussion

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
The initial message was deleted from this topic on 18 November 2024 at 19:53

rottenegg

944 posts

75 months

Monday 18th November 2024
quotequote all
Check what the mileage is on the engine ECU and see if matches what the odometer says. If they match, nothing suspicious to worry about.

If it does, take both keys with you on the next journey and see if they sync up. If not, go to the dealer and ask them to look into it.

I must say though, your post reads like an AI bot. Very strange.

Countdown

43,629 posts

208 months

Monday 18th November 2024
quotequote all
What's the mileage recorded on MOT History website?

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
Countdown said:
What's the mileage recorded on MOT History website?
MOT history is the correct mileage as the car odometer says

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
Surely this problem is fraud

Edited by Klop23 on Monday 18th November 19:54

Dingu

4,793 posts

42 months

Monday 18th November 2024
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Klop23 said:
Surely this problem is fraud
By who?

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
Dingu said:
By who?
The bmw dealership, suppose they service cars with a different set of keys that aren’t the regular keys, than all the service log history will be on the incorrect mileage.

Therefore the service log book in the car is inaccurate to the cars own odometer

Wills2

25,448 posts

187 months

Monday 18th November 2024
quotequote all
Klop23 said:
Dingu said:
By who?
The bmw dealership, suppose they service cars with a different set of keys that aren’t the regular keys, than all the service log history will be on the incorrect mileage.

Therefore the service log book in the car is inaccurate to the cars own odometer
To what end? As an aside I've never had a BMW that didn't match idrive/odometer/app, hardly anyone reads their keys if you're so worried get them to read the keys and see what they say.





E63eeeeee...

4,899 posts

61 months

Monday 18th November 2024
quotequote all
Klop23 said:
Dingu said:
By who?
The bmw dealership, suppose they service cars with a different set of keys that aren’t the regular keys, than all the service log history will be on the incorrect mileage.

Therefore the service log book in the car is inaccurate to the cars own odometer
AIUI they upload a full version of the service history each time which over-writes the previous version. Presumably they've just mistakenly uploaded the history from another car. Maybe go back and ask them to check rather than making out it's some big and rather pointless conspiracy.

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
I went to them and they said the spare reads a different mileage to your everyday day key and mileage is taken from the key and not the car. They rectified my service log over the air and updated it to show my odometer mileage

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
E63eeeeee... said:
AIUI they upload a full version of the service history each time which over-writes the previous version. Presumably they've just mistakenly uploaded the history from another car. Maybe go back and ask them to check rather than making out it's some big and rather pointless conspiracy.
It’s not a mistake because it happened game twice and both times I gave a spare key. This is a wider problem

E63eeeeee...

4,899 posts

61 months

Monday 18th November 2024
quotequote all
Klop23 said:
I went to them and they said the spare reads a different mileage to your everyday day key and mileage is taken from the key and not the car. They rectified my service log over the air and updated it to show my odometer mileage
Sounds like you're sorted then, what's all the fuss about?

ro250

3,093 posts

69 months

Monday 18th November 2024
quotequote all
Klop23 said:
I went to them and they said the spare reads a different mileage to your everyday day key and mileage is taken from the key and not the car. They rectified my service log over the air and updated it to show my odometer mileage
I thought everyone knew that?! How would your spare key get your updated readings if you aren't using it?

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
E63eeeeee... said:
Klop23 said:
I went to them and they said the spare reads a different mileage to your everyday day key and mileage is taken from the key and not the car. They rectified my service log over the air and updated it to show my odometer mileage
Sounds like you're sorted then, what's all the fuss about?
So I thought I would mention this as I am likely to pursue legal action

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
ro250 said:
Klop23 said:
I went to them and they said the spare reads a different mileage to your everyday day key and mileage is taken from the key and not the car. They rectified my service log over the air and updated it to show my odometer mileage
I thought everyone knew that?! How would your spare key get your updated readings if you aren't using it?
Why would you get your car serviced at the wrong mileage, I don’t think anyone knows this

Dingu

4,793 posts

42 months

Monday 18th November 2024
quotequote all
Klop23 said:
E63eeeeee... said:
Klop23 said:
I went to them and they said the spare reads a different mileage to your everyday day key and mileage is taken from the key and not the car. They rectified my service log over the air and updated it to show my odometer mileage
Sounds like you're sorted then, what's all the fuss about?
So I thought I would mention this as I am likely to pursue legal action
I can’t see posting it on a public forum harming that at all.

loskie

6,100 posts

132 months

Monday 18th November 2024
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OP: legal action for what?


Fill your boots you must have loads of time and spare cash on your hands

cossy400

3,337 posts

196 months

Monday 18th November 2024
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So they ve sorted the issue and now your planning going legal?,,

Please can you explain just how and what your case will be?


Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
My case will be that many cars serviced by bmw may have a flawed service book that is not correct as per the odometer readings and actual mileage when service was taking place

Klop23

Original Poster:

13 posts

21 months

Monday 18th November 2024
quotequote all
loskie said:
OP: legal action for what?


Fill your boots you must have loads of time and spare cash on your hands
I messaged on this forum to ask if people have a had similar issue. If you don’t have anything that adds value or merit, please do not share it