AMV8 Tracker System

AMV8 Tracker System

Author
Discussion

magarnett

Original Poster:

135 posts

271 months

Wednesday 20th June 2007
quotequote all
Trying to decide if to use the new AM pre fitted Eurowatch tracker system with the credid card sized personal identifier when you start the car or to fit a tracker horizon. Anyone got the new AM system? Any views?

Mark

whoami

13,154 posts

245 months

Wednesday 20th June 2007
quotequote all
I have it, it's rubbish.

The main problem (other than the numerous false alerts) is the total absence of security when they call you.

Example:-

AM Tracking - Hello Whoami, we have received an alert on your car.
Whoami - no the car is fine.
AM Tracking - Okay, we'll just cancel that alert then. Goodbye.

Useless

They never check your PIN code, postcode or anything else.

Also, they only seem to call one number, ie if they can't get you on your mobile, they just leave a message.

The "credit card" sized ID card isn't.

It's a complete pain as it's too big to fit in your wallet.

So, on a word, crap.

GR1FF1F

523 posts

239 months

Wednesday 20th June 2007
quotequote all
I'm obviously more easily pleased. Nipped out quickly last weekend and left the gadget behind. Called me on mobile which I'd also left behind, then on my house phone as I arrived back after 3 minutes. Established identity via various questions and then reset my PIN, which I had forgotten.

No hassle, seemed to work fine as a means of checking the car was ok. Sure you can get Tracker or Cobra more cheaply, but I think the AM Eurowatch system is supposed to be better in terms of coverage. In any case you need one of them as the Ins co's won't touch you without.

Agree the gadget is creidt card shaped, but not credit card thickness, and certainly not credit card weight. But it does still fit in your pocket without looking like a colostomy bag.


Maff

612 posts

272 months

Wednesday 20th June 2007
quotequote all
I was told the system is standard now, i.e. you can not have a tracker fitted by the dealership?

Either way as long as it satisfies the insurance company!

The credit/cigarette packet sized fob can be thrown away if you programme your Bluetooth mobile phone to replace it, that’s what I’ll be doing as I have enough to carry around as it is, and always have my mobile on me anyway.

magarnett

Original Poster:

135 posts

271 months

Wednesday 20th June 2007
quotequote all
I'm going to give it a go for the first year and see how it is. I have just got the compatable phones from Eurowatch and so intend to set mine up via that rather than using the bar of soap. If it proves to be useless i will dump it and fit a tracker.

Mark

magarnett

Original Poster:

135 posts

271 months

Wednesday 20th June 2007
quotequote all
Compatable multi-capable bluetooth devices are as follows:-

Sony Ericsson - W800i, K750i, K608i, K600i

Nokia - N95, E70, E60, E61, 8800 Scirocco, 6233i, 6131

Siemens -SX77

Samsung - SGH-D900

O2 - XDA IQ

Blackberry - Pearl 8100

Mark








*CQ*

670 posts

213 months

Thursday 21st June 2007
quotequote all
magarnett said:
Compatable multi-capable bluetooth devices are as follows:-


Nokia - N95, E70, E60, E61, 8800 Scirocco, 6233i, 6131

Are you sure about the N95 Mark?

Last I heard was that none of the 'N' series phones connected via Bluetooth. I spent a disproportionate time on the Nokia boards trying to get answers and after emailing Nokia directly got the response, after 3 weeks, that Nokia 'DO NOT check the compatibility of their phones with ANY third party equipment'. This includes the Motorola kit supplied in Aston Martin which I subsequently discovered whilst trying, and failing, to connect an N80.

Steve

*CQ*

670 posts

213 months

Thursday 21st June 2007
quotequote all
GR1FF1F said:
I'm obviously more easily pleased. Nipped out quickly last weekend and left the gadget behind. Called me on mobile which I'd also left behind, then on my house phone as I arrived back after 3 minutes. Established identity via various questions and then reset my PIN, which I had forgotten.

No hassle, seemed to work fine as a means of checking the car was ok. Sure you can get Tracker or Cobra more cheaply, but I think the AM Eurowatch system is supposed to be better in terms of coverage. In any case you need one of them as the Ins co's won't touch you without.

Agree the gadget is creidt card shaped, but not credit card thickness, and certainly not credit card weight. But it does still fit in your pocket without looking like a colostomy bag.
Have to agree with David on this one. Always found The AM system responsive and all security questions covered on their incoming call when forgetting the card. Previously had the NavTrak ADR system on an M3 for four years and can vouch for that system also although, despite the card being significantly thinner in design, the battery life was less than satisfactory.

steve

magarnett

Original Poster:

135 posts

271 months

Thursday 21st June 2007
quotequote all
Steve

I have not tried to pair the N95 myself but the MD of Eurowatch i spoke to yesterday stated that all the phones that they have listed as compatable are tried and tested.

only eight days to go till pick up day

Mark

whoami

13,154 posts

245 months

Thursday 21st June 2007
quotequote all
GR1FF1F said:
I'm obviously more easily pleased.
No, you're not.

