V8V clutch destroyed

V8V clutch destroyed

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Discussion

bazzabee

Original Poster:

37 posts

158 months

Saturday 12th November 2011
quotequote all
Something terrible happened last night. I was in front of a traffic lights when I saw an ambulance behind me, I went to move out the way...and nothing. I put it in first, accelerated...nothing. The rev counter was screaming at me as though I was in neutral, eventually when it hit 7k revs it started to edge forwards.

This continued to deteriorate along my journey until even at 7k revs the car would not even move. With my limited engine knowledge, I can only presume the clutch went and call Aston Martin Emergency Assist.

I've only had the car for 3 weeks, and the thought of a £3k bill for a clutch replacement made me a little wary. I know this is one of the engine components which is not covered under warranty, but given the facts:

1.) it went within the first month of purchasing
2.) I've only done 600 miles
3.) I bought it from a main dealer (Grange)

Am I correct in presuming that they should pick up the bill?

One small gripe with the assist service is that they've given me a mere Mercedes C class as a weekend replacement, shouldn't they be striving to replace like for like?

bazzabee

Original Poster:

37 posts

158 months

Saturday 12th November 2011
quotequote all
To add a bit of clarity, the car has only done 16k miles to date in all.

mikey k

13,014 posts

222 months

Saturday 12th November 2011
quotequote all
Bummer frown
Talk to Grange and explain your points above calmly
I've found them to be responsive to issues
BTW manual or ASM?

robgt

2,586 posts

168 months

Saturday 12th November 2011
quotequote all
Seems strange for a clutch to go so suddenly. Normally you do experience some slippage which from experience gradually gets worse. Usually accompanied by a fairly strong smell.
I am sure Grange will be very helpfull.
Wish you the best of luck, maybe a good time to open a bottle or two of wine!
Rob

bazzabee

Original Poster:

37 posts

158 months

Saturday 12th November 2011
quotequote all
There was indeed a strong smell over the last week or so and yes it was a manual. I've been in talks with Grange the last week over a faulty tyre sensor to which they've been very apologetic and helpful, I can only hope this continues with the clutch situation.

burntout

1,390 posts

160 months

Saturday 12th November 2011
quotequote all
You poor sod.... I can relate to this as the same thing happened to me within the 1st week of owning mine, then had weeks & weeks of grief...

Mine was purchased from an indipendent garage and they ended up paying the all costs to replace the clutch. was a very long winded and drawn out struggle but got there in the end....

I cannot imagine you will have much trouble from a main dealer, sales of goods act!!!!

Good luck in getting it sorted out.....

Paralight

240 posts

192 months

Saturday 12th November 2011
quotequote all
I believe that there is a general rule that if a part fails within the first 3 months of ownership then it is deemed to be faulty at the time of supply.

http://www.adviceguide.org.uk/c_secondhand_cars.pd...

If all else fails, the factory may well get involved. There is a very efficient and helpful chap called Phil Hickerton in customer services.

I hope the grin from driving soon returns :-)

burntout

1,390 posts

160 months

Saturday 12th November 2011
quotequote all
Paralight said:
I believe that there is a general rule that if a part fails within the first 3 months of ownership then it is deemed to be faulty at the time of supply.

http://www.adviceguide.org.uk/c_secondhand_cars.pd...

If all else fails, the factory may well get involved. There is a very efficient and helpful chap called Phil Hickerton in customer services.

I hope the grin from driving soon returns :-)
Also the basic principle of the Sales Of Goods Act 1979. The Sale Of Goods Act with reference to the motor trade states that used cars may have faults, but they should not be excessive.

Add this to the fact that a dodgy clutch should have been picked up on prior to the sale, if anything like me my Vantage was the 1st Aston I had driven so had no idea what the clutch should or shouldnt feel like..

Personaly I dont think he will have anything to worry about...

My advice would be to have a drinksleep on it, read up on the sales of goods act then phone them and argue your point across...

I do like the smiles selection on here.... wink

cayman-black

12,856 posts

222 months

Saturday 12th November 2011
quotequote all
Surely if you bought it from a main dealer you have warranty,plus only 1 mth ago. They will sort it.

cayman-black

12,856 posts

222 months

Saturday 12th November 2011
quotequote all
Oh and as for assist, there is no way they will give you a AM.

Lunablack

3,494 posts

168 months

Saturday 12th November 2011
quotequote all
Not trying to bea smart arse..... But when the ambulance came up behind, you did release the handbrake I hope...

Jockman

17,988 posts

166 months

Sunday 13th November 2011
quotequote all
Lunablack said:
Not trying to bea smart arse..... But when the ambulance came up behind, you did release the handbrake I hope...
laugh

These cars will still do over 100mph with the handbrake on.

Not that I've mistakenly tried it, mind you whistle

hartley

704 posts

205 months

Sunday 13th November 2011
quotequote all
burntout said:
You poor sod.... I can relate to this as the same thing happened to me within the 1st week of owning mine, then had weeks & weeks of grief...

Mine was purchased from an indipendent garage and they ended up paying the all costs to replace the clutch. was a very long winded and drawn out struggle but got there in the end....

I cannot imagine you will have much trouble from a main dealer, sales of goods act!!!!

Good luck in getting it sorted out.....
I someone with the name ' Burnout ' can get a clutch replaced you should have no problemwavey

jonamv8

3,176 posts

172 months

Sunday 13th November 2011
quotequote all
Pm me had mine done under warranty

burntout

1,390 posts

160 months

Sunday 13th November 2011
quotequote all
hartley said:
I someone with the name ' Burnout ' can get a clutch replaced you should have no problemwavey
Good point....... wink

michael gould

5,692 posts

247 months

Sunday 13th November 2011
quotequote all
bazzabee said:
To add a bit of clarity, the car has only done 16k miles to date in all.
I would be amazed if the clutch is not replaced by the dealer who sold you the car......I don't think you have a problem apart from some inconvenience

JohnG1

3,485 posts

211 months

Monday 14th November 2011
quotequote all
michael gould said:
bazzabee said:
To add a bit of clarity, the car has only done 16k miles to date in all.
I would be amazed if the clutch is not replaced by the dealer who sold you the car......I don't think you have a problem apart from some inconvenience
+1 to that. Sale of Goods Act.


bazzabee

Original Poster:

37 posts

158 months

Thursday 17th November 2011
quotequote all
Hello all - good news!

Grange valiantly picked up the bill to replace the fly wheel, the clutch friction plate (which I presume is the pressure plate) and the clutch slave cylinder.

The clutch wear and tear is not covered in the warranty, but as it was clearly the previous owner who did the wearing and tearing I was fortunate enough not to be financially stinted.

It goes to show it is worth the peace of mind of paying that little bit extra £1-2k going to a main dealer where branding reputation and repeat business clearly means a lot, rather than some independent cowboy who'd be more interested in taking your money and running.

On a separate note, after much tinkering / resetting / re-calibratring of the TPM, the guys at Grange still haven't solved the conundrum of my faulty tyre sensors - has anybody else had an ongoing issue with this, is it simply the cold weather setting them off?


SL500UK

360 posts

159 months

Thursday 17th November 2011
quotequote all
Good to hear they've resolved your problem. I too agree that paying an extra £1000 or 2 gives that extra little piece of mind.

krisdelta

4,597 posts

207 months

Thursday 17th November 2011
quotequote all
Great news smile be sure to post up pics!