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regular users may have noticed I have not been as attentive on the forum as usual and wish to apologise, my site was recently hacked mainly affecting emails and database files it was not noticed straight away and it has taken three weeks to get to the bottom of it and because of the damage even using backups it is still giving errors, if you have sent emails and I have not responded it is because I have not received them, we have managed to recover just over 600 emails which I will work through over the next few days but this is only a quarter of what I should have received, We are moving to a more secure server which will be a new site but it will mean I will lose some content and features annoying but I will re add everything over time,
It will mean now I can focus on my usual help and advice and apologise if anybody feels neglected or left with questions unanswered, normal service will be resumed, it will take a couple of weeks to sort everything out so if in doubt just ring me as always we are happy to help,
It will mean now I can focus on my usual help and advice and apologise if anybody feels neglected or left with questions unanswered, normal service will be resumed, it will take a couple of weeks to sort everything out so if in doubt just ring me as always we are happy to help,
Edited by rick-derby- on Wednesday 8th December 21:25
lol we do not know who the %$&*%$! was or why, it wasn't a random hack, speaking to my hosting company they said it is unusual but not unheard of but who ever it was knew what they were doing and were very talented, it could be a snotty nosed geek having a bit of fun at my expense, somebody trying to glean information from my emails and sql databases, as we do not store any sensitive information at all on the server, there was nothing for them to get, or someone deliberately trying to sabotage us for whatever reason, we do not know how many emails we lost and potential work from that, and the last sql database backup was done after they were damaged unbeknown to us so pretty useless now, so most of the site is up and running but various parts of it no longer function as in the faq section,
new site is under construction but it will limit some of the stuff I wanted to do just to keep it more secure but should be live in under a week but will be a work in progress, just need a few more hours in each day, The joys of running your own business makes you wonder sometimes is all the effort worth it,
some good news we have managed to restore the sql databases so just about everything is back to normal
new site is under construction but it will limit some of the stuff I wanted to do just to keep it more secure but should be live in under a week but will be a work in progress, just need a few more hours in each day, The joys of running your own business makes you wonder sometimes is all the effort worth it,
some good news we have managed to restore the sql databases so just about everything is back to normal
Edited by rick-derby- on Thursday 9th December 09:22
Rick,Kay,Frazer,David and all that make up such a valued team.Sorry to hear the bad news and to such mice pleasant team, without you the Aston experience would not be so enjoyable and viable for so many of us, As if you haven't enough work on your plate with the outstanding services you give us all, including free phone and forum advice, and the joy you give on the charity days (sorry i wasn't around on the day) .
I as many will wish you all @ Derby Motor Services a speedy recovery from this foul virus.May you continue to prosper at a rapid rate in the New year and put this hiccup behind you very soon.
Thanks Simon I will contact you shortly and thanks froggie it's you lot that make it all worth while, new site is up today although I have got to migrate all the content but getting there, and emails should now function correctly from today, I noticed we have been dropped in the google ranking's we were no 1 for the search term aston martin specialists and now we do not show at all, but we will bounce back,
I know people can put too much reliance on their computers/systems/websites these days, and it's a complete nuisance when these fail or get hacked.
But lets remember, it's people that count and health/happiness is all that should matter.
I hope everyone at DMS have a healthy and happy Xmas spent with friends and family!
Cheers - Phil
But lets remember, it's people that count and health/happiness is all that should matter.
I hope everyone at DMS have a healthy and happy Xmas spent with friends and family!
Cheers - Phil
Let me know if you need a hand hosting/server wise, its my business, happy to help if you need it.
Regarding hacking, more often than not it is not at all targetted, we host 38,000 sites over around 500 servers... On a daily basis our servers are scanned tens of thousands of times if not more, just by bots run by kids looking for vulnerable websites to play with. They do not realise the damage they cause and are usually just doing it for "fun" unfortunately at someone elses expense. Really your hosting company should be more responsive to the issue, they should have systems in place to stop this type of thing occuring as best they can.
Regarding hacking, more often than not it is not at all targetted, we host 38,000 sites over around 500 servers... On a daily basis our servers are scanned tens of thousands of times if not more, just by bots run by kids looking for vulnerable websites to play with. They do not realise the damage they cause and are usually just doing it for "fun" unfortunately at someone elses expense. Really your hosting company should be more responsive to the issue, they should have systems in place to stop this type of thing occuring as best they can.
thanks everybody the new site is live and emails are back to normal, and I am back up to a few hundred emails a day instead of about 10 so if i have not responded to you resend now as I will get them, it will take some time to fully get it all the information back on but most of the important stuff is back there and the shop will soon have all it's products restored, and I must admit I have enjoyed redesigning and setting it all up, although it has been brought to my attention that a serious discrepancy has occurred and my apologies to Tony, I Have failed to include the most photographed modern Aston martin DB9, I will rectify this immediately
Rick
The site looks great sorry to hear about the hack which wastes so much time and energy to repair.
Looking at the servicing page you have some broken links to photos. They appear to be looking in the pictures folder of your domain whereas other pictures are looking at a completely different site. I am sure you are aware of this and have been to busy to sort it but I thought I would just give you a heads up.
The site looks great sorry to hear about the hack which wastes so much time and energy to repair.
Looking at the servicing page you have some broken links to photos. They appear to be looking in the pictures folder of your domain whereas other pictures are looking at a completely different site. I am sure you are aware of this and have been to busy to sort it but I thought I would just give you a heads up.
Hi matt and thank you for your kind offer once .com is finally finished it will be mirrored on .co.uk and the mirror based on a server in the uk, so if a problem with either i will be able to redirecr from one to the other or vice versa, If any of my needs change I will contact you first it really is appreciated, reference the rankings once my site is spidered by google normal rankings should be resumed it can just take weeks if not a few months,again thanks to you all with the comments help assistance it really has been a big help, also any ideas of what you would like to see on my site please let me know always open to ideas
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