The system just seems to be working for you as intended.

Interestingly, the MD of Eurowatch seems to agree that the system is rather less acceptable.

He has now implemented changes to the way their operators respond to alerts. I am also informed that some of their staff have now left the building.

We'll see.

jd32

1 posts

207 months

Friday 22nd June 2007
quotequote all
*CQ* said:
magarnett said:
Compatable multi-capable bluetooth devices are as follows:-


Nokia - N95, E70, E60, E61, 8800 Scirocco, 6233i, 6131

Are you sure about the N95 Mark?

Last I heard was that none of the 'N' series phones connected via Bluetooth. I spent a disproportionate time on the Nokia boards trying to get answers and after emailing Nokia directly got the response, after 3 weeks, that Nokia 'DO NOT check the compatibility of their phones with ANY third party equipment'. This includes the Motorola kit supplied in Aston Martin which I subsequently discovered whilst trying, and failing, to connect an N80.

Steve
Steve,

It does work with an N95, I use my mobi instead of the tag. You have to ring Eurowatch from your car and they walk through the bluetooth connection process. It is an interactive process, they have to send commands to your vehicle's tracking system. The only phone info they require is your bluetooth name, (case sensitive).

M

*CQ*

670 posts

213 months

Friday 22nd June 2007
quotequote all
jd32 said:
*CQ* said:
magarnett said:
Compatable multi-capable bluetooth devices are as follows:-


Nokia - N95, E70, E60, E61, 8800 Scirocco, 6233i, 6131

Are you sure about the N95 Mark?

Last I heard was that none of the 'N' series phones connected via Bluetooth. I spent a disproportionate time on the Nokia boards trying to get answers and after emailing Nokia directly got the response, after 3 weeks, that Nokia 'DO NOT check the compatibility of their phones with ANY third party equipment'. This includes the Motorola kit supplied in Aston Martin which I subsequently discovered whilst trying, and failing, to connect an N80.

Steve
Steve,

It does work with an N95, M
Thanks for the update M.beer

I still can't understand why Nokia don't standardise the Bluetooth in all of their phones. Even just looking at the list above it shows that in the 'N' range only one phone connects. Problems such as these ultimately result in a loss of customers.rolleyes

Murph7355

38,609 posts

261 months

Friday 22nd June 2007
quotequote all
  • CQ* - I think you might be at cross purposes.
I think the other guys are talking about disarming the tracker system with your phone (so you don't need the card gadget).

I do not believe any N series phone works with the hands free kit.

*CQ*

670 posts

213 months

Saturday 23rd June 2007
quotequote all
Murph7355 said:
*CQ* - I think you might be at cross purposes.

I think the other guys are talking about disarming the tracker system with your phone (so you don't need the card gadget).

I do not believe any N series phone works with the hands free kit.
LOL, yes, I see your point. Trouble is, anyone else less informed reading this forum who buy an N95 and pair it with the AM tracker will now need phone #2 to make calls as the N95 won't BT connect.....I know the AM card is thick but it's 'slightly' smaller than an N95. biggrinbiggrin

Murph7355

38,609 posts

261 months

Saturday 23rd June 2007
quotequote all
*CQ* said:
LOL, yes, I see your point. Trouble is, anyone else less informed reading this forum who buy an N95 and pair it with the AM tracker will now need phone #2 to make calls as the N95 won't BT connect.....I know the AM card is thick but it's 'slightly' smaller than an N95. biggrinbiggrin
Very true.

Oh to have a phone that works with the bluetooth kit AND can be used to disarm the tracker...one day smile

Bonne Route

503 posts

268 months

Monday 25th June 2007
quotequote all
I have a Nokia 6300 which pairs well with the integrated Bluetooth 'phone and also disarms the tracker - no more 'bulky credit card' for me biggrin

To enable the pairing with the tracker I called Eurowatch from the car and 5 minutes later, voila thumbup Great service. (you just have to tell them the make/model of 'phone and it's Bluetooth name - you will probably need to change this from the factory default before calling Eurowatch)

SXO

48 posts

275 months

Saturday 28th July 2007
quotequote all
With Roadster deleivery soon, I sold my AMV8 this week to a friend and called Eurowatch to advise new owner details and contact number etc..

Leaving aside functionality of the Eurowatch tracker (I haven't had many problems - just the odd disconnect raising a false alarm) I tend to agree with the comments raised by whoami over security. When I called I was not asked to authenticate myself in any shape or form. They simply asked for my vehicle registration and new mobile phone contact should the alarm activate. My PIN, account number or current mobile phone contact appeared irrelevant. I could have been anyone calling. Not sure my experience would support the comment that a revised operation over customer authentication is now live.

Very worrying