Redevelopment at Works Service
Discussion
Recieved a nice letter today informing me of staff and structure changes at Works Service plus the news that they are about to start a modernisation programme of the buildings AND create a new Aston Martin Dealership to sell new/used and Heritage models. I would think one or two dealers will need to 'up their game' to keep afloat judging by some of the poor customer service issues that get posted on here.
Am at WS this week to have a new 'ski-jump' as they call it fitted. Had an annoying rattle which they eventually traced to broken securing lugs behind the centre console...Looking forward to a 'quiet' ride home...excluding listen to exhaust note and trying out various settings as per the Premium Audio thread..
Am at WS this week to have a new 'ski-jump' as they call it fitted. Had an annoying rattle which they eventually traced to broken securing lugs behind the centre console...Looking forward to a 'quiet' ride home...excluding listen to exhaust note and trying out various settings as per the Premium Audio thread..
Tony V12V said:
Main centre console from between seats through gear shift past heater controls and ICE right up to top of dash inc. sat nav flap etc... a big piece to get changed
Thanks Tony - I bet that looks great. Now it makes perfect sense. Have you got any photos? I've not yet been to WS, I must make time to have a visit!
lady topaz said:
Talk about leave em wanting more! I understand what you are changing but pray tell what are you changing it too.
Pleeeeeeese.
Di
Pleeeeeeese.
Di
sorry!!! thought I made it clear (I knew what i meant)Still staying with standard centre console (in Piano Black cuz car is a Carbon Black)but the original ones securing lugs, that screws go through behind the panel, is broken 
dont know how, I am assured they never seen it before. But will be good as new I'm sure after Wednesday.. sorry for confusion !Tony V12V said:
sorry!!! thought I made it clear (I knew what i meant)Still staying with standard centre console (in Piano Black cuz car is a Carbon Black)but the original ones securing lugs, that screws go through behind the panel, is broken dont know how, I am assured they never seen it before. But will be good as new I'm sure after Wednesday.. sorry for confusion !Di
clorenzen said:
My V12V is entering its 3rd week at WS for a minor scratch to the roof railing -Im getting quite impatient with the boys in Newport Pagnell.
'Had' to have an obvious paintchip done on my roof a few months back. Car was in for about 10 days before delivered back because the bodyshop was soooo busy. Seems lots of peeps had been bashing their pride and joy. Hope your car is soon backclorenzen said:
My V12V is entering its 3rd week at WS for a minor scratch to the roof railing -Im getting quite impatient with the boys in Newport Pagnell.
Now I am worried. I have arranged for mine to be collected next Weds to go for it's 1st service and door handle paint. I have been advised 5 day turnaround. What reason do they give for 3 week delay?Di
lady topaz said:
thought you were maybe having some exciting secret innovation
Di
Di
a la Johnny English or JB hmmm...maybe a cocktail cabinet or the like
Keep thinking about the reverse and front camera upgrade that WS do but not yet been brave enough to ask how much. A car dealer friend of mine once told me "reverse cameras are only for girls" to which i said "im a girl..im a girl" Both my Range Rovers have reverse cameras..find them very handy as I can now SEE when i have backed into the car behind..damn parking spaces are never long enough!!
lady topaz said:
clorenzen said:
My V12V is entering its 3rd week at WS for a minor scratch to the roof railing -Im getting quite impatient with the boys in Newport Pagnell.
Now I am worried. I have arranged for mine to be collected next Weds to go for it's 1st service and door handle paint. I have been advised 5 day turnaround. What reason do they give for 3 week delay?Di
Over 1 week to do 1st service (supposed to be 2 days).
3 weeks to do 2nd service and change speakers, supposed to be 5 days. Never again. No update calls, car repeatedly not ready when promised, when turned up to finally collect, still not ready and was repeatedly "shown round" the facility whilst we just "wash" your car (ie still screwing bits back together after 3 weeks).
Now they are not owned by AML, maybe the service will improve.
3 weeks to do 2nd service and change speakers, supposed to be 5 days. Never again. No update calls, car repeatedly not ready when promised, when turned up to finally collect, still not ready and was repeatedly "shown round" the facility whilst we just "wash" your car (ie still screwing bits back together after 3 weeks).
Now they are not owned by AML, maybe the service will improve.
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