Navara corroded chassis

[Jools1902]

Hi. I have had the chassis of my Nissan navara inspected by a Nissan dealer and received a call from the head office telling me that the chassis was corroded enough for them to buy the car back and give me money for a replacement. The corrosion is only down the passenger side and there are three small holes that were discovered during a recent full service. It is not dangerous to drive, and it only has 65000 on the clock even though it’s a 55 plate.
Nissan refuse to let me get it repaired and bill them, instead telling me the car has to be scrapped. They will only give me the current value of the car and the guy said it’s unlikely I’ll get the 6200 I paid.
Where do I stand? What’s my next move? Surely they have to give me the option of fixing it?
Help please. I heard there were legal companies helping people in my situation.
Nissan refuse to take into account the fact I have just given the car a full service, have only owned it two months, and am a self employed builder who will be lost without my vehicle. It’ll be catastrophic if I have to lose work while I try to find a new truck.

[Fastdruid]

If you bought it from a dealer only two months ago I would take it back to them and ask for a refund. It's very obviously a pre-existing fault after all.

I think you'll have to swallow the service cost though.

[Super Slo Mo]

These things have a major design flaw in that the chassis corrodes badly and they then tend to snap.
I'm not sure how Nissan can actually stop you taking the vehicle away and getting it repaired yourself but it will be a pretty big job if my understanding of the issue is correct.

[twing]

I've had a few customers with this problems, there are thousands affected. TBH the ones I've spoken to have been paid very well, just dig your heels in a bit and you should be fine.

[Jools1902]

Fastdruid said:

If you bought it from a dealer only two months ago I would take it back to them and ask for a refund. It's very obviously a pre-existing fault after all.

I think you'll have to swallow the service cost though.

Bought privately but to be fair to the guy, the corrosion was only spotted once it was up on a ramp and the last mot was January. Maybe, I would like to think, he didn’t know

[Jools1902]

twing said:

I've had a few customers with this problems, there are thousands affected. TBH the ones I've spoken to have been paid very well, just dig your heels in a bit and you should be fine.

Do I refuse the first offer? Tell them to come back with a better one?
I don’t know where I stand. They might say take it or leave it and give me a derogatory offer.
I don’t know why I can’t fix it instead

[Mammasaid]

Jools1902 said:

I don’t know why I can’t fix it instead

Because of this.....

https://www.thesun.co.uk/news/2791663/nissan-navar...

[TooMany2cvs]

Jools1902 said:

Nissan refuse to let me get it repaired and bill them, instead telling me the car has to be scrapped.

Surely they have to give me the option of fixing it?

You have the option of fixing it... Nissan just won't pay for that.

If you want a goodwill gesture from them, then their goodwill gesture is to buy it back from you. You do not have to take that gesture.

[Jools1902]

Mammasaid said:

Because of this.....

https://www.thesun.co.uk/news/2791663/nissan-navar...

It is not that bad. It’s been checked by Nissan. It is not at risk of splitting in half.
It all comes down to three small holes in the chassis near the fuel tank.

[sunbeam alpine]

Unfortunately it's a well-known existing problem with the Nissan Navarra - I saw a picture recently (might even have been on here) of fields full of Navarras which had been bought back and were waiting to be scrapped.

Some joker suggested shipping them out equip the Taliban, but apparently even they know about it and are sticking to ther trusty Toyota Hiluxes

There is even a Nissan Navarra Snapped Chassis group on Facebook - https://www.facebook.com/search/top/?q=nissan%20na...

You may pick up some tips there about the best way to increase Nissan's offer, but I wouldn't want to using one for heavy work or towing!

Good luck!

Edit: Just saw your comment that the rust isn't so bad. I run and restore old Italian classic cars. The rust you see is never bad, but f you see rust you know that there's probably a lot more underneath. In you position I honestly wouldn't be fighting to keep the car.

Edited by sunbeam alpine on Tuesday 10th October 17:07

[Jools1902]

sunbeam alpine said:

Unfortunately it's a well-known existing problem with the Nissan Navarra - I saw a picture recently (might even have been on here) of fields full of Navarras which had been bought back and were waiting to be scrapped.

Some joker suggested shipping them out equip the Taliban, but apparently even they know about it and are sticking to ther trusty Toyota Hiluxes :

There is even a Nissan Navarra Snapped Chassis group on Facebook - https://www.facebook.com/search/top/?q=nissan%20na...

You may pick up some tips there about the best way to increase Nissan's offer, but I wouldn't want to using one for heavy work or towing!

Good luck!

Thank you

[TooMany2cvs]

Jools1902 said:

It is not that bad. It’s been checked by Nissan. It is not at risk of splitting in half.
It all comes down to three small holes in the chassis near the fuel tank.

That's what's currently visible.

Have they shoved an endoscope into the chassis?

[Jools1902]

TooMany2cvs said:

You have the option of fixing it... Nissan just won't pay for that.

If you want a goodwill gesture from them, then their goodwill gesture is to buy it back from you. You do not have to take that gesture.

Yeah, that’s what I’m guessing.
How much is a decent alternative, that’s the question. fk Nissan. First one is had tried to kill me and this one is a clown car

[Toltec]

Sounds pretty good that Nissan are willing to give you any money for a twelve year old truck you didn't even buy from them.

Do you even know how much they are willing to offer?

Are any within your price bracket going to be any better?

Try and talk them into giving you a good lease deal on a new(er) one, maybe not what you would like, but you should be able to lay some costs off against income.

[Jools1902]

Toltec said:

Sounds pretty good that Nissan are willing to give you any money for a twelve year old truck you didn't even buy from them.

Do you even know how much they are willing to offer?

Are any within your price bracket going to be any better?

Try and talk them into giving you a good lease deal on a new(er) one, maybe not what you would like, but you should be able to lay some costs off against income.

That’s a good idea. Thanks.
Don’t know offer but guy already told me “you won’t get what you paid for it” before he had all the facts. Just annoyed me is all

[TwistingMyMelon]

I would wait until the offer is through and not what the salesman says

[PistonBroker]

I'd be surprised if you can't get a good deal from them.

I have a client who sold his 12-year-old Navara back to Nissan and I can't believe he got stitched up as he he's always got a keen eye on what I charge him! :-p

[imagineifyeswill]

Take the best offer you can get from Nissan and run like hell these Navaras are a total disaster. People in certain areas of the motor trade have known about this problem since at least 10 years and Nissan have been quitely buying vehicles back.

Earlier this year they were paying round about 6 grand for 55 plate vehicles so you may get a decent offer. It has to be said Nissan are nowhere near the icon of reliability they once were.

[twing]

Jools1902 said:

Do I refuse the first offer? Tell them to come back with a better one?
I don’t know where I stand. They might say take it or leave it and give me a derogatory offer.
I don’t know why I can’t fix it instead

Pretty much deal with it like you would with an Insurance co's first offer. As already said, it might not look bad but there are fields of them parked up in bits, you could fix the bit you can see now and a year later your cabs hanging off. Just don't go and buy another Navara, have a look at an equivalent Ranger, will be less money on a 55 plate just make sure you check the head on a 80k miles plus one.

[Jools1902]

twing said:

Pretty much deal with it like you would with an Insurance co's first offer. As already said, it might not look bad but there are fields of them parked up in bits, you could fix the bit you can see now and a year later your cabs hanging off. Just don't go and buy another Navara, have a look at an equivalent Ranger, will be less money on a 55 plate just make sure you check the head on a 80k miles plus one.

That’s great advise. Thank you.