those security fob things

those security fob things

Author
Discussion

tuscaneer

Original Poster:

7,840 posts

231 months

Monday 22nd November 2010
quotequote all
both my fobs have packed up again so every time i'm out the red light comes on the dash and then i have to pull over to send a bloody text back with a pin.
has anyone done away with the fobs in favour of your mobile doing the job??? i remember the guy in the showroom telling me this was possible but can't remember how he said to do it.a bit of advice here would be much appreciated.
cheers in advance

Knights of Aston

311 posts

184 months

Monday 22nd November 2010
quotequote all
The phone works alot better. Contact Eurowatch on the customer number and they can set this up for you. May need you to sit in the car with the ignition on for a few minutes though.

Shmee

7,565 posts

219 months

Monday 22nd November 2010
quotequote all
tuscaneer said:
both my fobs have packed up again so every time i'm out the red light comes on the dash and then i have to pull over to send a bloody text back with a pin.
has anyone done away with the fobs in favour of your mobile doing the job??? i remember the guy in the showroom telling me this was possible but can't remember how he said to do it.a bit of advice here would be much appreciated.
cheers in advance
In theory you just call them up and it's all done on the phone in a few minutes. Although after hanging onto the phone for exactly 15:00 minutes at 1pm to try and do this I gave up and will be trying again tomorrow.

tuscaneer

Original Poster:

7,840 posts

231 months

Monday 22nd November 2010
quotequote all
ah!!!right,cheers fellas

Captain Beaky

1,389 posts

290 months

Monday 22nd November 2010
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You can also get new fobs for free if your car is still under warranty.

tuscaneer

Original Poster:

7,840 posts

231 months

Tuesday 23rd November 2010
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just out of warranty!!!looks like a phone call to eurowatch then

Captain Beaky

1,389 posts

290 months

Tuesday 23rd November 2010
quotequote all
tuscaneer said:
just out of warranty!!!
I think there's a timer in the fobs to detect that wink

The Eurowatch solution is better provided you always have your phone with you. I think you can have up to 3 phones matched so if your OH drives the car or you have a spare phone you can include those too.

tuscaneer

Original Poster:

7,840 posts

231 months

Tuesday 23rd November 2010
quotequote all
good info, cheers fella

gary.taylor17

144 posts

189 months

Wednesday 24th November 2010
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Only prob i came across is that they only work on less modern phones.Not android things.

notax

2,091 posts

245 months

Thursday 25th November 2010
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Why not just buy a new fob? With a broken fob do you have to phone every time you use the car?

Captain Beaky

1,389 posts

290 months

Thursday 25th November 2010
quotequote all
gary.taylor17 said:
Only prob i came across is that they only work on less modern phones.Not android things.
Works with my HTC Desire which is Android, though my current car is a MY2010. Maybe a car firmware update would help ?


notax said:
Why not just buy a new fob? With a broken fob do you have to phone every time you use the car?
It's done over bluetooth, not a phone call.

cerealsurfer

594 posts

269 months

Thursday 25th November 2010
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notax said:
Why not just buy a new fob? With a broken fob do you have to phone every time you use the car?
You have to send a txt every time you move the car more than a couple of hundred meters. The txt warning system is not always responsive enough for you to get your reply text back in time.. in which case you end up getting a call from them. You also need to repeat this process if you stop for fuel etc.

Unfortunately you can only get through to bond your phone during work hours Monday to Friday as it's a different department than the one which deals with alerts.

Which basically means if you go to work or commute (as I do) their best and quite frankly limp wristed response is.. can you call during 9-5:30 Mon-Fri..... Which I find the poorest level of service incomprehensively possible.

I find this completely infuriating, and have wasted more time than I care to mention trying to get this to work on the phone to them.

What is more annoying is the fact I have the phone supposedly bonded... they can see it when they request a bond.. but it seeminly does not find on engine start and you get the annoying red light which you can't do anything about BECAUSE THEY ARE NOT OPEN YET! and end up having to walk away knowing you'll have to put up with the same BS on the way home.

Do I sound frustrated!

I'm more tempted to move insurance to another provider that does not require a tracker as I can get this done during the day, rather than attempt to deal with a company which I personally find impossible to deal with.