Works Service

[MaxAndRuby]

Anyone on here use them? I'm sure the service is better, but is it much more expensive?

Any comments would be helpful.

[AstonZagato]

Hit the nail on the head - good service but expensive. Very knowledgeable as well. No courtesy cars. perhaps you get some of the premium back on resale but not much.

[MaxAndRuby]

Thanks AZ, with regard to the cost are we talking water pistols or cruise missiles?

Need a standard 24 month on a DB9.

[AstonZagato]

They used to do fixed price servicing - phone them and ask.

They are about the same as a normal dealer for that stuff (try phoning a dealer for a quote too).

However, where you can go seriously off-piste is when they find something else that needs doing or you ask them to do a job that is not fixed price. Then they do an excellent job but the bill can be eye-watering (on my DB7, they installed a Sat Nav head unit that I provided and estimated £200 to fit and billed £2,000 - eek - we compromised somewhere in between).

I don't think I ever managed to "just" do a service (always something else that I fancied doing while it was there).

[NDA]

AZ's got the advice right there.....

I've had some eye-watering bills from Works Service - including £12 labour (excl VAT) to refit the brolly in the Vanquish. That's for undoing two velcro straps, putting brolly in, shutting boot. It was hidden in a £13k bill for some other stuff....