Do these cars EVER work properly? I mean EVER?????
Discussion
Seven months ago I bought a DB9 after many happy years of trouble free motoring in various 911s.
Wasn't expecting to have no problems, but it broke on the first day, and just keeps breaking.
The fault list I gave the dealer was as long as my arm, after I finished it he just laughed and said "The best of british hey?".
Nothing serious, the thing just insists that it requires an 'urgent emmission service'. Various dealers have done various things to solve this issue, from a simple reset which lasted 20 minutes to my last service when they replaced all the coils due to a misfire. This made a big difference to the car, and to fair it lasted 6 days (a personal record) before insisting it needed help again. This morning it's decided that it feels ok, but I bet when I give it some stick on the way home it'll complain again.
What is an 'urgent emmission service' anyway? Does anyone know, do the dealers, the manufacturers?
I know they look pretty, but surely they shouldn't get away with such unreliability?
Wasn't expecting to have no problems, but it broke on the first day, and just keeps breaking.
The fault list I gave the dealer was as long as my arm, after I finished it he just laughed and said "The best of british hey?".
Nothing serious, the thing just insists that it requires an 'urgent emmission service'. Various dealers have done various things to solve this issue, from a simple reset which lasted 20 minutes to my last service when they replaced all the coils due to a misfire. This made a big difference to the car, and to fair it lasted 6 days (a personal record) before insisting it needed help again. This morning it's decided that it feels ok, but I bet when I give it some stick on the way home it'll complain again.
What is an 'urgent emmission service' anyway? Does anyone know, do the dealers, the manufacturers?
I know they look pretty, but surely they shouldn't get away with such unreliability?
A loose fuel cap is just an excuse used by dealers when a fault can't be found.
Your DB9 obviously has a permanent fault. When the dealer connects their diagnostics tool, they pull out fault codes i. e P0640. The technician should then carry out a series of checks listed under this code, in what they call an OBDII manual. The final check in the workshop, would be Engine running while the diagnostic tool carries out a series of checks on your engine components. If a fault is present the tool will report this, if no fault present and with your cars history, they should then road test it.
Is your DB9 an 'Auto'? I believe their most common fault is the P R N D switches. If so, i believe changing these for a newer type switch can resolve the problem. I think, you need to push your dealer. Ask what problems keep reoccurring and have these been reported to 'Technical Services'?
Your DB9 obviously has a permanent fault. When the dealer connects their diagnostics tool, they pull out fault codes i. e P0640. The technician should then carry out a series of checks listed under this code, in what they call an OBDII manual. The final check in the workshop, would be Engine running while the diagnostic tool carries out a series of checks on your engine components. If a fault is present the tool will report this, if no fault present and with your cars history, they should then road test it.
Is your DB9 an 'Auto'? I believe their most common fault is the P R N D switches. If so, i believe changing these for a newer type switch can resolve the problem. I think, you need to push your dealer. Ask what problems keep reoccurring and have these been reported to 'Technical Services'?
MaxAndRuby said:
Does anyone have a telephone number for Aston Works Service, their website gives no information at all?
Go to site, click on Works Service, click on enquiries ??http://www.astonmartin.com/eng/worksservice/enquir...
Not too sure about your "no information at all" comment ?
Face to Face
Throughout your car’s stay at Works Service, a qualified engineer will always be available for you to discuss the progress of any work. In fact we are on call 24 hours a day, 365 days a year. All our work is carried out to strict process-controlled procedures, ensuring consistency, thoroughness and the very best quality of finish. We even document the detail of the work, from a service through to a full restoration, keeping our own record at the factory, which will add to the history and provenance of your Aston Martin or Lagonda.
Finally, you can expect your car to receive an all-over valet to meticulous standards. For example, we will go to the trouble of using a static gun on its bodywork to keep dust at bay for as long as possible.
If you do require any assistance, please contact one of our Service Reception Engineers below.
David Webb Tel: +44 (0) 1908 619240
Chris Green Tel: +44 (0) 1908 619136
Andrew McCloskey Tel: +44 (0) 1908 619242
Kevin Moore Tel: +44 (0) 1908 619149
Edited by :J: on Tuesday 9th October 14:17
:J: said:
MaxAndRuby said:
Does anyone have a telephone number for Aston Works Service, their website gives no information at all?
Go to site, click on Works Service, click on enquiries ??http://www.astonmartin.com/eng/worksservice/enquir...
Not too sure about your "no information at all" comment ?
Face to Face
Throughout your car’s stay at Works Service, a qualified engineer will always be available for you to discuss the progress of any work. In fact we are on call 24 hours a day, 365 days a year. All our work is carried out to strict process-controlled procedures, ensuring consistency, thoroughness and the very best quality of finish. We even document the detail of the work, from a service through to a full restoration, keeping our own record at the factory, which will add to the history and provenance of your Aston Martin or Lagonda.
Finally, you can expect your car to receive an all-over valet to meticulous standards. For example, we will go to the trouble of using a static gun on its bodywork to keep dust at bay for as long as possible.
If you do require any assistance, please contact one of our Service Reception Engineers below.
David Webb Tel: +44 (0) 1908 619240
Chris Green Tel: +44 (0) 1908 619136
Andrew McCloskey Tel: +44 (0) 1908 619242
Kevin Moore Tel: +44 (0) 1908 619149
Edited by :J: on Tuesday 9th October 14:17
Spoke to Chris Green, he was extremely helpful.
As for your original title, I went as a passenger in an Aston from England to Spa on Thursday, around the general Spa area till Sunday and then back to the UK without a hiccup, so there is hope yet
Have done the same journey in a DB9 as well, also without fault.
I am sure they will sort it for you
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