Foxwell NT530 OBDII scanner

Foxwell NT530 OBDII scanner

Author
Discussion

JonnyCJ

Original Poster:

1,309 posts

61 months

Monday 4th January 2021
quotequote all
I know these have been discussed a few times and many people have used the various versions with great success.

A word of caution however, if anyone is thinking of treating themselves, ensure that you have a Microsoft enabled laptop of PC to connect it to, to load the software. It doesn't work with Apple products.

Luckily I was able to snaffle the in laws old PC.

David Ramsbotham

293 posts

71 months

Monday 4th January 2021
quotequote all
I have received mine today and have been unable to download any software even using my PC after having accessed FoxAssist.
Probably my total lack of computer skills/jargon but have had to email Foxwell for help.

Any hints most welcome.

Timothy ward

16 posts

78 months

Monday 4th January 2021
quotequote all
I had a similar issue and also lack of computer skills. I seem to remember I went on another foxwell site and managed to download. It might have been the one recommended in the instructions and not the foxwell web page. There is a you tube page as well. Hope this helps Tim

JonnyCJ

Original Poster:

1,309 posts

61 months

Monday 4th January 2021
quotequote all
Use the Foxwelltech.us site rather than the other one. Register your device on there. You’ll just need the serial nr, not a password for the unit, which the other site asks for.

Download Foxassist and put in your serial number and you should be good to go.

Did you order the unit with 1 free software ? If not, you’ll need to purchase the AM one.

Hope that helps !

David Ramsbotham

293 posts

71 months

Monday 4th January 2021
quotequote all
Thanks for your response.

Downloaded FoxAssist, scanner activated and registered but that’s where I came unstuck!

Kit came with a USB lead but also a little usb stick. Thought they all came with one make free software and I asked for Aston Martin.

JonnyCJ

Original Poster:

1,309 posts

61 months

Monday 4th January 2021
quotequote all
How much did you pay ? I think the £124ish ones don’t come with free download, but worth checking back in the website.

If it does you may need to email sales@foxwell to get it activated. I went for a 2 manufacturer unit. The first (Merc) downloaded fine and the Aston version I’ve had to email sales.

Awaiting an email back as they were shut for NY.

Incidentally - I have no idea what that little usb thing is for.

David Ramsbotham

293 posts

71 months

Monday 4th January 2021
quotequote all
Just checked that invoice does, in fact , specify Aston Martin as free download.

Paid £123.

Yes, got auto response of new year, so will have to be patient and wait upon reply.

Thanks again.

ganz67

22 posts

61 months

Monday 4th January 2021
quotequote all
The USB has the free software for the one vehicle you chose.


JonnyCJ said:
How much did you pay ? I think the £124ish ones don’t come with free download, but worth checking back in the website.


Incidentally - I have no idea what that little usb thing is for.

JonnyCJ

Original Poster:

1,309 posts

61 months

Monday 4th January 2021
quotequote all
Thanks - seemed to be able to download it and update without too much trouble. David - sounds like that’s where your missing Aston software is !

David Ramsbotham

293 posts

71 months

Monday 4th January 2021
quotequote all
ganz67 said:
So do I have to plug usb into my PC ( download to FoxAssist?) and the use cable to download from FoxAssist to scanner? There is no USB port in scanner and no internal power .

Philipcollins340

39 posts

68 months

Monday 4th January 2021
quotequote all
Hi All,

Thought I would advise my experiences with my newly purchased NT530.

1. The USB stick that was supplied was not readable (USB device error) by 3 different PCs that have here but believe that this was to provide the Aston Martin software.
2. I paid £124 and this price includes one down-load so I proceede to get it from the website.
3. I tried to down load my Aston Martin Software from the website without success
4. I realised that there was a bug in the download procedure (at least there was on my PC) - The bug was that the window that opened to allow you to input your product serial number was hidden behind the main window and I only discovered it by chance.
5. Even when I entered the serial number, I did not get any clear message that the download had started or was successful. I only found that it had downloaded to the PC when I checked the Windows Downloads.
6. Additionally the NT530 itself did not indicate that the software had downloaded and appeared to Hang. It worked when the NT530 was powered back up.

Hope this helps

Phil Collins

David Ramsbotham

293 posts

71 months

Monday 4th January 2021
quotequote all
Thanks Phil.

When you say page was hidden behind, how did you access it please?

ganz67

22 posts

61 months

Tuesday 5th January 2021
quotequote all

That is correct David, though I realized it too late after having downloaded via the FoxAssist.

David Ramsbotham said:
So do I have to plug usb into my PC ( download to FoxAssist?) and the use cable to download from FoxAssist to scanner? There is no USB port in scanner and no internal power .

David Ramsbotham

293 posts

71 months

Tuesday 5th January 2021
quotequote all
Problem solved!

Despite registering the scanner and being told by FoxAssist that it was activated, it would not recognise it!
Downloaded scanner info from scanner to FoxAssist via usb cable and issue solved. Allowed me to download Aston software so should be good to go now.

Thanks to all for advice.

JonnyCJ

Original Poster:

1,309 posts

61 months

Tuesday 5th January 2021
quotequote all
Brilliant - let us know how you get on with it. Still awaiting my Aston software update.

NickXX

1,584 posts

225 months

Wednesday 6th January 2021
quotequote all
Where have you all been buying the NT530 (with the Aston software pre-loaded)?

David Ramsbotham

293 posts

71 months

Wednesday 6th January 2021
quotequote all
Purchased mine from Foxwell website, although it comes with one free OEM software of your choice ( in our case Aston Martin ) you have to work out how to load it yourself - hence my posts above! Actually, like most things, it’s quite easy when you know how!

NickXX

1,584 posts

225 months

Wednesday 6th January 2021
quotequote all
Thanks David - is anyone running 2 manufacturers on the same unit? Is it easy to switch between, or do you need to re-load the software each time?

David Ramsbotham

293 posts

71 months

Wednesday 6th January 2021
quotequote all
My understanding is you can load up to 5 manufactures on one machine but each extra one costs about £60 for the software.

vulcan26

62 posts

106 months

Wednesday 6th January 2021
quotequote all
NickXX said:
Thanks David - is anyone running 2 manufacturers on the same unit? Is it easy to switch between, or do you need to re-load the software each time?
Its quite easy as if you have multiple manufacturers loaded, you simply select the relevant one after you've plugged in, you don't have to re-load or anything